Canadian Appliance Source - Quebec City Reviews 

I would like a communication in french. The person who sold it to me was excellent. The guy at the shipping, Saturday morning was just great and very helpful.

Price was great, purchase was easy, product was great, delivery was well done.

Was very easy to order over the phone and the delivery guys were great!
Would highly recommend CAS.

everything
low cost was not abided by
free installation was reneged on
customer service was of no service

Great service and price, delivery in time so it was a real good experience

Je donne 5 étoiles a "Christopher Sylvain", pour ses ses compétences, son professionnalisme et sa compréhension des besoins du client.

(I give 5 stars to "Christopher Sylvain" for his skills, his professionalism and his understanding of the client's needs)

My sales person was excellent.
Answered my emails and tons of questions.
He was able to arrange a quick delivery of our refrigerator to us.
The delivery was smooth and actually was early.
I would for sure order from Canadian Appliance again.

I had good experience with the CAS team however the delivery team was not that great. They almost broke the handle of my washer and I had t spend time to get it fixed.

All the commands are in English. No Franch at all for the commands of the stove.

Very good experience! Very fast! Delivery within the same week. I recommand them!

The online chat is a great way to shop. It was fast and convenient. Providing the all-in pricing--appliances, taxes, delivery and removal of old appliances made things easy. Best yet, I didn't have to leave my home!

My only criticism is that I didn't realize that the delivery folks couldn't remove the packaging on the dishwasher. However after seeing it installed, I realized why the installer had to do that part so no problem. I don't remember that being mentioned to me beforehand, though. But that's a small point.

I had gone to another supplier to review the appliance I was looking for - they did not have the item in stock - looked it up on line with CAS
opened a chat with rep on line - quoated a better price and same day pick up - gave them a deposit and waited for order to process
took it home in the afternoon
installed the next day - all good

I searched on line and found Canadian Appliance had the best selection and prices were good. I then did a physical search in the city and found the same. The sales person was not overly pushy but patient and helpful. The delivery was scheduled and we were able to track the truck during the day and plan accordingly. The Fridge was the size and price we were looking for. Well done.

Better prices, good products and good advices. Delivery as expected and professional. Thanks!

Good experience

you sent a used dishwasher. i refused it and was told a new one would be sent. delivery came a few days later...same used dishwasher was sent. had to cancel my installation tech twice because of this error. still waiting for a resolution....
Update: a 3rd dishwasher was sent to me today, this one was properly packaged, however, completely damaged, as if it fell off a 10 foot rack. maybe 4th time is a charm? imagine, they didn't even offer anything considering i now have to wait for a 4th delivery.

in regards to your reply, the original dishwasher was wrapped in random cardboard box, the tubes were filthy and there were plenty of scratches on the console, your company had the audacity to ship the exact same one back to me, wrapped in saran wrap.

I bought a Samsung stove for 1898,06$. The salesman proposed me a 3 years insurance for 90$ that I accepted.
When I received the insurance paper the amount insured was of 1593,07$. After talking with the salesman I learn that the insurance was already included in the initial Price of 1898,06$ for an amount of 304,99$ so the actual value of the stove was of 1593,07$.
If I as known that fact I would have paid only 1593,07$ for the stove and not buy any insurance at all. The salesman tell me that he cannot do that an I don’t understand why.