Great and hassle free customer service from the moment of in-store purchase to the point of delivery. I highly recommend Canadian Appliance for your household appliances! It's my first time buying fro... See more
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One month later, another poor review. In mid May, I received a GE Cafe fridge. Worked for about a day, maybe less. (See previous review). 3 weeks later, and after literally dozens of emails and ca... See more
Company replied
My experience withCAS was excellent Syed-Jazib Ali was extremely helpful He was patient and answered all my questions. I felt I was in store with him. A week after the purchase I realized the sizing... See more
I purchased a wall oven from your company and I have no idea if I am going to have it installed. I get phone calls in regard to my purchase and am told they will call me back but I do not get a call b... See more
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Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Saskatoon
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Contact info
603A 51st Street East, S7K7J7, Saskatoon, SK, Canada
- 3062057590
4.6
Excellent
615 reviews
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Great and hassle free customer service…
Great and hassle free customer service from the moment of in-store purchase to the point of delivery. I highly recommend Canadian Appliance for your household appliances! It's my first time buying from them and I bet to say I'm not gonna leave them anytime soon!!!
June 27, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi Adeola,
Thank you for your wonderful review and for choosing CAS for the first time! We're so glad to hear your experience was smooth and hassle-free from purchase through delivery. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends!
CAS
One month later
One month later, another poor review. In mid May, I received a GE Cafe fridge. Worked for about a day, maybe less. (See previous review). 3 weeks later, and after literally dozens of emails and calls, I finally get a replacement. I was adamant that this second delivery include unpacking, water hookup, and handle installation, as this was included in my initial purchase. All this was done but for the water hookup. CAS no longer communicates with me, GE arranged for the replacement, but the movers know nothing about appliances. When contacted, CAS assured me they would be in touch w GE. Of course, nada. ONE FULL MONTH in, and still no water hookup, nor reply. . . From anyone. Once again, SHOP ELSEWHERE . . And BUY SOMETHING ELSE !!
June 24, 2026
Unprompted review
Reply from Canadian Appliance Source - Saskatoon
Dear Veronica,
Thank you for taking the time to share your feedback.
We apologize for the delay in the resolution regarding your Cafe unit. Please note that the exchange was handled by the manufacturer directly and was not facilitated by CAS. The replacement conditions and logistics are determined specifically by the manufacturer and the movers.
Sincerely,
CAS
I did it by phone she was great…
I did it by phone she was great help,even though my handyman had a very hard time connecting the dishwasher, finally got it done,she was was great seller got what I needed
June 12, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi Monique,
Thank you for your review! We're glad to hear you received great help over the phone and were able to get the dishwasher you needed, even with the installation challenges. We truly appreciate your business and thank you for choosing CAS. We look forward to serving you again in the future, and we’d be grateful if you shared your experience with family and friends!
CAS
Reply from Canadian Appliance Source - Saskatoon
Hi Firoz,
Thank you for your feedback! We're glad to hear you were happy with our efficient delivery service. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs and feel free to recommend us to your family and friends!
CAS
Customer service very helpful
Rajaysur Yiddish was very pleasant on the phone and very accommodating finding the info I needed in order to have our new fridge and stove delivered.
June 11, 2026
Unprompted review
Reply from Canadian Appliance Source - Saskatoon
Hi Sheryl,
Thank you for your kind words and for choosing CAS! We're glad we could help make the delivery process easier for you. We appreciate your business, look forward to serving you again, and would be grateful if you recommended CAS to your family and friends.
CAS
Reply from Canadian Appliance Source - Saskatoon
Hi Karen,
We appreciate your kind words about our service, and we look forward to serving you again in the future. If your family and friends are shopping for appliances, we'd be grateful if you recommended CAS to them as well!
CAS
Everything happened just the way Mr
Everything happened just the way Mr. Sharma said it would!!
May 23, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi Roger,
We are glad everything met your expectations. Thank you for your kind words!
CAS
Very good service from start to delivery
Mariya Pauly was amazing. Very professional and will be going there for our next appliance. The delivery men were very punctual and very efficient. They took no time at all to take out our old stove and bring in the new ones 😊
May 29, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi Leann,
Thank you for choosing CAS! We're happy to hear Mariya Pauly provided such professional service and that your delivery team was punctual and efficient. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to your family and friends!
CAS
Knowledgeable and efficient
The sale from start to finish was effortless. Raghav was quick and efficient getting information and pricing as well as arranging the purchase and delivery.
May 14, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi,
Thank you for your kind words and for choosing CAS! We’re thrilled to hear Raghav made the process effortless for you. We appreciate your business and look forward to assisting you again in the future. Don’t hesitate to recommend CAS to your family and friends!
CAS
I was grateful that my old appliances…
I was grateful that my old appliances were taken away!
May 14, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi Pam,
Thank you for your feedback! We’re happy to hear the appliance removal service made your experience even more convenient. We truly appreciate your business and look forward to helping you again in the future. Please feel free to recommend CAS to your family and friends!
CAS
Mariya was very helpful when choosing…
Mariya was very helpful when choosing our washer and dryer. The delivery was also done in a timely manner. Overall the whole experience was professional, friendly, and efficient. I would recommend this company for any appliance needs.
May 13, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi Gwen,
Thank you for your kind review! We’re glad to hear Mariya helped choose your washer and dryer and that the delivery was timely and efficient. It’s great to know your overall experience was professional and friendly. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!
CAS
Purchased a washer and gas dryer-…
Purchased a washer and gas dryer- delivery on time and paid to have a gas technician come to the house to install the gas dryer one day after delivery.
We had the appliances delivered and still waiting for a date when they can hook up the dryer. We are at day 6 waiting to have it installed.
The dryer must be installed first so unable to use washer. Should of had my own gas technician do this.
May 13, 2026
Reply from Canadian Appliance Source - Saskatoon
Dear Marilyn Schmidt,
Thank you for taking the time to share your feedback with us.
Please be advised that GAS dryer installations are subcontracted to a third-party installation company.
They are responsible for contacting customers to schedule an installation date once the appliance has been delivered.
If you have not yet heard from them, please contact them directly at 1-877-694-3909.
Sincerely,
CAS
I was pleased with the “on-line” order…
I was pleased with the “on-line” order process. The site provided good comparisons and was easy to understand and follow. I also received assistance from an employee at the 51st St store in Saskatoon. They were very helpful in arranging and confirming the delivery to a rental condo. What also sold me was the competitive prices, but the big takeaway was N/C for delivery, removal & install.
Delivery and install went well.
There was some damage on the appliance that was addressed immediately with a credit. The customer service was top-notch.
May 7, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi Darrell,
Thank you for your detailed review and for choosing Canadian Appliance Source! We’re glad to hear you found the online ordering process easy to navigate and helpful for comparing options, and that our Saskatoon team was able to assist with arranging delivery to your rental condo.
It’s great to know that the competitive pricing and included delivery, removal, and installation added real value to your purchase. We’re also pleased our team was able to promptly address the damage and resolve it to your satisfaction—providing responsive customer service is very important to us.
We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
Customer service delivery service…
Customer service delivery service employees were very helpful.
May 2, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi Sandra,
We appreciate your positive feedback regarding our helpful customer service, delivery service, and employees. We are so glad you had a great experience!
CAS
Able to acquire product within a…
Able to acquire product within a reasonable time frame. Delivery was very efficient and professional
April 30, 2026
Reply from Canadian Appliance Source - Saskatoon
Hi,
We're happy you acquired your product in a reasonable time frame and that the delivery was efficient and professional. We appreciate your positive feedback!
CAS
Reply from Canadian Appliance Source - Saskatoon
Hi JB,
We're happy to hear that we could assist you. Thank you for your positive feedback; it means a lot to us.
CAS
Reply from Canadian Appliance Source - Saskatoon
Hello Robert
Providing reliable service and following through on our commitments is very important to us, and we are glad we met your expectations.
We look forward to seeing you at the store for any future needs.
Cheers,
CAS
Salesman was very knowledgeable
Salesman was very knowledgeable, the sale was completed very quickly. We were also happy that there was no delivery cost and our old appliance was taken away.
April 17, 2026
Reply from Canadian Appliance Source - Saskatoon
Hello Eleaine
We are glad we could complete your purchase quickly and that you were able to take advantage of our delivery and removal services.
We look forward to working with you again.
All the best,
CAS
Reply from Canadian Appliance Source - Saskatoon
Hello Russell
We are glad that we could offer a fair price and that your delivery went so smoothly.
We look forward to your next visit.
Many thanks,
CAS
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