Canadian Appliance Source - Surrey Reviews 

Had what we wanted in stock at a great price

Bought on line delivered next business day! Perfect!

Sales person was polite and patient.
Answered all my questions.
Picked up appliance next day.

Hargun and Hardeep went out of their way to make the right price happen! Their explanation of warranty was thorough.Incredible patience with us as my wife n I struggled with the size and type of machine to fit the small space for it. Super calm they were. Great service above and beyond.

We were able to purchase our appliances with complete confidence that we had a fair price as the salesperson showed us the identical units at all other outlets

I used the on line chat function which was very good.
The man was very helpful and professional. He answered all my questions and provided the washer and dryer I wanted within 5 days.

Follow through with salesperson Lovepreet and excellent delivery guys though 31/2 hrs late, I was kept up todate.

Buying the product wasn’t the problem … I paid for delievery and installation and removal but the delievery guys refused to instal and remove cu the pipe connection was not out even though my husband got it down right away infront of them. We got the refund back but it was a hassle as we had to install ourselves and and remove as well .. for one man to do that was difficult. It would have been nice had we had been told specifically to make sure the old unit was disconnected completely. Instead of just sending us email to read the instructions which we didn’t read till the end of email. Since we read the second email that said to make sure the path was clear to unit

It was great experience with CAS, the sale representative Akashdeep was awesome and very helpful 👍👍If there is more than 5 stars I will give it to this company 😀 Thanks again

Great service. My emails were answered fast. Service was good when I went to pick up the order.

I don't think I've had a worse experience purchasing an appliance ever. A condition of purchase was that the CAS sales person assured me of a specific delivery date. We had a lot of food arriving and needed the freezer on time. Freezer delivery was delayed and ended up a week late. Then the worst of it - plug it in after the recommended wait time and the freezer doesn't work, at all! CAS then says I have to deal with the manufacturer's warranty process. Three weeks since purchasing a $1400 appliance there is now a service person coming to assess the freezer for Electrolux/Frigidaire. The assessment will determine if the unit will be replaced or repaired. "Will take a fair bit of time" the service person says. What kind of company is CAS? IMO CAS should just send another freezer immediately and remove the one that doesn't work - full stop. CAS should have to deal with the broken appliance. I would advise anyone avoid purchasing anything from CAS. From CAS' response I would say that it's stating the obvious that they have no control over delivery. My point was that the CAS salesperson is closing sales assuring me as the buyer that it would be delivered by a certain date (the condition of sale I referenced earlier) CAS sales people should not say to a potential buyer that they can assure delivery by a certain date.

Great price on fridge and stove. Delivery drivers were professional and did an excellent job!

Dryer exhaust vent installed in back instead of side and dryer not levelled, I will pay someone else to have these corrected. I was asked to sign the acceptance papers before the installation was completed so it was too late when the faults were detected and the installers insisted everything was fine.

Fast delivery and good price, much better than Home Depot

We liked the display on the floor where we could see many of our options. We discussed our choices with a salesman who, by the time we had made our choices, had been "let go". Luckily we received all our asks. The next day when we went to pick it up the warehouse
staff were very helpful to get our new fridge loaded.

Appliance was ready for pickup in 24 hours. No other retailer offers availability that quickly (that I know of).

Quick and easy sale and they beat a competitors price

Bought a fridge from the clearance section of the Surrey store. Because I live a four hour trip away from the store, I wanted to pay for the appliance over the phone and have it delivered, but the store would not allow me to do that.They insisted I had to pay in person so I had to travel for 8 hours (round trip) to go pay for the fridge in person, which added over $200 ( including a ferry ride) to the cost of the appliance. (The fridge itself is fine.)