Canadian Appliance Source - Winnipeg Reviews 

1,897
TrustScore 4.5 out of 5

4.4

1585 Kenaston Blvd., Unit 6, R3P2N3 Winnipeg, MB, CA


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Rated 5 out of 5 stars

We just recently purchased a washing machine from Canadian appliance source and it was one of the best experiences we’ve had in years. They were able to help us as soon as we walked in the store and t... See more

Company replied

Rated 5 out of 5 stars

Our fridge height was limited, width wasn’t. Taya Woo Check online to see if there were other fridge manufactures that could meet our needs. Arrange our delivery & had no issues. Thank you

Company replied

Rated 4 out of 5 stars

Ordering my range and dishwasher from CAS was very straightforward. I was able to get comprehensive information and reviews from their website, choose and purchase appliances, and set up my delivery d... See more

Rated 5 out of 5 stars

Canadian Appliances has shown their worth over the years. Consistency in delivering appliances that stand the test of time. One more thing, their staff are courteous and knowledgeable especially Reek... See more

Company replied


Company details

  1. #3 of 6 best companies in Appliance Store

About Canadian Appliance Source - Winnipeg

Written by the company

Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.

Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.

Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.

A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.

Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.


Contact info

  • 1585 Kenaston Blvd., Unit 6, R3P2N3, Winnipeg, MB, Canada

  • 2042899685

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,897)

6,545 reviews in the last 12 months

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Rated 5 out of 5 stars

Michael was polite and professional

Michael was polite and professional. Answered all our questions. Highly recommend.

July 24, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hello Warren

It is wonderful to know that our team provided such helpful and knowledgeable support when answering all of your questions!

We look forward to working with you again on your next project.

Best regards,
CAS

Rated 5 out of 5 stars

Friendly sales person

Friendly sales person, good pricing and service.

July 17, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi James,

Thank you for your kind review! We're delighted to hear that you found our salesperson friendly and were pleased with our pricing and service. We truly appreciate your business.

CAS

Rated 5 out of 5 stars

Our fridge height was limited

Our fridge height was limited, width wasn’t. Taya Woo Check online to see if there were other fridge manufactures that could meet our needs. Arrange our delivery & had no issues. Thank you

July 4, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hello Glenn

We are happy that Taya was able to research the ideal dimensions online to match your specific layout constraints and ensure a flawless delivery.

We look forward to helping you with any future appliance needs!

All the best,
CAS

Rated 5 out of 5 stars

Very well informed sales agent who…

Very well informed sales agent who helped me make my decision. The agent kept me informed all the time, so I had nothing to worry about. Delivery was quick, the team did their job perfectly. The range works fine.

June 25, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi Zoran,

Thank you for your kind review and for choosing CAS! We're delighted to hear our sales team kept you informed throughout the process and helped you make the right choice. We're also pleased your delivery went smoothly. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends. Enjoy your new range!

CAS

Rated 5 out of 5 stars

The sales associate was very easy to…

The sales associate was very easy to deal with. Polite, charming, helpful and no hard sell. 6/5 for her and deserves to be recognized for her stellar work.

June 26, 2026
Canadian Appliance Source - Winnipeg logo

Reply from Canadian Appliance Source - Winnipeg

Hi Adam,

Thank you for your wonderful review and for choosing CAS! We're thrilled to hear you had such a positive experience with our sales associate and truly appreciate your kind recognition of her service. We value your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

We just recently purchased a washing…

We just recently purchased a washing machine from Canadian appliance source and it was one of the best experiences we’ve had in years. They were able to help us as soon as we walked in the store and the process of purchasing was quick and easy. They also offer free delivery and pick up of old appliances, which was very helpful. We will definitely shop there again.

June 17, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi Robin,

Thank you for choosing CAS and for your wonderful feedback! We're delighted to hear your washing machine purchase was quick, easy, and one of your best experiences in years. It's great to know our team was able to assist you right away and that the delivery and old appliance pickup added convenience. We truly appreciate your business and look forward to serving you again. Please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

Awesome experience

Definitely will shop there again.

June 11, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi Wendy,

Thank you for choosing CAS and for your kind feedback! We're thrilled to hear you'll be shopping with us again. We truly appreciate your business and look forward to serving you in the future. Please keep CAS in mind for all your appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 4 out of 5 stars

Overall good experience with a few minor wrinkles

Ordering my range and dishwasher from CAS was very straightforward. I was able to get comprehensive information and reviews from their website, choose and purchase appliances, and set up my delivery date online. The delivery process was a bit confusing, because I specified a date, but then it asked for a "window of time" after that. Once we got past that it was smooth sailing. They gave a 3 hour delivery window the night before, and showed up within the window. If more notice could be given of the 3 hour window, it would make it easier to juggle the rest of life!

June 18, 2026
Rated 5 out of 5 stars

Everyone was helpful and kind

Everyone was helpful and kind, great delivery service.

June 7, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi Ron,

Thank you for your kind feedback! We’re happy to hear our team was helpful and kind and that you had a great delivery experience. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to family and friends.

CAS

Rated 5 out of 5 stars

Pleased with the experience.

The sales assistance was helpful, courteous & accurate. The delivery experience was likewise timely & courteous.

June 4, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi,

Thank you for your kind review! We're pleased to hear our sales team was helpful and accurate, and that your delivery experience was timely and courteous as well. We truly appreciate your business and thank you for choosing CAS. We look forward to serving you again, and we’d be grateful if you shared your experience with family and friends!

CAS

Rated 5 out of 5 stars

Both Mike Wiu and Arwyn were very…

Both Mike Wiu and Arwyn were very helpful and courteous in the sale of our appliances,Excellent followup. I am very happy with their services.
Thank you

June 12, 2026
Unprompted review
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Reply from Canadian Appliance Source - Winnipeg

Hi George,

Thank you for your kind feedback! We're glad to hear Mike Wiu and Arwyn were helpful, courteous, and provided excellent follow-up throughout your purchase. We truly appreciate your business and are happy to know you're satisfied with the service you received. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Excellent sales, delivery and installer services.

Sales staff were very helpful in selecting our dishwasher and in keeping us informed of status of order and delivery/install options.
Delivery men were prompt and friendly.
Installer was knowledgeable and performed the job quickly and with no problems.

June 1, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi David,

Thank you for your kind review and for choosing CAS! We're pleased to hear our sales team, delivery crew, and installer all helped make your dishwasher purchase a smooth experience. We truly appreciate your business and look forward to serving you again in the future. If family or friends are in need of appliances, we'd be grateful for your recommendation.

CAS

Rated 5 out of 5 stars

Sales and delivery

Sales and delivery

June 3, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi Joe,

Thank you for choosing CAS! We’re glad to hear you had a positive experience with both our sales and delivery teams. We truly appreciate your business and look forward to serving you again in the future. If family or friends are shopping for appliances, we’d be grateful for your recommendation.

CAS

Rated 1 out of 5 stars

This ended up being a very upsetting…

This ended up being a very upsetting experience for me I have the stackable washer and dryer. The washer died so I went to Canadian appliance and purchased an Electrolux washer which incidentally I love. Mike, who I found out later, is the manager, asked what kind of dryer I had. I told him and all he said was the washer is a step up from the dryer. After the washer was delivered the delivery guys said I needed to get some foam to put between the washer and dryer Because the dryer was older they could not stack them so I went to Home Depot for foam but didn’t know what I was looking for so went to their appliance department and they told me they didn’t think two different brands could be stacked together so I went home made a few calls to other places and then called Electrolux They agreed the machines were not stackable so I called Mike who was away sick I purchased the washer on Saturday and by Wednesday or Thursday he was still not back to work and no one else could help me. It had to be him By the following Saturday after still getting nowhere at Canadian Appliance I went to Home Depot and purchased the dryer. They were extremely helpful and the delivery guys were excellent Mike then emailed on Saturday after I sent a few blasting emails and sent me Electrolux info stating they had to be matching washer and dryer Now he is the manager and should have told me this when I purchased the washer which then I would have purchased both with $150 off which was another issue during my nightmare week. I was not able to use the washer because I had no dryer so I asked them since the washer was not used and purchased about three days earlier would I not still get the $150 off since I would be buying the matching dryer all within a few days. No they would not honor that That was the last straw so paid more and purchased from Home Depot
I will never recommend this place On top of everything the staff told me he was away because he had bad knees. One of my blasting emails was if it was sore knees I understand but I did not understand why he could not use his hands or mouth to call
me or to give staff permission to deal with my upsetting issue

May 20, 2026
Canadian Appliance Source - Winnipeg logo

Reply from Canadian Appliance Source - Winnipeg

Dear Customer,

Thank you for taking the time to share your feedback with us.

We are sincerely sorry to hear about your experience with your purchase at CAS; this is certainly not the standard we expect for our customers.

According to our records, stacking services were not included in your order as you ordered a washer only. Please note that stackable units are sold as a pair and cannot be stacked on top of an existing washer or dryer.

We apologize for any inconvenience caused and regret that you were not satisfied with your post-purchase experience.

Sincerely,
CAS

Rated 5 out of 5 stars

Great staff

Great staff. Very helpful

May 24, 2026
Canadian Appliance Source - Winnipeg logo

Reply from Canadian Appliance Source - Winnipeg

Hi Salvina,

We are so glad our staff was helpful.

CAS

Rated 5 out of 5 stars

Good buying experience.

Buying experience was good and delivery was great!

May 22, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hello Douglas,

We are glad to hear that you had a great eperience with us and we hope to assist you in you future purchases.

Kindly,
CAS

Rated 2 out of 5 stars

Washer is loud and shakes

The washer I purchased is very loud and shakes a lot when it is running. Either there is something wrong with the machine or it was installed incorrectly.

March 16, 2026
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Reply from Canadian Appliance Source - Winnipeg

Dear Tessa Riley,

Thank you for sharing your feedback with us.

We are sorry for the issue you are experiencing with your GE washer.

Our records indicate that the unit was delivered on March 17th.

Please reach out to our aftersales team at Aftersales@canadianappliancesource.ca and provide a video recording of the issue.

Once received, our team will be happy to report the matter to the manufacturer on your behalf.

Sincerely,
CAS

Rated 5 out of 5 stars

Taya Woo was a pleasure to work with.

Taya Woo was a pleasure to work with

May 20, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi Kelly,

Thank you for your kind feedback! We’re glad to hear Taya Woo made your experience a pleasant one. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Mike was great at helping us pick out a…

Mike was great at helping us pick out a dishwasher. He was friendly and knowledgeable. I would definitely recommend Canadian Appliance!

May 20, 2026
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Reply from Canadian Appliance Source - Winnipeg

Hi Jacquie,

Thank you for your kind review! We’re glad to hear Mike was friendly and knowledgeable and helped you choose the right dishwasher. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Great service and helpful tips

Great service and helpful tips! I am always delighted when I learn something new without having to ask.

May 9, 2026
Canadian Appliance Source - Winnipeg logo

Reply from Canadian Appliance Source - Winnipeg

Hi Jen,

Thank you for your kind feedback and for choosing CAS. We’re glad you appreciated the great service and helpful insights along the way. We truly appreciate your business and look forward to serving you again—please feel free to recommend CAS to your family and friends.

CAS

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