We just recently purchased a washing machine from Canadian appliance source and it was one of the best experiences we’ve had in years. They were able to help us as soon as we walked in the store and t... See more
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We just recently purchased a washing machine from Canadian appliance source and it was one of the best experiences we’ve had in years. They were able to help us as soon as we walked in the store and t... See more
Company replied
Our fridge height was limited, width wasn’t. Taya Woo Check online to see if there were other fridge manufactures that could meet our needs. Arrange our delivery & had no issues. Thank you
Company replied
Ordering my range and dishwasher from CAS was very straightforward. I was able to get comprehensive information and reviews from their website, choose and purchase appliances, and set up my delivery d... See more
Canadian Appliances has shown their worth over the years. Consistency in delivering appliances that stand the test of time. One more thing, their staff are courteous and knowledgeable especially Reek... See more
Company replied
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
1585 Kenaston Blvd., Unit 6, R3P2N3, Winnipeg, MB, Canada
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Michael was polite and professional. Answered all our questions. Highly recommend.

Reply from Canadian Appliance Source - Winnipeg

Reply from Canadian Appliance Source - Winnipeg
Our fridge height was limited, width wasn’t. Taya Woo Check online to see if there were other fridge manufactures that could meet our needs. Arrange our delivery & had no issues. Thank you

Reply from Canadian Appliance Source - Winnipeg
Very well informed sales agent who helped me make my decision. The agent kept me informed all the time, so I had nothing to worry about. Delivery was quick, the team did their job perfectly. The range works fine.

Reply from Canadian Appliance Source - Winnipeg
The sales associate was very easy to deal with. Polite, charming, helpful and no hard sell. 6/5 for her and deserves to be recognized for her stellar work.

Reply from Canadian Appliance Source - Winnipeg
We just recently purchased a washing machine from Canadian appliance source and it was one of the best experiences we’ve had in years. They were able to help us as soon as we walked in the store and the process of purchasing was quick and easy. They also offer free delivery and pick up of old appliances, which was very helpful. We will definitely shop there again.

Reply from Canadian Appliance Source - Winnipeg

Reply from Canadian Appliance Source - Winnipeg
Ordering my range and dishwasher from CAS was very straightforward. I was able to get comprehensive information and reviews from their website, choose and purchase appliances, and set up my delivery date online. The delivery process was a bit confusing, because I specified a date, but then it asked for a "window of time" after that. Once we got past that it was smooth sailing. They gave a 3 hour delivery window the night before, and showed up within the window. If more notice could be given of the 3 hour window, it would make it easier to juggle the rest of life!

Reply from Canadian Appliance Source - Winnipeg
The sales assistance was helpful, courteous & accurate. The delivery experience was likewise timely & courteous.

Reply from Canadian Appliance Source - Winnipeg
Both Mike Wiu and Arwyn were very helpful and courteous in the sale of our appliances,Excellent followup. I am very happy with their services.
Thank you

Reply from Canadian Appliance Source - Winnipeg
Sales staff were very helpful in selecting our dishwasher and in keeping us informed of status of order and delivery/install options.
Delivery men were prompt and friendly.
Installer was knowledgeable and performed the job quickly and with no problems.

Reply from Canadian Appliance Source - Winnipeg
This ended up being a very upsetting experience for me I have the stackable washer and dryer. The washer died so I went to Canadian appliance and purchased an Electrolux washer which incidentally I love. Mike, who I found out later, is the manager, asked what kind of dryer I had. I told him and all he said was the washer is a step up from the dryer. After the washer was delivered the delivery guys said I needed to get some foam to put between the washer and dryer Because the dryer was older they could not stack them so I went to Home Depot for foam but didn’t know what I was looking for so went to their appliance department and they told me they didn’t think two different brands could be stacked together so I went home made a few calls to other places and then called Electrolux They agreed the machines were not stackable so I called Mike who was away sick I purchased the washer on Saturday and by Wednesday or Thursday he was still not back to work and no one else could help me. It had to be him By the following Saturday after still getting nowhere at Canadian Appliance I went to Home Depot and purchased the dryer. They were extremely helpful and the delivery guys were excellent Mike then emailed on Saturday after I sent a few blasting emails and sent me Electrolux info stating they had to be matching washer and dryer Now he is the manager and should have told me this when I purchased the washer which then I would have purchased both with $150 off which was another issue during my nightmare week. I was not able to use the washer because I had no dryer so I asked them since the washer was not used and purchased about three days earlier would I not still get the $150 off since I would be buying the matching dryer all within a few days. No they would not honor that That was the last straw so paid more and purchased from Home Depot
I will never recommend this place On top of everything the staff told me he was away because he had bad knees. One of my blasting emails was if it was sore knees I understand but I did not understand why he could not use his hands or mouth to call
me or to give staff permission to deal with my upsetting issue

Reply from Canadian Appliance Source - Winnipeg

Reply from Canadian Appliance Source - Winnipeg
The washer I purchased is very loud and shakes a lot when it is running. Either there is something wrong with the machine or it was installed incorrectly.

Reply from Canadian Appliance Source - Winnipeg

Reply from Canadian Appliance Source - Winnipeg
Mike was great at helping us pick out a dishwasher. He was friendly and knowledgeable. I would definitely recommend Canadian Appliance!

Reply from Canadian Appliance Source - Winnipeg
Great service and helpful tips! I am always delighted when I learn something new without having to ask.

Reply from Canadian Appliance Source - Winnipeg
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