Absolutely no perfume in the wax melts. I have been buying these for years but now there is no perfume at all. A complete waste of money. Will never buy again. Such a shame! Edit i can't get order n... See more
Company replied
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See what reviewers are saying
Ordered an electric wax burner for my Dads birthday, after reading reviews I was extremely worried it wouldn’t come in time or at all, but it came four days after I got an email saying it had been dis... See more
Really disappointed with delivery times ordered on Tuesday 6th Feb following day got an email saying it was dispatched and now a whole week later nothing has arrived not able to track items even thoug... See more
I've ordered a fair few candles from them as we like St Eval but even with discount their postage is so expensive that you end up paying the same as you would anywhere else. There are plenty of cheape... See more
2.7
Poor
194 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Love the variety and prices of the candles but website let it down
I need to give some feedback on the website! It’s very annoying to use, every time you click add to basket on an item it scrolls you back to the top of the page every time! On my phone it would just go blank and I couldn’t go back without refreshing so I went onto my tablet and even then it kept clicking and scrolling on the wrong thing! It kept coming up wih errors when adding and removing items in the basket. However the range of products and prices made up for this. I spent £40 easily on candles for the autumn season. Just please take a look at the website :) not had a confirmation email yet :)
September 2, 2018
Unprompted review
I ordered some candles late on Mon …
I ordered some candles late on Mon even, I had a email the next morning saying they'd been sent and they arrived today Weds.
Very prompt service and candles were securely packaged
October 18, 2017
Unprompted review
Fantastic - order arrived within 24 hours!
I placed my order early Wednesday morning, Thursday lunch time it arrived! Packaged well, everything as expected, great price on the candles too - the website is full of good deals. I ordered some Yankee Candle stuff as it's not so easy to come across it in the UK, but Candlesdirect have a good stock of it.
Would recommend this website, fantastic.
March 6, 2017
Unprompted review
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