Taking out our mayday break down cover with the caravan club was made very quick and straightforward. 10/10
Date of experience:
Sold by Caravan and Motorhome Club (previously The Caravan Club)
The information on this page is based solely on product reviews written by customers of Caravan and Motorhome Club (previously The Caravan Club) via Trustpilot.
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It has proved invaluable
Date of experience:
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello Roy. Thank you for sharing your feedback! We are delighted to hear that our Mayday breakdown cover has proved invaluable and provides you with complete peace of mind on your journeys. We look forward to keeping you safe on the road for many more adventures to come. Mia - Caravan and Motorhome Club Social Media Team
Hardly ever needed it but when we did they were very effective for my wife's breakdown.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi John, Thank you for your feedback! We are delighted to hear that MAYDAY UK Breakdown Cover was there when you needed it and delivered such effective support for your wife. Providing peace of mind and reliable service on the road is always our priority, even if you rarely have to call upon it. We truly appreciate you sharing your experience and thank you for being a valued member of the Club. ~Louisa - Caravan and Motorhome Club Social Media Team
Wonderful service needed help last year and saved by you thanks
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Martin! Thank you so much for taking the time to share your review! We are delighted to hear that our Mayday breakdown service was there to help and support you when you needed assistance last year. Providing our members with reliable service and peace of mind on the road is always our top priority. We really appreciate your kind feedback and look forward to keeping you safe and supported on all your future journeys!~Jamie-lee - Caravan and Motorhome Club Social Media Team
It does what it says on the tin.Very efficient company.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Geoffrey! Thank you for taking the time to share your review! We are delighted to hear that you found our services so efficient and reliable. Providing a straightforward and seamless experience for our members is always our top priority, so it is wonderful to know we met your expectations. We look forward to welcoming you back on your next adventure soon!~Jamie-lee - Caravan and Motorhome Club Social Media Team
Great service providers
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Janet, thank you for your brilliant feedback regarding our Mayday product. Happy touring! ~Louisa, Caravan and Motorhome Club Social Media Team
Very helpful and quick response from Green Flag.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Thank you for your wonderful review! We are delighted to hear that you received such a quick and helpful response from Green Flag through your MAYDAY breakdown cover.~ Libby - Caravan and Motorhome Club Social Media Team
Easy process. Pleasant staff member. Good customer service
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello Mrs Meenan, thank you very much for taking the time to leave us a 5* review, it is lovely to hear such a positive experience. Have a great rest of the touring year. - Libby, Caravan and Motorhome Club Social Team
Absolute waste of time when I needed them when my motorhome broke down on a campsite in Norfolk. Waited over 5 hours to finally get a RAC mechanic who diagnosed an injector had gone in the engine. He ordered one and said it would be there next day (Saturday) and another RAC mechanic would turn up and fit it. Then on the App it said this would happen next Thursday. Tried calling but each time it took over an hour to get through. Thursday came and the mechanic turned up with the injector and said he couldn't fit it as his computer didn't have a code. He then said it was mice who had chewed some wires! So on the Friday the RAC sent a truck to tow me back home. It was of course far too small to tow a motorhome. Then on Saturday they sent another bigger truck but still too small to tow a motorhome. I finally got home on the back of a flat bed tow truck that was outsourced by the RAC. On my return home I immediately switched to Green Flag. The RAC mayday is an absolute joke!
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello Simon, thank you for taking the time to share your experience and for bringing this to our attention. The relevant team is looking into this, and we will be back to you shortly. Thank you for your patience whilst we look into this. ~ Libby, Caravan and Motorhome Club Social Team
Only used it once was ok
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello there, thank you for taking the time to leave such a positive review. ~Dan, Caravan and Motorhome Club Social Media Team.
Everytime i have used Mayday, the staff have been very polite and efficient ,and the operators are prompt and professional . Couldn't ask for more
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Michael, thank you for taking the time to leave such a positive review. It's great to hear that you found the team polite and efficient. ~Dan, Caravan and Motorhome Club Social Media Team
We're members for nearly 30 yrs,then last year they doubled price and didn't renew our policy,told us 6 months after had lapsed. They did say would have honoured a breakdown, but felt should have told us straight away hadn't renewed policy. So now taken out new cover,can't comment on them as a service as never used yet and dont want to
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Lynda, Thank you for your review. I completely understand your frustration and have passed this over to the Management Team for review. They will be in contact with you directly for a response. I hope they can resolve your issue. - Miles, Social Media Team.
On the two occasions I have had to use them recovery has arrived in less than half an hour and their contractor has provided excellent service
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi John, Thank you for your wonderful review! We are delighted to hear that our breakdown recovery service arrived in under half an hour on both occasions and provided such excellent assistance. Giving our members prompt support and complete peace of mind on the road is always our top priority. We truly appreciate you taking the time to share your experience with us! ~Louisa - Caravan and Motorhome Club Social Media Team
Had to call out for a flat battery after an overnight stop. Given a time slot. Arrived earlier. Got us back on the road very quickly.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello Bateman, Thank you for leaving such a wonderful review! We are delighted to hear that the team arrived ahead of schedule and resolved your flat battery issue so quickly. It is fantastic to know you were back on the road in no time following your overnight stay. We wish you many more smooth and enjoyable journeys ahead!
Ella L - Caravan and Motorhome Club Social Media Team
Great service. Pleasant agents.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Andrew, Thank you for taking the time to leave such a positive review. ~Dan, Caravan and Motorhome Club Social Media Team
Easy process to renew
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello There, Thank you for taking the time to leave such a positive review. I'm really pleased to see that you found the renewal process easy. ~Dan, Caravan and Motorhome Club Social Media Team
An excellent, friendly service from start to finish, Worth every penny. Great to know they are there as backup when I'm out on the road.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Phillip, Thank you for your fantastic review of MAYDAY UK Breakdown Cover! We are delighted to hear that you experienced an excellent, friendly service from start to finish and that it provides you with great peace of mind and reassurance while out on the road. Providing reliable support and great value to our members is always our top priority. We truly appreciate your feedback and wish you many safe and happy travels ahead! -Lauren - Caravan and Motorhome Club Social Media Team
Have been a member for over 19 years, fortunately only had to use the services twice. On both occasions the service and timelines involved were excellent. Renewal process has always been easy and effortless. Pricing has always been fair, value for money and competitive.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Guy, Thank you for your wonderful feedback and for being a loyal member of the Club for over 19 years! We are delighted to hear that you have experienced such excellent service and prompt timelines whenever you have needed to use our services. It is fantastic to know that your renewal process remains easy and effortless, and that you continue to find our pricing fair and great value for money. We truly appreciate your long-standing support and look forward to accompanying you on many more adventures to come! ~Louisa - Caravan and Motorhome Club Social Media Team
Member for 3 years , never had to use this service, very reasonable price.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Mark, Thank you for taking the time to leave us a great review. I'm pleased to hear you've never had the need to use the service ~Dan, Caravan and Motorhome Club Social Media Team
No doubts at all about renewing, great value for money.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello and thank you so much for your review! It's great to hear that you are consistently happy with Mayday and will be renewing with them. We wish you many more safe journeys and to enjoy the rest of your touring season.~ Libby, Caravan and Motorhome Club Social Media Team