Mayday

Mayday Reviews

Average star rating 4.5 out of 5 stars

4.7

(995 reviews)

A product’s star rating is calculated as the average of all its reviews.

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Caravan and Motorhome Club (previously The Caravan Club) logo

Sold by Caravan and Motorhome Club (previously The Caravan Club)

www.caravanclub.co.uk

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15.3K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Caravan and Motorhome Club (previously The Caravan Club) via Trustpilot.

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Rated 1 out of 5 stars

Yes certainly, broke down with a shattered tyre in Brecon South Wales, going home day after to North Yorkshire. Guess what Mayday were USELESS. said because alloy wheel had a scuff they couldn't help yes you heard right. I am 80 years old and joined Mayday for emergency situations like what I have described. Mayday said to contact my insurer to see if they would help me. They more or less said what could they do. As far as I am concerned Mayday is a joke and should reimburse me plus the cost I paid to a passer by to change my damaged wheel plus compensation for selling me a cover which they did not fulfill, is this miss selling?.

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Barrie, Thank you for taking the time to share your experience with us. We have passed this onto our product team to look into and will update you once we have a response. ~Dan, Caravan and Motorhome Club Social Media Team.

Rated 1 out of 5 stars

Broke down on the M42 26june this year, hottest day of the year up to then 11am technician turned up at 15.00 pm .The car was collected at 22.00pm not delivered back to me for 5 days later absolute joke.

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Colin, Thank you for bringing your experience with our Breakdown Cover to our attention. We appreciate you taking the time to share these details regarding the delay encountered on the M42. Providing reliable support and peace of mind to our members is always of the utmost importance to us. I have referred this as a complaint to our External Products Team, they will review the points raised. Please allow up to 20 working days for a formal response. Miles, Caravan and Motorhome Club Social Media Team.

Rated 5 out of 5 stars

Easy to set and renew...price was same as year before...got us and Caravan home when we broke down

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Mike! Thank you for sharing your lovely feedback! We are thrilled to hear how easy you found it to set up and renew your cover with us, and that you enjoyed great value with consistent pricing. Providing peace of mind when you need it most is so important to us, and we are delighted that our breakdown recovery got you and your caravan home safely. We appreciate your continued support and look forward to accompanying you on many more adventures!~Jamie-lee - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Happy knowledgeable staff and very calming when you are in need of their services.

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Pauline, Thank you for taking the time to leave such a wonderful review of our Mayday breakdown service! We are delighted to hear that our team provided such a happy, knowledgeable, and reassuring service when you needed support. Providing calm and helpful assistance to give our members complete peace of mind on their travels is at the heart of what we do. We truly appreciate your feedback and look forward to keeping you safe on the road! ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 4 out of 5 stars

Excellent Called them twice

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Leslie, Thank you for your fantastic review! We are delighted to hear that you experienced excellent service when calling on our Mayday breakdown cover. Knowing that you received swift and reliable support on both occasions gives us great pride. We are so pleased that Mayday could provide you with complete peace of mind on your travels. ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

The best and only cover you’ll ever need should you find yourself in the position of breakdown with or without caravan in tow - absolutely brilliant

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Ian. Thank you for your fantastic review! We are delighted to hear how much peace of mind our breakdown cover provides, whether you are travelling with or without your caravan in tow. Providing reliable support and complete reassurance on every journey is always our top priority, and we truly appreciate your kind recommendation. ~ Callum - Caravan and Motorhome Club Social Media Team

Rated 4 out of 5 stars

Very good

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Andy, Thank you for your feedback! We are delighted to hear that you had such a positive experience with our Mayday UK breakdown cover. It is wonderful to know that you are pleased with the service provided, giving you peace of mind while out on the road. We look forward to supporting you on all your future journeys! ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 1 out of 5 stars

Sub-contracted breakdown companies have no idea about May-Day extra terms and conditions, double recovery etc,etc.... Iv'e had to use them twice in the past 5 years, both times arguments and hassle. The first time wanted to leave my brand-new caravan un-attended in a layby and collect it later, and so just recover the car and go back later to my caravan, also suggested that I take the dirty bikes off the roof off may car and lay on beds in caravan...., The next time I was not fully recovered, but taken from the caravan club site to a car storage site, and encouraged to accept loan car to tow my caravan back home, and they would then later bring my Mercedes E class estate to my home, offered a Renault Megan, hopelessly under powered and to lite for a safe towing ratio.....Hassel Hassel Hassel endless arguments with sub contractors ...YOU DO NOT GET WHAT TOU PAY FOR UNLESS YOU ARGUE YOUR RIGHTS - I COULD TELL YOU MORE....

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi. Thank you for bringing your feedback regarding your experiences with MAYDAY breakdown recovery to our attention. We aim for all our members to enjoy complete peace of mind and high-quality support whenever assistance is needed. Understanding dual recovery terms and ensuring suitable replacement vehicles for safe towing ratios are essential aspects of the service provided to our tourers. We appreciate you taking the time to share these detailed comments with the Caravan and Motorhome Club. I have forwarded this to our External Product Team for further review~Jamie-Lee - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

I have been with Mayday for many years and have had cause to use their service on a number of occasions. The service is excellent and I recommend it without any hesitation. Ray Perks

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Raymond, Thank you for your fantastic review and for being a loyal member with Mayday UK Breakdown Cover for so many years! We are delighted to hear that you have consistently received excellent service whenever you have needed assistance on the road. Providing complete peace of mind and reliable support for our members is always our top priority. We truly appreciate your high recommendation and continued trust in the Club! ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

If you tow a caravan you are a fool not to have cover can't fault green flag at all.

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Alan, Thank you for your fantastic review! We are delighted to hear how highly you value our Mayday UK Breakdown Cover provided in partnership with Green Flag. Providing reliable support and peace of mind when towing is so important to us, and it is wonderful to know you feel so well looked after on your travels. We truly appreciate your recommendation and membership with the Club! ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 4 out of 5 stars

Only used services once but it worked well. Only problem was that it was a bit slow because was for a Motorhome and they had to source a big vehicle as my motorhome could not be towed. All well in the end, would certainly renew again

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Mr Howles. Thank you for leaving us your feedback! We are delighted to hear that the service worked well for you overall and that you intend to renew with us. Sourcing specialised recovery vehicles for larger motorhomes can occasionally take a little extra time to ensure your vehicle is transported safely. We truly appreciate your patience and look forward to providing peace of mind on all your future adventures! ~ Callum - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Fantastic had a 2 problems both in cornwall and was there swiftly

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi John, Thank you for your fantastic review regarding our Mayday service! We appreciate your feedback and are delighted to hear that you experienced such swift assistance on both occasions in Cornwall. Providing reassurance and efficient support when you need it most is very important to us, and it is wonderful to know we delivered complete peace of mind for your journeys. ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 4 out of 5 stars

Never had to use the service but I know some have and all have been satisfied with the service. I find the price is reasonable.

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Roger, Thank you for your review regarding our Mayday service! We appreciate your feedback and are delighted to hear that you find the pricing to be reasonable. It is wonderful to know that you have peace of mind with our cover, backed by the positive experiences of others who have used the service. We are always here to support you whenever you might need us on your future travels. ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Having had to use the services of Mayday twice, I found the initial contact to the final outcome to be efficient with friendly, knowledgeable technicians. The product is competitively priced whichever option you decide to purchase

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi David, Thank you for your fantastic review regarding our Mayday service! We appreciate your feedback and are delighted to hear that you found the process efficient from the initial contact to the final outcome on both occasions. It is wonderful to know that our technicians were friendly and knowledgeable, and that you find the product to be competitively priced. Your peace of mind on the road is very important to us, and we truly appreciate you taking the time to share your experience. ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

The prompt answer to my all was dealt with very well. I soon had an approximate time for the arrival of assistance. After about an hour the engineer reached me and had my vehicle back on the road within a further 30 minutes. First class service. The engineer was efficient, knowledgeable and a credit to Green Flag. Thank you.

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi David, Thank you for your fantastic review! We appreciate your feedback and are absolutely delighted to hear about the first-class service you received from Mayday. It is wonderful to know that the breakdown engineer was efficient, knowledgeable, and had your vehicle back on the road so quickly. ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Excellent product and service linked with an exceptionally easy renewal process that is very cost effective

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Ronald! Thank you for your lovely review! We are absolutely delighted to hear that you are very happy with our excellent product and service, as well as our very cost-effective and easy renewal process. It is wonderful to know that our commitment to providing great quality and value supports your touring adventures. We appreciate your positive feedback and look forward to continuing to support you as a valued member of our community~Jamie-lee - Caravan and Motorhome Club Social Media Team

Rated 3 out of 5 stars

I haven’t renewed my cover with you I’m using another company

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Keith, Thank you for your feedback regarding your breakdown cover. We appreciate you letting us know, and we are sorry to hear that you have chosen not to renew your cover with us this year. If you ever wish to explore our current UK and European cover options in the future, please do not hesitate to check our website or get in touch. - Miles - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Only had to use Mayday once and I could not fault the service.

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Bernard, Thank you for your wonderful review! We appreciate your feedback and are delighted to hear that you experienced faultless service on the occasion you needed to use Mayday Green Flag. Providing our members with total peace of mind on their travels is always our top priority, and we are glad the service delivered exactly that. - Miles - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

I’ve been with Green Flag Mayday through the CAMC for quite some years and have always found it good value, easy to renew, good online app and the couple of times I’ve needed roadside assistance the service has been excellent. Highly recommend.

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Alan, Thank you for your wonderful review and for being a loyal member of the Club for so many years. We are delighted to hear that you have found Mayday Green Flag to be excellent value and easy to renew, alongside enjoying the convenience of the online app. It is fantastic to know that on the occasions you required roadside assistance, the service provided was excellent and gave you total peace of mind on your travels. - Miles - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

I've had to call out green flag 3 times since becoming a member over 10 years ago. Twice for caravan punctures and once after hitting pot hole damaging two wheels requiring recovery to my home. Each time they have arrived in around an hour with no fuss. I have found this service better than the well known rescue companies, probably because they use local companies.

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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Kevin, Thank you for sharing your wonderful feedback and for being a loyal member for over 10 years. We are delighted to hear that Mayday Green Flag has provided such a prompt, efficient, and fuss-free service whenever you have needed them, especially during your caravan punctures and the pothole incident. It is fantastic to know that the local companies they utilize have delivered such a high standard of assistance and provided you with total peace of mind on your travels. - Miles - Caravan and Motorhome Club Social Media Team