Sold by Caravan and Motorhome Club (previously The Caravan Club)
The information on this page is based solely on product reviews written by customers of Caravan and Motorhome Club (previously The Caravan Club) via Trustpilot.
NEVER HAD TO USE THE BREAKDOWN RECOVERY BUT GREAT PEICE OF MIND
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello Robin, thank you for your 5* Trustpilot review. It's great to hear you've taken our Mayday Breakdown & Recovery service for peace of mind on your travels.~Beth Caravan and Motorhome Club Social Media Team
I have never had the need to use the service save but once when my fuel pump packedin many years ago. They were very courteous then and from what I see & hear the service has gone from strength to strengfth.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Colin, Thank you for your review. I'm glad the service provided has been so good and continues to develop its standards. Lucky you have only had to use the services once. I hope you enjoy the rest of the touring season. - Miles, Caravan and Motorhome Club Social Media Team.
Fantastic service they have always been there for us in our hour of need Great reliable company
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good Afternoon Mrs Hood, thank you for your 5 star review on the Mayday Cover! We are so pleased that you have found the cover fantastic and reliable and whenever you have needed them they have been there for you. We wish you all the best in the upcoming touring season! ~Soph, Caravan and Motorhome, Social Media Team
Had three occasions to use Greenflag excellent
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good Afternoon Ronald, thank you for your 5 star review on the Mayday Cover! We are so pleased that when you have had to use the service it has been excellent. We wish you all the best on the upcoming touring season ahead! ~Soph, Caravan and Motorhome, Social Media Team
Easy to renew over the phone with a real person to speak to and help
Only needed them once but excellent dervice
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good Afternoon Ann, thank you for your comment about the excellent service that Mayday has provided to you when it has been needed. Just a quick question, was this meant to be a 1 star review? Take care ~Soph, Caravan and Motorhome, Social Media Team
Had to use them three times. Overall very good, the only downside is how long it takes to arrive. It seems to vary depending which part of the country you are in.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Michael, Thank you for your review. It's great to hear the service is overall very good, and I hope the rest of the touring season goes ok without any more breakdowns. I understand the wait times can vary due to certain areas of the UK, but this can't be helped in such rural areas sometimes. I hope you enjoy the rest of the touring season. - Miles, Caravan and Motorhome Club Social Media Team.
Good price for the products they provide.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Andy. Thanks for your review! We're really pleased to hear you think we offer a good price for our products. We work hard to ensure our services provide excellent value to our members, balancing comprehensive cover with competitive pricing. Your feedback confirms we're hitting the mark, and that's great to know! - Steve, Caravan and Motorhome Social Media Team
Sadly the worst happened to us and we broke down returning from our Norfolk holiday. The car and caravan had to be taken back across country, the carsvan being dropped off at storage, and the car at home. Some things could have been better, our dogs had to remain in the car on the back of the truck on a particularly hot day, and the seats in the truck were very uncomfortable for a 5 hr journey. However the knowledge we would get home and our car and caravan be taken care of was priceless.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi there Allen. Thank you for sharing your experience, especially after such a tough breakdown returning from your Norfolk holiday. We're truly sorry to hear about the discomfort for your dogs in the heat and the long journey in the truck. Please know we're taking this feedback on board to see how we can improve. However, we're very relieved that the knowledge of getting you, your car, and caravan home safely was priceless. Providing that peace of mind during stressful times is what we aim for. Thanks again for your valuable feedback! - Steve, Caravan and Motorhome Social Media Team
We have only had to call out Green Flag twice. Both times they responded promptly and solved our problems quickly and efficiently. Both the mechanics were cheerful, polite and knowledgeable. Very pleased with Green Flag!
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Mr Brooks! Thank you so much for this brilliant review! It's fantastic to hear that on both occasions you've needed us, our team responded promptly and solved your problems quickly and efficiently.
We're especially delighted to know that our mechanics were cheerful, polite, and knowledgeable. Our team takes great pride in providing not just practical help but also a reassuring and positive experience during what can often be a stressful time.
Your kind words truly mean a lot to everyone in the team. We're very pleased to have kept you moving! - Steve, Caravan and Motorhome Social Media Team
Have never used the cover ,hopefully will never need it.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Mark. Thanks for taking the time to leave a review, even though you haven't needed to use your cover yet! We totally get it – sometimes the best service is the one you never have to call upon. Our main goal is to give you that peace of mind on your travels, knowing that we're here if you ever do need us. We hope your journeys continue to be smooth, but rest assured, we'll be ready to help should the unexpected happen. - Steve, Caravan and Motorhome Social Media Team
Has the level of cover I need and at a reasonable price, thankfully have not had occasion to use it but the peace of mind is there on a trip.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good morning, Royce.
That's an ideal situation for breakdown cover. Your experience perfectly encapsulates why people choose to have Mayday Caravan Cover:
You've found that Mayday "has the level of cover I need." This is a significant point for caravan and motorhome owners. Mayday (provided by Green Flag for the Caravan and Motorhome Club) is specifically designed to handle the complexities of recovering a large leisure vehicle and its tow car. This often includes benefits like dual recovery (taking the car and caravan to different locations if needed) and no size or weight restrictions.
Finding a specialised service that is also "at a reasonable price" is a major win. Mayday is often cited as being competitive, especially considering the comprehensive nature of its cover for caravans and motorhomes. I wish you all the best for the touring season ahead.
Kath ~ Caravan & Motorhome Club Social Media Team
Exactly what was needed when broken down on a busy motorway. Safe recovery to our choice of garage.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good morning, Penny.
That's an absolutely crucial and highly valuable piece of feedback for Mayday! "Exactly what was needed when broken down on a busy motorway. Safe recovery to our choice of garage" speaks volumes about their service in a high-stress situation.
Breaking down on a busy motorway is one of the most dangerous and frightening scenarios for any driver, let alone with a caravan in tow. Knowing Mayday provided "exactly what was needed" implies a rapid, efficient, and professional response that prioritised safety. I do hope your vehicle is now being looked after and repaired. I wish you all the best for the touring season ahead. Kath ~ Caravan & Motorhome Club Social Media Team
Not had to use breakdown or roadside ass. But same price as last year which was a nice surprise and renewal was very easy just checked details of cover and that was all I did
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good morning, Mr O'Neill.
Thank you for your lovely review. That's fantastic news. It's always a pleasant surprise when a renewal comes in at the same price as the previous year, especially with current economic conditions. And the "very easy, just checked details" aspect is precisely what customers want from a renewal process.
Your experience highlights several key strengths of Mayday provided by Green Flag in partnership with the Caravan and Motorhome Club. I wish you all the best for the touring season ahead. Kath ~ Caravan & Motorhome Club Social Media Team
Really good service and easy to do
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good morning, Mr Hibbard.
It sounds like you had a really good experience with Mayday and found their service easy to use. That's fantastic to hear! It's always a relief when a service lives up to expectations, especially when you might be in a stressful situation. I wish you all the best for the touring season ahead.
Kath ~ Caravan & Motorhome Club Social Media Team
Needed recovery of our caravan following loss of tow vehicle in an accident. Really fast response and our van returned 200 miles Home. Brilliant.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Keith,
That sounds like an incredibly stressful situation, and I'm very glad to hear that you got such a fast and brilliant response for the recovery of your caravan! It must have been a huge relief to have your van returned 200 miles home after losing your tow vehicle in an accident.
It's great when services step up in an emergency and provide such efficient and effective help. I wish you all the best for the touring season.
Kath ~ Caravan & Motorhome Club Social Media Team
Soon arrived on scene/ take u to site / Return u home after holiday.Pay a little more and if driver is unwell they will get u home
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Roy,
Thanks for your feedback on Mayday! It sounds like you're highlighting the comprehensive service: quick arrival on scene, transport to site, and even getting you home after your holiday if needed, particularly if the driver is unwell and you opt for the extra cover. It's a great point that paying a little more can provide that essential peace of mind.
Kath ~ Caravan & Motorhome Club Social Media Team
The couple of occasions I had to call answered promptly arrived on time and received a first class service.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Thanks for sharing your feedback on Mayday! We're really pleased to hear that on the occasions you needed to call, your calls were answered promptly, help arrived on time, and you received first-class service. Kath ~ Caravan & Motorhome Club Social Media Team
We have had cause to use Mayday and received excellent service
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good Afternoon David, thank you for your 5 star review on our Mayday Cover! We are so pleased that when you needed them it was an excellent service. We wish you all the best on the touring season ahead!~ Soph, Caravan and Motorhome, Social Media Team
Excellent service when my motorhome refused to start on the petrol forecourt of a Tesco. The breakdown van was with me in 35 minutes, and diagnosed a collapsed battery cell. He jump started the van for me and then followed me the four miles home to make sure I was okay. Very pleasant and well experienced technician sent out in one of green flags own vans. Top line service.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good Afternoon, thank you for your 5 star review on our Mayday cover! We are so pleased that you find this service useful and responsive. We wish you all the best on your touring season ahead! ~ Soph, Caravan and Motorhome, Social Media Team
