Great company and service, highly recommend. I came across Car Leasing Online through Leaseloco. Chris was very helpful and patient whilst I was choosing the correct vehicle. He gave me lots of opt... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Car Leasing Online offers personal and business vehicle leasing. Browse our site for cheap car leasing deals.
Contact info
Dover Drive, CH65 9BF, United Kingdom
- www.carleasing-online.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely fantastic service
Absolutely fantastic service. After sales team were brilliant and answered any questions promptly and extremely helpful.
Very good experience using Car Leasing…
Very good experience using Car Leasing Online. Kept me up to date and explained things clearly.
Excellent service from Lorraine
Excellent service from Lorraine and her team. The customer service was outstanding from start to finish, with clear communication throughout the entire process. Lorraine kept me fully informed at every stage, promptly answering any questions I had and ensuring I understood the timeline for my car delivery.
I’m extremely happy with both the condition of my Audi A5 and the overall experience. A huge shoutout to Lorraine and her team for their professionalism, dedication, and excellent support. Thank you!
Great experience
Great experience. Lorraine was especially helpful. Would defo use again. 5 stars
Superb service from order to delivery.
From ordering the car 5 months ago to delivering today the service has been faultless. Lorraine in particular keeps you updated whenever there is something you need to know and always answers queries quickly. Delivery went perfectly and very happy with the car.
Lorraine has just been fantastic to…
Lorraine has just been fantastic to deal with. She has responded by email without delay and been very informative. The vehicle delivery went to plan with a pleasant efficient courier. All in all it has been a good experience and I would recommend their services.
From start to finish it had been really…
From start to finish it has been really easy to get a new lease car. All questions were answered quickly and service throughout has been brilliant. Thank you
Lorraine was fantastic
Lorraine was fantastic and did everything she could to get the car to me. The only reason I have not given a 5 star review was the delivery date was 1 month after advised date
These guys at Car Leasing Online are the benchmark for the industry.
These guys at Car Leasing Online are without doubt the benchmark for the car leasing world. The process was simple, informed and a pleasure to be a part of - everything was accurate and the follow up via email was literally in real-time, with almost immediate response to queries etc. - I've been doing this for 25years plus and this experience was unmatched over that time. Which brings me to both people I dealt with, firstly Michael and then Lorraine - both are at the top of their game, professional, knowledgeable and helpful, not to mention a degree of courteousness rarely experienced today - these folk really care about what they do and I will recommend them every day to potential clients. Well done car Leasing Online but a huge thanks to both Lorraine and Michael for making the experience such a pleasure :).
I had a great experience with…
I had a great experience with Carleasing-Online from start to finish. The team was extremely helpful, knowledgeable, and responsive throughout the whole process of getting my Audi.
They provided clear advice, answered all my questions quickly, and guided me step by step, which made everything smooth and stress-free. Their communication was excellent, and I always felt supported and well-informed.
I truly appreciate their professionalism and efficiency. I would definitely recommend them to anyone looking for a reliable and trustworthy car leasing service.
Thank you again for your outstanding service
Excellent Service
This is my fourth leased vehicle experience over the last ten years. Once the deal was quickly agreed I was passed onto Lorraine who kept me fully updated on the process & answered any questions I had. I would definitely have no hesitation to use again.
I had a really pleasant transaction…
I had a really pleasant transaction from start to finish. I absolutely love the car and it was exactly as described.
A special mention to Lorraine, whose communication was great throughout the entire process. She kept me updated and made everything feel straightforward and stress free.
I'm really happy with my deal and would definitely recommend them!
I would like to thank all the staff
I would like to thank all the staff, it was a pleasure to deal with all of them. Thanks for the great service
Excellent customer service.
Excellent customer service from the sales staff, once I had decided on my vehicle I was passed onto Lorraine Deacon who is absolutely fantastic she makes sure everything goes so smoothly. This is the 3rd 3 year lease I have had through them and I wouldn’t go anywhere else can’t recommend them highly enough.
Craig was my initial contact and helped…
Craig was my initial contact and helped me source the car and spec I wanted, thank you. Lorraine was next level, very good at keeping me updated, answering any questions I had (first time leasing) and generally very responsive. Thank you for your help and likely be getting a second car shortly and know who to contact.
I would recommend definitely
I would recommend definitely. Lorraine was very helpful and patient. She made the whole process straight forward.
On time delivery and professional service
Car Leasing Online provided a responsive and professional service, answering my questions and supplying the vehicle on the specified date. I would happily use their service again.
Great experience
Lorraine has been great throughout the process, helping me with any questions I’ve had and providing me with regular updates.
Highly recommend!
Seamless transaction from quote to…
Seamless transaction from quote to delivery. All very smooth and professional
Thank you to Mark and Lorraine.
Great experience from start to finish
Great experience from start to finish. Highly recommend for any car leasing needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








