Excellent service from Usman and the fitters from start to finish. The laminated flooring was laid perfectly, with attention to detail around tricky corners and edges. The team explained the process c... See more
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Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Purfleet Bypass, RM19 1TT, Essex, United Kingdom
- 0330 333 3444
- customer.service@carpetright.co.uk
- www.carpetright.co.uk
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Recent order / fitting - excellent all round
Have progressed carpet orders and fitting for 2 rooms recently, with excellent customer service. Nicola in the store is so professional, friendly and efficient. A pleasure to deal with. Faultless. Secondly the fitting was undertaken by Alan and again what a pleasure to see someone performing his tasks without fuss, without mess and with a great smile on both occasions. 5 stars for definite.
Carpetright Waterford
Carpetright Waterford - a guy there conned us into a job that was subsequently proven by there own people to be a very bad job..paid them 2000 cash got bad job done and then Carpetright Waterford closed down. Got 300 euro compensation after head office did a review. Would Never, Ever go near them again.
Excellent service from start to finish
Excellent service from start to finish. The instore staff know their stuff, and everyone is fully up to speed with each customer so if one staff member is away any of the staff can help you. They're also great on communication, letting you know what's happening.
The fitters were on time, tidy, polite and did an excellent job at fitting the carpet.
I would definitely recommend using the team at Carpetright
Great service, quality carpet, quick and professional fitting
Thank you for such a fantastic service and quality carpeting. It was a quick, hassle free measuring and fitting by staff who are friendly and professional. Highly recommended.
Excellent customer service
We received excellent customer service from Saurabh.
Helping through selecting carpet and vinyl,by giving the information about the products.
Carpetright have been amazing.
Carpetright have been amazing.
We went into store last week to look at a carpet for our stairs and hallway.
Dan helped us get it all ordered nice and easy.
Today 2 lovely gentleman came and fitted my carpet first thing. They were so lovely and did an amazing job. Thank you to you all. Credit where credit is due
Mice, Cat Pee on Carpets from Carpetright
Purchased a carpet from Carpetright Camden a few years ago for the stairs.
As soon as we fitted it there was a very unpleasant smell of what we thought was cat/mouse urine when we came in through the front door. (We have neither)
At first we did not make the connection, but once we did we thought never mind lets just have it professionally cleaned. How bad can it be ? Very bad, thats how bad. No matter how many times we have had the carpets professionally cleaned they still smell of cat, rat, mice urine!
Wherever they store the carpets obviously has an infestation.
Am i surprised that Carpetright are going into administration? NO
The Carpetright staff were polite
The Carpetright staff were polite, friendly, and very helpful. Based on our experience, we would definitely use them again and recommend them to anyone.
I popped in today looking to fit 2…
I popped in today looking to fit 2 bedrooms with carpet. I was served by Karen who helped me with two offcuts I bought for £100. Very pleased with the carpet and service. No messing about and within 2 hours of leaving home my lovely carpet was fitted and being used.
Great experience with friendly staff.
Carpetright Service
The Carpetright staff were polite, friendly and very helpful. The carpet that we chose was of good quality reasonably priced. The carpet was installed within 11 days. installed within eleven days. The fitters did a very good job to a high standard and took just over 2 hrs only to complete the job which includes the hallway, stairs and landing plus the dining room. Again they were polite and friendly. based on the service experience that we have received I would most definitely use them again an would recommend them to anyone.
Beware!
Beware! They will take a deposit if you make an order - this is before the surbeyor visits. After the visit the estimate almost doubled. We had to cancel, but now I'm chasing them on a daily basis for a refund.
Never received carpet
Never received carpet. Ordered with both old and new company and was continually lied to. Ended up cancelling 2nd order and going else where.
ripped off love to over price on…
ripped off love to over price on mesuring and home vists
Quick delivery and fitted in a…
Quick delivery and fitted in a professional manner couldn’t ask for any more
Very pleased excellent service…
Very pleased excellent service carpet fitters brilliant
Saurabh help me with my new carpet made…
Saurabh help me with my new carpet made it very easy very quick relaxed service I can tell you the service is fantastic
Saurabh was very helpful and service…
Saurabh was very helpful and service was excellent.
I have used Carpetright for many years
I have used Carpetright for many years. The staff are friendly, helpful, professional and very knowledgeable. They are going to be fitting new flooring in my bathroom and carpeting stairs, landing and two rooms downstairs next week having carpeted two bedrooms last year. I have every confidence in this company.
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