Carringtons | Block and Estate Management Experts Reviews 

173
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I recently moved into a block managed by Carringtons and so far have mainly been helped by Emily, Elle and Marion (in no particular order). From the outset, they have been supportive, responsive a... See more

Rated 5 out of 5 stars

Should I need to contact Carringtons especially Diane Leverett property manager, I am always met with a speedy reply ! Nothing ever seems to be a problem to get sorted , all maintenance issues are... See more

Rated 5 out of 5 stars

Lauren has been incredibly helpful and supportive, time and again. She’s attentive, friendly, and an absolute pleasure to deal with. No matter the question or issue, she always responds quickly and wi... See more

Company replied

Rated 5 out of 5 stars

Tony is always helpful. He and I have frequently corresponded by email over several years. I have co-operated with him by resetting the street door of flats 58-77 Somerset Gardens, when fools un... See more

Company details

  1. Property Management Company

Written by the company

Carringtons is a trusted managing agent with a strong track record in the professional management of residential and mixed-use developments. With extensive industry experience, we support residents’ management companies and property owners by providing expert, hands-on solutions tailored to each site. Our team of skilled professionals handles all aspects of property management—from maintenance and repairs to service charge accounting, regulatory compliance, and resident communication. We pride ourselves on transparency, proactive service, and building strong, lasting relationships with clients and residents alike. We are fully accredited by respected industry bodies, demonstrating our commitment to the highest standards of service, ethics, and professionalism. At Carringtons, we do more than manage buildings—we build trust. Our reputation is backed by long-standing client relationships, positive testimonials, and consistent results.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

173 reviews

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4.6

All reviews

(173)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Positive experiences

Their portal is very easy to use, and I have positive experiences with their teams.

Diane Leverett in particular is fantastic and very professional/helpful. She is an asset to their business.

Regards,
Ayk

January 22, 2023
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Ayk,

Thank you for sharing such wonderful feedback about Diane. We will ensure that she is made aware of your kind words.

Kind regards,
Carringtons

Rated 5 out of 5 stars

Lighting Electrical have been working…

Lighting Electrical have been working with Carringtons for 5+ years, all the staff are lovely, friendly and very helpful. Invoices are paid promptly, there is great communication between all the staff and us. A lovely company to do business with!!

January 19, 2023
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Lightning Electrical,

Thank you for sharing details of your experience from a contractor's perspective. We are so very happy that you have enjoyed working alongside us and our clients.

Kind regards,
Carringtons

Rated 5 out of 5 stars

Diane Leverett is a pleasure to deal with...

I have been liaising with Diane Leverett at Carringtons in connection with a number of issues for some years and I have always found her to be patient, helpful and professional. She is a pleasure to deal with and a credit to her company. Thank you.

November 23, 2022
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Jeremy,

Thank you for sharing such lovely feedback about your recent experiences with Diane. 😀

Kindest regards,
Carringtons

Rated 5 out of 5 stars

I have been dealing with Carringtons…

I have been dealing with Carringtons for over five years now and have always found them to be very helpful and professional. Each department has been very willing to talk things through and no task has been too much for them to deal with.

October 6, 2022
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Hi Andrew,

Thank you for sharing your feedback with us. It has always been a pleasure dealing with you and we are so pleased to have provided you with positive experiences.

Kind regards,
Carringtons

Rated 5 out of 5 stars

Very quick response time

Very quick response time, always very helpful.

September 15, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Hi Sarah,

Thank you for your kind feedback.

Kind regards,
Carringtons

Rated 5 out of 5 stars

CAITLIN …

I had problems with my tv signal which has now been rectified. I would like to say a big thank you to Caitlin who was very efficient & got my problem sorted the next day. She is a credit to your company & very professional. Nothing was too much trouble for her. Very polite & happy to help. Thank you.

September 7, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Hi Karen,

Thank you for your wonderful comments, following your recent experience with Caitlin. We're so pleased to hear that all was sorted with your satellite signal!

Kind regards,
Carringtons

Rated 5 out of 5 stars

Highly responsive and friendly

Highly responsive and friendly. Never had an issue getting answers to queries.

September 2, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Hi Olivia,

Thank you for taking the time to share your feedback with us!

Kind regards,
Carringtons

Rated 5 out of 5 stars

Always superb

Carringtons have been managing our estate for almost a decade and we couldn't be happier. I have had dealings with many members of staff over the years and have always been impressed with their professionalism and dedication to resolving issues efficiently. Unfortunately, there are many 'bad apple' managing agents around so it was refreshing to find a trustworthy one in Carringtons - thank you!!

August 31, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Hi Steve,

Thank you for your kind review. We work hard to meet expectations like yours, and we’re happy to hear we've been hitting the mark for you for all these years.

Kind regards,
Carringtons

Rated 5 out of 5 stars

Clear and precise action taken

Polite efficient service, Lorren managed the issue professionally and took ownership

August 22, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Mr Fry,

Thank you for taking the time to share details of your experience with us. We will ensure that Lorren is made aware of your kind feedback.

Kind regards,
Carringtons

Rated 5 out of 5 stars

Carringtons really get things done

Carringtons really get things done. It's always easy to deal with them and it's nice to know they are there to help. Carringtons And Aztec are the perfect partnership to manage our estate!

August 18, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Kevin,

Thank you for your lovely feedback!

Kind regards,
Carringtons

Rated 5 out of 5 stars

Caitlin Stevens was amazing..

Caitlin Stevens was amazing... I emailed regarding transfer of my fathers property into my nephews name before leaving the country and Caitlin went above and beyond to help it get done quickly and efficiently... what a great rep; friendly and helpful! It was a pleasure to deal with her and Carringtons should be proud of this employee

August 11, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Herbert,

Thank you for sharing details of your recent experience with us - we will ensure that Caitlin is made aware of your kind feedback!

Kind regards,
Carringtons

Rated 5 out of 5 stars

5 *****

I have no hesitation in giving Carringtons a 5* rating, they offer a very professional, efficient service with excellent communication and attention to detail, emails are answered promptly, detailed quotes for repairs etc to problems arising are dealt with quickly and the cleaning and gardening services are very good, Job well done Caitlin and Tony.

August 11, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Ms Scanlan,

Thank you for your very kind and detailed feedback about our services and team members, Caitlin and Tony!

Kind regards,
Carringtons

Rated 5 out of 5 stars

Someone who was helpful ......Thank you

I was trying to contact your company for a pre-sale pack to enable us to sell my brother's flat, in Dartford as Andrew died last year. Being his Executor, is an honour, but a very trying thing to do, especially as you get older and you are thankful for any help. Having sent a contact note, as the telephone number I had been given by our solicitor was continually busy. Eventually I found another telephone number, not very prominent on your website, where I was put through to Lorren who immediately addressed the issue, sending me the email so I could pay for the pack and then following up telling me the stages it went through and today confirmed that the pack has been sent to our solicitor. It make such a welcome change when someone helps you along the way. Thank you Lorren

August 11, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Joan,

Thank you for sharing details of your recent experience with Lorren - we're pleased to hear that she was able to assist you with your enquiry so quickly!

We're also sorry to hear that you had difficulties locating our contact number on our website. Whilst our contact number is widely available on Google and social media, we do appreciate your feedback. We have since shared your comments with our website developer, in the hope that improvements can be made for future visitors to our website.

We wish you the very best with your ongoing sale.

Kind regards,
Carringtons

Rated 5 out of 5 stars

They were very accommodating in…

They were very accommodating in expediting my home sale by providing requested enquiries promptly at my plead request.
Thank you for your help, assistance and efficiency

August 2, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Rose,

Thank you for your kind feedback. We wish you well with your upcoming move!

Kind regards,
Carringtons

Rated 5 out of 5 stars

First class experience!

I always experience a first class service from Carringtons. Whether it be a small local issue on our estate or a larger more complicated like selling my property they always respond quickly.
Staff members are helpful, respectful and pleasant to speak too.
I have always received a positive outcome in the eleven years of dealing with them.
Thank you Carringtons 😊

July 28, 2022
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Rebecca,

Thank you for your wonderful feedback - we will be very sad to see you go but wish you all the best with your move!

Kind regards,
Carringtons

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