Ordered a few items received email with tracking number for partial items not specifying which items were shipped. USPS supposedly delivered one package and I didn't get anything. been emailing for ab... See more
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I ordered a Boston Bruins checkbook cover. The quality is exceptional. Very well made. It arrived in a timely manner. I will certainly order from this site again.
What was a bad situation, Travis at Carrolls remedied. I received to NFL magnets from UPS or USPS, can't recall. They looked like they'd been removed, bent and thrown back in packaging. Not good. I co... See more
If I could vote no stars I would. Ordered a backpack couple weeks before school started it’s now couple weeks after school started still no bag, no response, nothing. Responded one time telling me the... See more
Company replied
Company details
Written by the company
Website: www.CarrollsCove.com Email: Info@CarrollsCove.com
Contact info
3812 Easton Nazareth HWY STE B 207, 18045, Easton, United States
- www.carrollscove.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 week
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Never received merchandise
Never received merchandise. No response to emails and phone number does not work. Waited 10 days, no response.
Dodger Nutcracker is Perfect…
I ordered the Dodger nutcracker and I’m very happy with it. It’s very well made and has the authenticity stamps on the bottom that make it a collectible. Shipping did not take long and I always had quick replies to any questions. I would order from Carrolls Sports Cove again. Reasonable prices also.
They were very attentive to all my…
They were very attentive to all my questions and helped me keep track of the delivery too. Prompt responses and kind people. This is how customer service used to be like.
Thank you,
Julie Schueler
Did not get product or correspondence-they got $$$
Placed an order for a birthday present on 10/17, a week before their birthday, Company got their money on the 21st. To date I have not received any correspondence from this company. The say they don't do business on the phone. I smell a rat. No product, not shipped, No contact , but they got the money? Nope nope and nope. Do not shop here!!!!
Added a few hours later: recipient got package today and let me know. Finally got a response from company telling me when it was shipped, they never updated their tracker apparently. Even Walmart lets you know when to expect a shipment. I stand by my original rating, companies that want to keep customers stay in touch.

Reply from Carrolls Sports Cove
Travis Carroll's store is Awesome 👍 and…
Travis Carroll's store is Awesome 👍 and has tons of cool products 😊 I ordered a couple of NFL mini Helmets and gotten them both pretty quick 👍 And I just now ordered a couple more Helmet's 😁... Thank you Travis 😊... I would highly recommend your store to anyone in a Heartbeat 💓... Sincerely, Anthony Howton...
49ers rivalrie helmet
Great experience with Carroll's Sports Cove, Great customer service, very happy with mt 49ers rivalrie helmet.
Great customer service
Great customer service! I was working with Travis who went above and beyond. Communication was excellent.
Love my Mini Sling!
I love the Detroit Tigers mini sling bag I purchased! There was a little hiccough with my order, but Travis provided excellent customer service and I received my bag as he promised! Thanks Travis!! Go Get 'Em Tigers!
Super nice people
Super nice people. I had questions regarding my order and they were addressed immediately and professionally. I will be ordering from them again. I highly recommend them.
GREAT Gift & Customer Service
I ordered a college logo pillow from the website, and it was WAY cuter in person than the photos, which is rare! Also, FedEx lost the package and couldn't locate it, and Carrolls Sports Cove was VERY responsive in helping me deal with that. Thank you for a GREAT gift and a pleasant experience!
Wrong team pillow case sent
I ordered Detroit Tiger Bedding (bed in a bag) for my grandson for his birthday. He received it on time however the pillow cases included were for the San Francisco Giants. You can only email this company. It took two emails for them to respond and then they asked for a picture which I sent. I have emailed them 3 times since then and have had no reply

Reply from Carrolls Sports Cove
Hold=up your end of the deal.
Hello. I received only half of a 2item order. It came with no paperwork, and the bill was paid in full. As I see it, you owe me one puck to complete the order. Or I deserve a refund. Lets get this done. This should not be that difficult. Dave Y.

Reply from Carrolls Sports Cove
Don't believe the ship date on the item…
Don't believe the ship date on the item before you order! It said less than a week and it's been 3 weeks and still don't have it! And it doesn't give you a date even after you place the order....never again will they get my business
Great customer service and everything in between
Great customer service, great selection of helmets and really fast shipping. I will continue to only buy my helmets from Carrolls!! thank you guys so much!!!!!
Real happy with the emblem I purchased
Real happy with the emblem I purchased, delivered securely, and exactly what I needed for my car!
I ordered nfl mini helmet
I ordered nfl mini helmet. I got them in a timely manner and got exactly what I ordered, I will be using Carroll's Sports again. Great job people 👏
Travis and his crew are remarkable
Travis and his crew are remarkable! They went above expectations to quickly resolve and satisfy all my requests. Professional, polite, and persistent to please is a friend indeed! Thank you!
Good experience
It took a few days longer to receive my order than I expected, but that’s ok. Travis was good at communicating with me via email for initial updates on the status of my order. My order looks exactly the way I saw it online. I like it. Overall, I’m pleased with my first experience with this company.
DO NOT PURCHASE FROM THIS SELLER!!
DO NOT PURCHASE FROM THIS SELLER!!! Poor communication and when you request a return it will be work trying to get your money. This is a third party vendor, I suggest you go directly to the vendor selling the merchandise. Carroll Sport Cove has received the merchandise but it’s like pulling teeth to get them to process the refund!!!

Reply from Carrolls Sports Cove
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