Carrolls Sports Cove Reviews 

Selection was great and support was handled professionally. I received my product promptly.

My order seemed to be taking an unusual amount of time to process so I sent Travis an email to inquire. He responded w/i 48 hrs and a few days later, my shipment arrived! Have ordered before and always very satisfied w my items. This time, the customer service proved to be top notch. Thank you!

Merchandise is good quality. Prices are good. The pouch I ordered must have been lost by usps. But Travis did refund the money for it. I would have liked a phone number to call.

Excellent service. The advertised photo was just as expected. The company did an excellent job of responding to my communications and I received the item ordered just as expected. Pricing was fair and competitive with others. Highly recommended

The selection was great! I was notified of the transit of the shipping thru tracking. The quality of the puffy coat I ordered for my dog is awesome. I would definitely recommend this company to anyone!!!

Very upset. Ordered 3 weeks before Christmas as they said delivery before Christmas over other companies for exact same item. January 16, 2025 and NOTHING!!! 100.00 and NOTHING! No update but told 2 to 3 weeks longer a week before Christmas but last contact. Not happy at all! They should return your money. This is ridiculous. My poor grandson is broken spirited for wanting his Christmas gift! Sad.

Do not try this site all reviews are correct they are fake I ordered my son a birthday present and they said they accidentally had the wrong inventory sheet and it would be an extra month now I’m hoping to get more money back for my son’s birthday

I ordered an item from the Carrolls Sports Cove website on Dec 11, 2024. It was a going to be a Christmas gift. According to the website, the item I ordered was in stock and the transaction went through. When I tried to check the status of the delivery, the link to check shipping status did not work. I went to their website and called the customer service number shown on the website, a recorded message informed me that they do not take phone calls, but to send an email. I sent out at least 4 emails, and received nothing in the way of a reply. Then, on Dec 21 (ten days later and 4 days before Christmas), i finally received an email telling me that the item is temporarily out of stock, and should be available in 3-4 weeks. I told them I was not interested in doing business with them and to cancel my order.

DO NOT USE THESE GUYS.

Item didn’t come yet. Will be here Monday but took 2 days to “ship “ after I emailed asking when it will ship. Then they printed the label so it looks shipped but it wasn’t dropped off for another day. I would stick to a big business such as mlb shop next time . They need to improve shipping.

I ordered 2 Badgers chairs for my son. Still have heard nothing from the store on 523 Green Lane Road in Pen Argyl, Pa 18072. They won't take my emails either, which means I can't cancel the order. I can't talk to customer service. It has now been 3 weeks and no chairs. Who is running this place? If you can't keep up with orders stop selling stuff. I ordered from Farm&Fleet and received the order the next day. Apparently they only care about local customers, maybe. Don't waste your money with Carrols Cove

I bought an EAGLES Blow up Santa, it Arrived to me very quickly. There was a small tear in it, I sent a note and within three hours Igot a response back that they were going to replace it and get one in the mail to me tomorrow and I did not have to ship The defective one back. Customer service was simply amazing and I’m very happy!

I had ordered 2 different styles Buffalo Bills beach towels ..I paid around $49 the one beach towel was on sale for $19.95 the other I think was full cost $24 the rest was shipping and handling. I received the beach towel that was $19.95 but never received the other so the ripped me off. I tried contacting them by email several times and got no response back.they list a phone number but no one answers. Their site states they do everything by email and will respond within 24 hr..lmao..liars. BEWARE OF THIS COMPANY. THEYWILL RIP YOU OFF!!! If you read this then I had stated I received the beach towel that was on sale but not the other one. So if you have a problem clarifying my address then how come I received the one that was on sale.

Ordered item beginning of September. I've inquired by email several times, was told weeks ago they were "checking" for me. Two months later no item, no response even to refund request. I'd avoid this seller.

I will be back. ❤️❤️❤️

They are really fast in responding to any questions you might have. I’ve ordered a couple of times from them already and they’ve been great! My goal is to collect every college football speed mini helmet and Travis is helping my collection grow a few helmets at a time! Carrolls Sports Cove is great!

After reaching out via email, Travis got back to me immediately and sent my items out to be shipped on the same day.

It was a wonderful customer service experience and I will be using them again for future purposes.

After 6 weeks my order has yet to ship and after contacting them I get no reply after 3 days. Not at all reliable.

Travis in customer service answered my email inquiry very fast, helped me see what was in stock, and got out my six products very fast. Good products. I have since made two additional purchases. Zero complaints. Good products, good service

This was our first time using Carrolls Sports Cove. They kept us informed about our order and sent the product as soon as it was available. Will definitely purchase from Carrolls again.

Ordered a license plate frame in early March for a BD present. A week later it arrived at my local post office from their plant 100 miles away. Was put on USPS truck for delivery. Was never delivered. Was returned to manufacturer. Numerous emails later I still had no answer. No phone number to call. Went to USPS. Spent an hour there to find out this company failed to put an address on the package. More emails. More days waiting. It’s two weeks now and still waiting for a frame to travel 100 miles and the BD has come and gone. They first tried to blame me and say I refused the shipment. Then after numerous emails they blamed the direct shipper and said not their fault. All this by email. Highly recommend you look elsewhere to purchase your items. They are the epitome of customer no service.