Carrolls Sports Cove Reviews 

Ordered a few days before Christmas, so I figured it would take some time. They sent me an e-mail saying my item was shipped on 1/8/24. No shipping or tracking info in the e-mail, even though they say they will put it in there. It's 2/1/24, still no package. I have e-mailed multiple times; no response. I wish I had read the reviews before using this company. Impossible to get ahold of, and UPS cannot help because I don't have tracking info. it looks like I, like several others before me, am screwed out of my hard earned money by another BS company.

My first experience with Carroll's Sports Cove was good. They rushed a canopy for me in mid-November. Unfortunately, UPS lost my package.

By the time UPS confirmed they had lost the package, it was mid-December. At that point, UPS simply needed the sender to file a claim for me to receive my money back.

I contacted Carroll's Sports Cove via email with no response. As it was peak Christmas shopping season, I waited a few weeks. I've emailed multiple times since Christmas with no response from Carroll's Sports Cove. Of course, you cannot call because you get a message that tells you to email them, but they are not responsive.

Do not shop on this website. Once they have your money, it's all over.

I have seen the bad reviews and thought that they weren’t true so then I decided to order something to try it out for my self. I ordered an Oregon ducks mini helmet from Carrolls sports cove and these helmets are very hard to find available on other websites. On the website it said that the helmet was available and my I got the email that my order went through. After about a week of waiting, I checked the order status since my package was taking a while and it said that the order was cancelled because the item was out of stock. So overall I would not recommend ordering from Carrolls sports cove and just stick to Amazon because they Ship faster and don’t sell items that are out of stock

Ordered the Detroit Lions BBQ set. Good quality set. Looks great! Definitely would order from this store again. I had a little bit of concern about my order because I didn't receive a tracking number when I got my receipt. But as soon as I emailed Travis he responded back the same day with the number. He said it was shipped through the Post Office, but mine was shipped FedEx. So just check your # at different sights.

I received the raiders tollgate thing and they're going to love it I bought it for Christmas cuz Carol's is great You message him they get back with you they work with you Great company to work with

Excellent customer service and Top of the line Quality products!! Highly recommended!!!

I ordered my item and received it in just a few days. Very happy with purchase.

Googled a specific item and Carroll's was one of the first places to pop up available, in stock and ready to ship. As a bonus, the item was listed on sale. I purchased the item and checked it off my to find list. 24 hours later I received a notice of order cancellation because the item was out of stock. They need to upgrade their systems to provide real-time availability to their customers and their warehouses. This is why people shop Amazon and big box, because the smaller shops who say they desperately want to compete, don't do the things necessary to win customers.

I ordered a retro helmet, and it took some time to receive it but, Travis was very nice and stayed in touch with me about my order, and when Travis told me it would be in stock, it was and then I received it in a couple of days following it being in stock. I will be ordering my helmets from Travis from now on. Great Company and Experience!!!!

I was a little concerned at first because I hadn’t heard anything from the seller about whether or not the purchased item had been sent out yet. Travis, at the company, relieved my worry and was very communicative going forward. The purse arrived in time to give as a birthday gift for the intended. It’s a beautiful field purse for the football games she plans to attend. I’m very happy with the quality and I know she will be too.

Ordered a MInnesota Wild mini hockey helmet and received a plain white (no Wild decals) helmet that’s not NHL licensed (as stated in their product description) and to top it off the plastic case it’s housed in has a piece of the dome broken and missing (not even in the shipping box) and the box arrived in pristine condition so that clearly states the wrong helmet with its damaged cover/dome was knowingly shipped by Carrols Spirts Cove. I called the provided phone number to try to get this matter resolved and I too heard the prerecorded message stating they were not taking phone calls and to contact them via email, I reached out via email and am still awaiting their response (which after seeing their reviews I know that isn’t coming). I would strongly encourage anyone reading this review to heed my warning and not do business with this company, there are plenty of reputable companies out there, but unfortunately this Is Not one of them…
Buyer Beware!
PS- if I could give them a zero in my rating of them I would… One is something and these clowns are nothing.

Great experience! I was on a time crunch and needed an item that was a manufacturer-direct item. I went to several sites online that sold the same item. I reached out to many with no response, or just a one line response saying, sorry, they can’t help with shipping because it’s coming from the manufacturer. Travis at Carrolls Sports Cove was the only one who actually took an active interest in helping me. He worked with me and the manufacturer to coordinate the fastest shipping option. He kept in touch daily to ensure things went smoothly. I received the item before my needed deadline. Great service, thank you!

I ordered the steelers throwback yellow helmet along with the panthers blue helmet last week. I received emails telling me the status of my order, and I received my order today. Both helmets arrived (from different locations), but at no point did I NOT have a tracking number or lack of communication from this company. I can't speak for all the negative reviews, but I do know my items arrived in less than a week after I ordered them. VERY SATISFIED!

this is my second trying to reach out to Carrolls i have yet to receive any response i ordered a giant inflatable santa as a gift on 9-28-23 all that i see is a fed-ex number which i looked up and it is not valid so i guess im out 147.00 never again will i order to be scammed .....

Ordered 3 Pittsburgh Penguins mini helmets, very competitively priced as I searched several different sites. Great communication updates and quick shipping. Recommend highly

bought an item, it was not the item shown. I sent an email before it was shipped, telling them to make sure its the correct item, and if not to cancel the order and refund my money. they still sent the wrong item. had I seen these reviews prior. I would have never placed this order. absolutely worthless company..

I want to thank Travis for replying to my email and then getting my products out to me. I would order again from these guys! Be patient and not surly.

I ordered a UGA inflatable in late April and shortly after ordering learned that the item was out of stock and that it would be shipped as soon as it came back in stock. About every month I would reach out to Carroll’s to ask for an update. They would respond quickly with an update usually in a few hours. That goes a long way in my book! The item was delivered this week! Thank you for the quick response each and every very time.

After reading several reviews, I decided to give it a chance. The product is perfect (gift for a 8 year old), the price was amazing, and I received my shipment even before I received the shipping/tracking information. I will definitely be ordering again.

Quick replies and great customer service. Excellent prices on Schutt mini helmet supplies.