Ordered a few items received email with tracking number for partial items not specifying which items were shipped. USPS supposedly delivered one package and I didn't get anything. been emailing for ab... See more
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I ordered a Boston Bruins checkbook cover. The quality is exceptional. Very well made. It arrived in a timely manner. I will certainly order from this site again.
What was a bad situation, Travis at Carrolls remedied. I received to NFL magnets from UPS or USPS, can't recall. They looked like they'd been removed, bent and thrown back in packaging. Not good. I co... See more
If I could vote no stars I would. Ordered a backpack couple weeks before school started it’s now couple weeks after school started still no bag, no response, nothing. Responded one time telling me the... See more
Company replied
Company details
Written by the company
Website: www.CarrollsCove.com Email: Info@CarrollsCove.com
Contact info
3812 Easton Nazareth HWY STE B 207, 18045, Easton, United States
- www.carrollscove.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 week
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Been a month and a half and nothing
I placed my order on April 27th for a license plate cover. It said item was in stock and should ship out in 1-2 business days. Today is June 9th and I still haven’t received it. I have emailed them twice and haven’t ever gotten a response. I hope I get my order some day but I will never ever order from them again and you shouldn’t either.
These guys are a joke
These guys are a joke. I ordered something and had questions. Nobody works there to pick up sales phone only email. I tried to cancelled and they would not respond until AFTER shipment.
Avoid, avoid, avoid.
Michael

Reply from Carrolls Sports Cove
Very pleased with the service and…
Very pleased with the service and communication between us and Carroll Sports. I had ordered this golf bag from another sports store. After more than 10 months I had not received my product.
While getting no information and no return calls the owner canceled my order. Poor company.
Thanks Caroll for your service.
I’ve had a good experience!!
I’ve had a good experience!!! Due to the Holidays and Covid shipping for my item was delayed but I did get an email response with my inquiry and my item was received. Great quality merchandise, and I’m very happy with my order!!
Thank you for your communication and quality merchandise!!
Delayed order that was ripped off for faster shipping
I paid for expedited shipping on the 18th of October and did not receive a confirmation email or anything. I messaged them via their website because they have no phone customer service and they state that on their phone message. After looking at their outdated Yahoo! Website that they run it says many of the products they do not carry in stock but instead order direct from the manufacturer. This company primarily drop ships products and does not carry inventory which is why you will be waiting way longer. They are not a true fulfillment company and instead just dropship products. I will never order from them again and informed them of this.
Only giving one star since can’t give…
Only giving one star since can’t give 0. Ordered an Iowa Herky inflatable and they sent me Iowa State. Asked for a shipping label and RMcode per website and going on 3 weeks and several emails and they won’t send. They don’t answer phone or emails. DO NOY BUY from these people.
Carroll’s Sports Cove violations
Carroll’s Sports Cove advertises and offers authentic Super Bowl NFL footballs for sale on their website. I ordered a Super Bowl LII ball. What was delivered was a standard Wilson NFL ball, not the Super Bowl ball! I reached out to them via email, the response was send us a picture, I sent pictures. A Travis responded, we’ll get back to you. Never happened! This is a violation of the Federal “Bait and Switch” law and breach of contract. They’re also in violation of “Fradulent Interstate Transactions”, defrauding and deceiving purchasers. The Pennsylvania Attorney General needs to shut them down!

Reply from Carrolls Sports Cove
This place is terrible
This place is terrible, after many weeks still no item. They never have any answers for what is happening with ur order. Goodluck with this place, I had absolutely no luck with them period
Never again!
Second time I have placed an order with this company, only to have the item canceled and refunded because it is "out of stock". Both times it said it was "in stock" when I ordered. I ordered the same item at least one year ago and had the same experience. Why in the world would you list that you have it, and also offer me a discount telling me it is on sale, when you never had it in stock in the first place?!!! Never again, I'm just thankful I at least got my money refunded but I would much rather have had the item. I just looked online as I was writing this review and they are CURRENTLY advertising this item for sale right now!!! Unbelievable!
Ordered New Orleans comforter set got…
Ordered New Orleans comforter set got it and it is made of cheap material thin the cheapest material ever seen in a comforter set. Do not order nothing from this site.
My Husband wanted the entire Riddel…
My Husband wanted the entire Riddel Eclipse Mini Heltmet collection and Carrolls Sports Cove had the best pricing anywhere. I placed my order and noticed a couple days later that the order was placed on hold. I emailed Travis at Carrols and he explained that the items would ship directly from the manufacturer. He responded very quickly and within a couple days I received notification that my items were on their way! I was very pleased with the response time and customer service I received from Carrolls Sports Cove and I will be ordering the remaining helmets and all my other collectible needs from Carrolls!!! Thank you again for exceeding my expectations.
Lisa C. - Michigan
Why take orders you don’t intend to fulfill?
I tried to buy a product from them months ago that I found on a Google Shopping page. I am aware that products come in from a Merchant Center feed, and will only show if you list them as being in stock.
After weeks, I was refunded my order price and told it was no longer in stock. I searched other places for the item, even reaching out to the manufacturer to see if I could purchase the item, but I was only available in bulk sizes.
Months later, I found the item again on Carroll’s, listed as being in stock, so I ordered. Shortly after ordering, it was listed as back ordered. That back order date ended two weeks ago, and I placed my order over a month ago. No emails from Carroll’s, they still have my money and I have no idea if I’ll ever see this item. I don’t doubt I’ll get a refund, but why not fulfill these items? If I can buy bulk orders from the manufacturer, why hasn’t Carroll’s done this in the last month?
I’ll give it another week and then dispute the charge through my bank. I also plan to report them to Merchant Center as Google wants to make sure there is a good user experience on their Shopping platform.
HORRIBLE
HORRIBLE. Avoid at all costs. I ordered a pet Jersey on June 4 2020. It is now July 17 2020 and I BARELY received email stating the item has shipped. Website states it ships in 1 -2 days. What lies. I have a Doberman pup. Once this jersey arrives its not even going to fit her anymore.
I ordered my son a golf bag
I ordered my son a golf bag, due to all the great reviews that I read! That was a huge mistake on my part! I ordered in March for my sons birthday on the 26th. I gave myself a few weeks and today is April 13th and still nothing!
I placed the order and a week passed and I heard nothing. so I did reacher on contact info and e mail them. We went back and forth on my order. Today I got notice that the bag I had paid for back in March, is out of stock! To say I'm angry is an understatement and I will not ever deal with this company! If I could give a negative rating I would!! I have placed countless orders since that order with Carroll and have had no problems!! I have received every order I have placed with Amazon...Carroll nothing!!
Ana Ferreira
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