Ordered a few items received email with tracking number for partial items not specifying which items were shipped. USPS supposedly delivered one package and I didn't get anything. been emailing for ab... See more
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I ordered a Boston Bruins checkbook cover. The quality is exceptional. Very well made. It arrived in a timely manner. I will certainly order from this site again.
What was a bad situation, Travis at Carrolls remedied. I received to NFL magnets from UPS or USPS, can't recall. They looked like they'd been removed, bent and thrown back in packaging. Not good. I co... See more
If I could vote no stars I would. Ordered a backpack couple weeks before school started it’s now couple weeks after school started still no bag, no response, nothing. Responded one time telling me the... See more
Company replied
Company details
Written by the company
Website: www.CarrollsCove.com Email: Info@CarrollsCove.com
Contact info
3812 Easton Nazareth HWY STE B 207, 18045, Easton, United States
- www.carrollscove.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 week
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oredered Cleveland Indians golf club…
oredered Cleveland Indians golf club head covers I received Cleveland Guardians head covers. Emailed Travis, took pics of what was received and returned as requested since the, silence. Sent several emails, phone calls both go unanswered and to date no credit issued. Original purchase March 2023. So I am out about $80.00
No communication…don’t shop
I placed an order on 6-11-23 for something that their website says was Instock
After a week or so there was still no notice of shipping or a tracking number
So I sent an email and they responded that it was shipping from manufacturer and they were working on getting a tracking number
It now been 12 days and at least 4 more emails with no response
Called today and got recorded message saying they were only doing emails
So frustrating not even sure if they are a legitimate company
Definitely don’t recommend them
……..NICE TRY CAROLSCOVE but I have saved ALL emails pertaining to this order

Reply from Carrolls Sports Cove
Ordered on 5-26-23 and today is…
Ordered on 5-26-23 and today is 6-19-23. My order is being processed?? Says on their site that most things ship within one business day. Must be one long day. Order with scorehere.com and get what you ordered within a few days. Every. Single. Time.
Perfect!
I purchased an Orioles jersey hobo bag locally about 10 years ago. I loved that bag and it shows, lol. It's been hanging on by a thread or two. I was so excited to find my bag at Carroll's but was a little skeptical after reading some of the reviews. I ordered it anyway on 5/11/2023 and it arrived on 5/24, an EXACT match! I'll be shopping again!
I bought a clear staduim Braves bag.
I bought a clear staduim Braves bag for my mom. I was never sent a tracking number, but it arrived today. The plastic bag looks fine, but it looks like a sticker (small) was just slapped on the front of the bag. It wasn't even a clear background as it appeared on the site. I could have done that. I wouldn't have spent $30ish if I had known the image was just a small sticker. It looked better on the site. I'll just pay mlb prices for her future Braves gifts
After the KC Chiefs won the Superbowl
After the KC Chiefs won the Superbowl, I had to fulfill a promise to my wife to buy her an NFL Chiefs Victory Golf Bag. I saw that Carroll's offered such a golf bag and placed the order on 2/15/23. After a week went by without getting any indication when the order would be fulfilled, I emailed Carroll's inquiring about the order. I received a quick response the order had to be shipped from the supplier. On 2/28/23 I was given an update on my order status with a tracking number. On March 1st, UPS delivered my wife's golf bag to our front door. I was somewhat skeptical at first how long it would take, but 2 weeks was pretty quick in getting my order given that the demand for Chief's merchandise increased with the SuperBowl win. I am completely satisfied with the experience of ordering and receiving the product I ordered. It worked out well, and the pricing was $75 less than ordering from the NFL merchandise store.
Awful i placed 2 orders in 2 days and…
Awful i placed 2 orders in 2 days and both were refunded because item not in stock. Don't list it if you can't fulfill and order for it. Lousy place to shop
No communication. Not receiving purchase
No idea if I'm even getting the item I ordered. It's closing on 3 weeks since I ordered a birthday gift for my dad and I've gotten nothing outside of the confirmation email. No tracking number. Their "contact us" link doesn't work.
Going to file a reverse on my card if I don't get a response here.
Very fast shipping and I’m my opinion I…
Very fast shipping and I’m my opinion I would order from them again. Thank you!
The order I received was incorrect and…
The order I received was incorrect and I immediately e-mailed the company. They quickly responded with instructions to return it Absolutely hassle-free and I received the correct order within days. Very satisfied.
I was worried about the comforter…
I was worried about the comforter arriving on time for my grandsons birthday. They checked and doubled checked trying to make it happen and it did... Thank you. He loves it 😊
I had the best experience with this…
I had the best experience with this company! We waited for the last minute to order senior football gifts and stumbled across the mini helmets we were looking for. Travis kept me updated on the orders and emailed tracking information. The helmets are exactly what we were looking for and can't wait to present them. Thank you again for all of your help!
DO NOT BUY FROM THIS COMPANY!
DO NOT BUY FROM THIS COMPANY!! They could not ship my item so I asked them to credit my account. Instead of getting a credit they charged me again. Now I had 2 charges, they did not issue my refund. I had to go to the bank and dispute the charge. The company did not even answer my email when I informed them that they had charged me twice.
2 months and nothing not delivered
Order a team flag for my sons’ car fir his first year of college almost 2 months and nothing. We still don’t have our order or any information about it. I patiently waited until it was a week over the delivery date before I contact them to ask about my order. They claimed the manufacture has not shipped it out year because of back-order. I said okay patiently waiting for a couple more weeks, still nothing so I contacted them again. They told me them same thing so I said to myself I’ve waiting long enough, might as well wait after all this time. Sure enough a few weeks later, nothing. They could have at least give me an update but nothing. Not even one communication. Only time they response was when I contacted them regarding my item I ordered almost 2 months ago. Never in my life I had such a bad experience with anything online. I would not recommend this business. Save yourself the headache. After having this experience I Googled about the company and sure enough they have the same complaints for many years with many customers. I should have done my research about the company before I placed my order.

Reply from Carrolls Sports Cove
HORRIBLE
HORRIBLE! I ordered on Oct 25th and the order has yet to arrive. Wish I read the reviews first. Invalid FEDEX tracking number given. Do not believe these bogus 5-star reviews. Company seems to only respond to these complaints but not the actual emails sent by their customers

Reply from Carrolls Sports Cove
Poor communication.
*(No shipping or tracking info. Will not respond to email requests for order status. AVOID this seller.

Reply from Carrolls Sports Cove
I was just wondering if I’m gonna get a…
I was just wondering if I’m gonna get a email about my shipping & when the expected date is gonna be???
I ordered a “Heavy Duty Aluminum”…
I ordered a “Heavy Duty Aluminum” football helmet. Thinking it was like a license plate thick and thought it was big enough to see from a distance. I received it and it is actually about a 3” sticker made of aluminum foil. I paid $20. I have called, which you can’t talk to anyone because they only communicate thru email. I have emailed, at no response. I have filled out forms to get some kind of number so I can return it. I just wish I read their reviews before I ordered from this place.
Ideal Service according to what I was…
Ideal Service according to what I was looking for.
Great customer service
I ordered a college license plate. It was delivered cracked. I emailed Carrolls Sports Cove. They immediately replied, asking if I could send a picture. I did, then an immediate reply saying they would send me a new plate. Two days later, the new license plate arrived! Very happy with the immediate attention and prompt action to rectify the problem.
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