I bought a car in 2016, first six months were fine then losing coolant, cracked head gasket, leaking oil, changed the battery, spark plugs tice in three years. I wouldn't use this company again.
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As a self-described lazy person, this online service is a dream. Carspring kept me informed throughout and whilst getting all the information together was a lengthy process, everything else flew by an... See more
Company replied
Just had a really positive experience buying a car from Carspring using cash. The original car we chose wasn't available but Carspring found an identical vehicle in the same colour for the same p... See more
Company replied
Absolutely Fabulous :0 I would like to thank Carspring for keeping their word, by doing exactly what they say in their advert. I have been let down by other companies advertising the same service... See more
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Company details
Information provided by various external sources
When it comes to used cars, it’s time to reset your expectations. We’re Carspring, Europe’s fastest-growing online used car dealership. And, we do things differently. We like to keep things simple. With us, there’s no more hassle. No more fuss. And, no more dodgy dealers desperate for their commission. Stay at home and buy your car with your feet up and the TV on. Browse our online catalogue, find the model you’re after and choose whether you want to pay monthly or all at once. All at the tap of a button. Then, we’ll put your car through our preparation process. A ridiculously methodical process that leaves nothing to chance. Only once we’re happy will we drop your new car directly at your door. Wherever you live in the UK. Plus, as soon as we’ve delivered your car, we provide you with the protection you need to keep your mind at ease. Your 14-day money-back guarantee means you can be sure it’s the perfect match.
Contact info
17 Hanover Square, W1S 1BN, London
- +44 20 3808 8294
- support@carspring.co.uk
- www.carspring.co.uk
3.7
Average
188 reviews
No recent history of asking for reviews
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Reply from Carspring
Evodie, thank you for your review. We hope you love your new car!
Best,
The Carspring Team
Fantastic
Was very happy with the service I received and the car is fantastic to drive couldn't of asked for a better service and I would recommend them to anyone, thankyou so much Carspring
December 3, 2015
Unprompted review
Reply from Carspring
Emma, thank you very much for your review. We are so glad you enjoyed our service! We hope you enjoy your new car.
Best,
The Carspring Team
could not have got a better company
Carspring is a top company if you want a car don't go anywhere else carspring are fast really helpful and honest
November 30, 2015
Unprompted review
Reply from Carspring
Anthony, thanks a lot for your review. We hope you love your new car!
Best,
The Carspring Team
Car spring make purchasing a car very easy
Car spring was able to find the car of my desire, ensuring I was able to get finance for it. The car was delivered to me in top working condition. I would recommend them for all your car needs
November 12, 2015
Unprompted review
Reply from Carspring
Megan, thank you for your kind review. We hope you enjoy your new car!
Best,
The Carspring Team
BMW 318i Financed by Zuto
Fantastic customer service every step of the process. Vehicle delivered as described by CarSpring (with a full tank of petrol😊) Will surely go back in the future if I need a quality used car. Thank you ever so much.
November 11, 2015
Unprompted review
Reply from Carspring
Francis, you are very welcome. Thank you for your review. That full tank will ensure you can enjoy your car as soon as it arrives!
Best,
The Carspring Team
Best service ever
Excellent way to buy a car. Very professional and friendly advisors. I will recommend carspring to my friends and family.
November 9, 2015
Unprompted review
Reply from Carspring
Dominik, thank you for your kind review. We hope you enjoy your new car!
Best,
The Carspring Team
Simply great!
I couldn't be happier. Carspring made my car buying experience easy and pleasant. They were with me every step of the way. The car was serviced to the high standard. And was exactly what I expected.
It only took a week from me paying the deposit to car being delivered to my door.
Smooth and efficient. Great guys.
I would highly recommend it to everyone.
November 3, 2015
Unprompted review
Reply from Carspring
Karina, thank you for your review. We are very glad that you had such a great buying experience! Hope you enjoy your new car.
Best,
The Carspring Team
Execellent customer service
I received my new car last friday...Loved the car and also carspring customer service is great that calledd me straight after i got the car.Everything run smoothly from the first day i requested the car.Thanks again Cardpring.
November 3, 2015
Unprompted review
Reply from Carspring
Epa, your very welcome! Thank you for your kind words.
Best,
The Carspring Team
Very good service at CarSpring
CarSpring from beginning to end, were helpful, professional and everything ran very smoothly, thank you for making the experience an easy and stress free one. Plus I love my new car 😊
November 2, 2015
Unprompted review
Reply from Carspring
Tanya, thank you for your review. It is great to hear that you had such a great buying experience and love your new car. We wouldn't want anything less!
Best,
The Carspring Team
Review for carspring
I am very happy with the service,fast professional and amazing support all the way through.I got my car in three days.Paola
October 28, 2015
Unprompted review
Reply from Carspring
Paola, thank you for your kind words. We are glad you enjoyed the experience!
Best,
The Carspring Team
Amazing cars and amazing service!
At first I was very sceptical, but I'm amazed at the ease of my purchase and how smoothly the whole deal was dealt with. I ordered my car on Monday and it arrived Friday evening which by any standards is quick service. I love my car and trust Carspring completely as they are honest and very professional. The 150pt check is really handy and the 14 day test drive policy is really good and gives you peace of mind. If you're looking for a good reliable car and want no hassle when buying then CarSpring is the one. Very thankful to them.
October 21, 2015
Unprompted review
Reply from Carspring
Abdul, thank you for your kind words. We are delighted that you enjoyed the Carspring buying experience. It was our pleasure helping you find your dream car!
Best,
The Carspring Team
Best way to sell your car!!
I was looking for a hassle free way to sell my car but still get a good price for it. I found Car Spring online and couldn't have asked for more. The whole process is hassle free from start to finish. Everyone from Car Spring that I encountered was friendly and professional.
I have recommended Car Spring to a number of my friends and family. I would certainly use them again in the future.
Thank you.
October 21, 2015
Unprompted review
Reply from Carspring
Simon, thank you very much for your review! It makes us very happy that you had such an enjoyable experience and that you have recommended us to your friends and family.
Best,
The Carspring Team
Awesome ....
I found carspring online, few months ago. They offered me, the best price and agreed to sell my car at that price.
Unfortunately, they couldn't complete the sale within 60 days. But they bought the car for the price agreed after valuation, straight away. That price was way above the market value.
I am very very happy, the way they dealt with me.
Excellent communication and transparancy...
Very professional approach and hustle free.
I recommend carspring team to everyoneI know, who wanted to sell the car, not in rush.
I was mainly dealing with Mr. Doug and team and they are excellent and very professional.
October 17, 2015
Unprompted review
Reply from Carspring
Mr. Vincent, thank you for your kind words. It makes us very happy that you had such an enjoyable experience selling your car. The way it should always be!
Best,
The Carspring Team
They do what they say
Quick and simple way of selling your car for a good price
October 16, 2015
Unprompted review
Reply from Carspring
Lucas, thank you for your review. That is exactly as it should be :)
Best,
The Carspring Team
Brilliant
My experienced with Car Spring was excellent, from customers sales to delivery was top notch.
I have know doubt in mind to refer my fellow work colleagues and mate.
Thank you guys for quality service.
October 16, 2015
Unprompted review
Reply from Carspring
Raymond, you are very welcome! Thank you for choosing Carspring, we are more than happy to be of service in the future.
Best,
The Carspring Team
Fantastic service
The process of buying through car spring is really quick and stress free, the team are fantastic and any questions were answered almost instantly. Would definitely recommend buying through car spring to anybody looking for a new car.
October 14, 2015
Unprompted review
Reply from Carspring
Daniel, thank you for your kind words. We are delighted that you had a great experience. It was our pleasure helping you find your dream car.
Best,
The Carspring Team
Great service
Carspring made everything quick and easy purchasing my car. Very helpful and professional.
October 2, 2015
Unprompted review
Reply from Carspring
Joe, we are delighted that you were happy with the Carspring service. It was a pleasure helping you find a seller for your car!
Best,
The Carspring Team
communications
I thought all the staff were lovely but communication between myself and the staff was poor. Intact they thought my car was taken off the market because they apparently couldn't get hold of me.
October 1, 2015
Unprompted review
Reply from Carspring
Lesley, we really appreciate the feedback you have given us. We are sorry to hear that your experience wasn’t as expected. Although we tried to make every effort to contact you, we understand this wasn't sufficient. Rest assured we have improved our communication process since.
Best,
The Carspring Team
Super Carspring
Thank you so much for the professional service I recieved when disposing of my car. I cant fault the seamless process. Most highly recommended.
October 1, 2015
Unprompted review
Reply from Carspring
Michael, thank you for your kind words. It was a pleasure helping you find a seller for your car.
Best,
The Carspring Team
Easy, quick, hassel free experience
September 30, 2015
Unprompted review
Reply from Carspring
Lee, we couldn’t have said it better ourselves! Thank you for choosing Carspring.
Best,
The Carspring Team
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