The moment I made the call the gent at the company (Carters) was extremely helpful with his knowledge..experience & demonstrated that nothing was too much trouble. He listened carefully to my request... See more
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About Carters Domestic Appliances
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OVER 35 YEARS IN BUSINESS-7 STORES IN SUSSEX...We are a Sussex based family business now trading successfully for over 30 years (since 1987) offering Domestic Appliances with top class customer service at competitive prices. We offer a wide choice of washing machines, dishwashers, refrigerators and ovens both freestanding and built in from well known manufacturers always in stock. Why not visit one of our stores whether on the Sussex coast in Brighton, Southwick or Worthing or inland at Haywards Heath and Horsham and at our two stores in Storrington?
GREAT VALUE AND SERVICE...At Carters we are proud to offer great value to all of our customers. All top brands represented are offered at keen competitive prices and delivered promptly by our professional friendly installation crews. Although Carters is modern company making use of new technology we still believe in providing an unbeatable personal good old fashioned customer service.
GENUINE UK AUTHORISED RETAILER...We are authorised to stock every brand that we deal with, giving customers a complete piece of mind that they are buying a genuine product with a full UK warranty.
BUY FROM CARTERS WITH CONFIDENCE...We opened our first store in 1987 and have been a constant factor on the Sussex high street ever since. Our No.1 priority is to maintain our enviable reputation in offering the very best service to all our customers whether at the point of sale or in the years to come. We are aware that buying a washing machine, oven dishwasher and more is not an everyday experience as appliances are designed to last for many years. Be assured that our sales staff are well trained friendly and eager to offer customers constructive advice on the many products on sale. Our High Street stores are open from 8.30am to 5.30pm Monday to Saturday. Our Brighton store is also open on Sundays from 10.00am to 4.00pm. Your purchase will be installed professionally without issue and a smile by one of our delivery crews. Your agreed delivery slot can be enhanced by a call to your home on the day giving you an accurate estimate of when we will arrive. There is no need to spend all day at home waiting for your delivery. Our crews are very comfortable in ensuring products are correctly fitted and left in an operational condition.
NATIONAL INDUSTRY AWARD WINNERS... Carters have been selected as winners and finalists in many national awards over the years competing against top rated well known competitors throughout the UK recognising good service to the public. ERT and IER are bodies that are most respected in our field. Our staff are very happy that their efforts to offer 100% at all times have been recognised in such a prestigious manner.
Contact info
19-29 Preston Road, BN1 4QE, Brighton, United Kingdom
- 01273 628618
- sales@cartersdirect.co.uk
- www.cartersdirect.co.uk
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Great local company
Easy to order, reliable and they always keep you in the loop as to delivery.
I always get my white goods from Carters.
5 star experience
Very helpful, from minute one of talking to customer service, helping me understand my choice of product to delivering the product, I further recommended to a friend who bought similar product.
delivery on time and helpful guys
delivery on time and helpful guys, fitting was quick and set up system was good, thank you for such good service. New oven all ok
Exceptional Service
Exceptional Service. Carters replaced my dishwasher for me. After a friendly call I was told they had the exact one in stock and they would install it the next day. It arrived as promised with two friendly and efficient men, the old one was removed and the new one up and running before 10am!
I highly recommend this company.
The service was very good and helpful…
The service was very good and helpful as I needed to order an appliance but did not want it delivered for 2 months. it was delivered when arranged in a timely manor.
Great service as usual
We have bought a number of appliances from Carters, so we had no hesitation in buying our cooker extractor hood from them. Excellent product, excellent advice and service.
When we need electrical appliances we always visit Carters…
When we need electrical appliances we always go to Cartrers in Horsham as they give a good service and their prices are always competitive. Many thanks for your service.
Glyn et Shirley.
Ordered dishwasher on line Was…
Ordered dishwasher on line Was contacted by phone to arrange delivery and installation. Installed it in Christmas eve. Took away the old machine and all packaging.
Great machine. Even our 5 and 7 year olds can stack it. Husband says it's the best thing since sliced bread! Efficient, courteous, knowledgeable service.
Customer service v good
I phoned Carters at Worthing and to my delight was able to buy a new washing machine and get it delivered with in a few days fitted and working . what good service. JEAN
Great service
Great service, affable staff and quality products. Happy domestic department!
Great local company promt service…
Great local company promt service polite and friendly delivery
Great service great prices
I have been using carters for all my electrical items for many years, always very competitive and a marvellous service
Great!….Very good.
Staff very welcoming
Staff very welcoming, friendly, polite.
Good advice, pros and cons. Not rushed to make a quick decision.
I ALWAYS go to Carter's for my electrical purchases because the standard of service and standard of care I receive is second to none.
Great service and very happy with…
Great service and very happy with products and price
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