Ordered a week ago, paid extra for faster delivery. Items not arrived, no tracking numbers have been provided. No reply to my messages asking for tracking/updates Company now shown on site as ceas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Grate company and well set up very helpful and aswered all my questions about building a trike.
If your after quality genuine Sex Toys.... look no further! We ordered a Doxy Wand and couldn’t be more pleased with it. After receiving a Dodgy one from an eBay Seller, we was dubious again but we wa... See more
Company replied
I ordered over a week ago and paid extra for next day delivery. Nothing has arrived. I emailed several times and received 1 reply to say that because of demand they were running behind. I emailed a... See more
Company details
Information provided by various external sources
Carvaka Sex Toys UK. Choose from over 500 hand-picked sex toys & adult toys. Our range of adult toys & sex toys are available with free & next day UK delivery.
Contact info
Howard Centre, Paper Mill End, B44 8NH, Birmingham, United Kingdom
- 0121-356-6705
- support@carvaka.co.uk
- www.carvakasextoys.co.uk
3.3
Average
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are very efficient regarding their service
Due to unforeseen circumstances they were unable to supply the items I requested. But were quick to reimburse me. Thank you
September 14, 2019
Unprompted review
Just want I wanted
September 13, 2019
Unprompted review
SCAM
DO NOT USE THIS COMPANY THAY ARE A SCAM
TRY PHONE NUMBER THAY WILL NOT PICK IT UP
TRY ADDRESS COMES BACK AS (HOWARD ENGINEERING LTD)
September 13, 2019
Unprompted review
Reply from Carvaka
Hi Alan,
We are aware that your order is still not delivered to you and we did informed you that there is a delay in the scanning of all the orders dispatched on 9th Sept via Royal mail 48 tracked shipping service. We have contacted Royal mail and they have assured us that the orders will start scanning soon.
We are very sorry for the delay that is caused here but this is not of our making and we completely rely on Royal mail on this. We request you to please bear with us for some time and your order will be delivered soon. Please be assured that if the order is not delivered, you money will be refunded in full.
Regards
Carvaka Support
Bought a purchase from these guys then…
Bought a purchase from these guys then strangely my bank account was hacked and I lost £400
September 11, 2019
Unprompted review
Reply from Carvaka
Hi Darren,
We are sorry to know that you were hacked but this is completely inappropriate of you linking this with us. We are a legitimate company with strong values. We do not indulge in these things and ruin our reputation. We do not indulge ourselves in any kind of malpractices. You should better keep your bank account credentials safe and secure in order to avoid these instances.
Regards
Carvaka
Great service great products
September 8, 2019
Unprompted review
ordered 2 items one was excellent the…
ordered 2 items one was excellent the other was not the quality i expected however they were both a very good price and arrived quickly and for the price i cant complain too much about the quality
September 7, 2019
Unprompted review
Wrong product arrived sent a email and…
Wrong product arrived sent a email and nothing back
September 1, 2019
Unprompted review
Reply from Carvaka
Hi Claire
Our sincere apologies if you have received a wrong product.
We never received any correspondence from your side. You can contact us at 'support@carvaka.co.uk' and we will make sure to resolve the issue for you.
Regards
Carvaka Support
Good selection quick and discreet
August 20, 2019
Unprompted review
Excellent service and excellent prices!
Excellent service and excellent prices!
My order was prompt and descretely mailed and the product was of good quality
August 16, 2019
Unprompted review
I would rate Carvaka 5 stars as all…
I would rate Carvaka 5 stars as all products that I've bought are top quality and delivery is always quicker than expected, however the last time my order arrived by postman ive never felt so embarrassed as the packaging was not sealed properly and as the postman handed me my package all i could see was LOVETOY from the opened package, it hadn't come open in transit it was just not sealed correctly!!!!
Very disappointing!!!!!
August 12, 2019
Unprompted review
Reply from Carvaka
Hi Peter,
Thanks for your positive feedback. Glad to know that you loved the product.
Regards
Carvaka Support
Product
Great products, great value. Very discreet delivery. Recommended
August 5, 2019
Unprompted review
Reply from Carvaka
Hi Loraine,
Thanks for your positive feedback. Glad to know that you loved the product.
Regards
Carvaka Support
Very good tops
July 14, 2019
Unprompted review
Reply from Carvaka
Hi Robert,
Thanks for your positive feedback. Glad to know that you loved the product.
Regards
Carvaka Support
Reply from Carvaka
Hi Olivier,
Thanks for your positive feedback. Hope to see you buying with us again soon!
Regards
Carvaka Support
Great to deal with.
July 8, 2019
Unprompted review
Reply from Carvaka
Hi George,
Thanks for your positive feedback. Hope to see you buying with us again soon!
Regards
Carvaka Support
Fast processing and delivered in a few…
Fast processing and delivered in a few days. The product is top notch.
July 6, 2019
Unprompted review
Reply from Carvaka
Hi Peter,
Thanks for your positive feedback. Glad to know that you loved our product and services.
Regards
Carvaka Support
Brilliant product
Brilliant product - multiple orgasms every time!!! Squirt heaven!
July 2, 2019
Unprompted review
Reply from Carvaka
Hi Callum,
Thanks for your positive feedback.
Glad to know that you loved our product and services. Enjoy!!
Regards
Carvaka Support
Decent quality stuff
Decent quality stuff, very good customer support.
Replace a failed toy without an inquisition.
June 29, 2019
Unprompted review
Reply from Carvaka
Hi Aj,
Thanks for your positive feedback.
Glad to know that you loved our product and services. Enjoy!!
Regards
Carvaka Support
This company is quick quiet and totally…
This company is quick quiet and totally trustworthy and sells really good products.
June 27, 2019
Unprompted review
Reply from Carvaka
Hi Christine,
Thanks for your positive feedback.
Glad to know that you loved our product and services. Enjoy!!
Regards
Carvaka Support
Very happy with the service
Very happy with the service, delivery and quality of carvaka's products. Never had any issues would definitely recommend.
June 26, 2019
Unprompted review
Reply from Carvaka
Hi Adrian,
Thanks for your positive feedback.
Glad to know that you loved our product and services. Enjoy!!
Regards
Carvaka Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.