Carvaka Reviews 

184
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Ordered a week ago, paid extra for faster delivery. Items not arrived, no tracking numbers have been provided. No reply to my messages asking for tracking/updates Company now shown on site as ceas... See more

Rated 5 out of 5 stars

Grate company and well set up very helpful and aswered all my questions about building a trike.

Rated 5 out of 5 stars

If your after quality genuine Sex Toys.... look no further! We ordered a Doxy Wand and couldn’t be more pleased with it. After receiving a Dodgy one from an eBay Seller, we was dubious again but we wa... See more

Company replied

Rated 1 out of 5 stars

I ordered over a week ago and paid extra for next day delivery. Nothing has arrived. I emailed several times and received 1 reply to say that because of demand they were running behind. I emailed a... See more

Company details

  1. Sex Toy Store

Information provided by various external sources

Carvaka Sex Toys UK. Choose from over 500 hand-picked sex toys & adult toys. Our range of adult toys & sex toys are available with free & next day UK delivery.


Contact info

3.3

Average

TrustScore 3.5 out of 5

184 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.3

All reviews

(184)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good website for value,quality items…

Good website for value,quality items purchased and even have follow up e mail to see if all ok and people available to answer questions if required.seeminless online purchases and items arrived in discrete packaging.would recommend .

June 26, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Martin,

Thanks for your positive feedback.

Glad to know that you loved our product and services. Enjoy!!

Regards
Carvaka Support

Rated 1 out of 5 stars

Absolute crap products waste of moneyshit

Absolute crap products waste of money. What a con

June 26, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Phil,
Thanks for your feedback.

Our sincere apologies if the product did not work for you as expected. We tried to find but could not see any communication with you so we have emailed you now to know more about the issue with the product. Please be assured that we will do our best to resolve this issue for you.
Please reply back to us on our email.

Regards
Carvaka Support

Rated 5 out of 5 stars

Quick and discreet delivery

Quick and discreet delivery, great price and excellent products.... one very satisfied customer

June 20, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Natalie,

Thanks for your positive feedback.

Glad to know that you loved our product and services. Enjoy!!

Regards
Carvaka Support

Rated 5 out of 5 stars

Everything was completely fine

June 20, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Vera,
Thanks for your positive feedback.

Glad to know that you loved the overall experience of your purchase on our website.

Regards
Carvaka Support

Rated 5 out of 5 stars

Superb service

Good packing and very prompt response to any questions & very fast delivery service

June 19, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Kenneth,
Thank you for your positive feedback. We are glad to know that you loved our product and services.
Enjoy!!

Regards
Carvaka Support

Rated 5 out of 5 stars

Great transaction

Great seller, happy with the product, delivery service fast.

June 18, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Szabo,
Thanks a lot for your positive feedback. We are glad to know that you loved the product and delivery service.

Regards
Carvaka Support

Rated 1 out of 5 stars

Wheres my product

I spend money on a product an I haven't even received it yet an I'm being asked for a review what a useless company I'm asking them to contact me with details of my product

June 17, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Jackie,

Thanks for your feedback. We sincerely apologize that you still haven't received your order. We would be happy to resolve this issue for you. Upon checking, we found that it is an order of Oct 2018 and as per the tracking details of your order, it was delivered on time. We have emailed you the tracking details. It is advised if you could please check with your family members in case Royal Mail, our courier partner, has delivered the parcel to them.

Please do not hesitate to get in touch with us regarding any query.

Regards
Carvaka Support

Rated 5 out of 5 stars

Really pleased with the service

Really pleased with the service, quick delivery and great value. The product was just as described and I'll definitely be buying from them again.

June 14, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Umesh,
Thanks you for your positive feedback. We are really happy to know that you loved our product and services.

Regards
Carvaka Support

Rated 5 out of 5 stars

Excellent company

Shopping with carvaka was very easy they have a very well designed website that is very straightforward and ordering is very easy and straightforward my items arrived very quickly and well packaged I definitely recommend carvaka to all.

June 13, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Paul,
Thank you for your amazing feedback. We are glad to know that you loved the overall experience of your purchase with Carvaka.

Regards
Carvaka Support

Rated 5 out of 5 stars

Buzzing toy

Quality product at a great price

June 12, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Paul,
Thanks for your positive feedback. Glad to know that you loved the the product so much. Enjoy!!

Regards
Carvaka Support

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good product

June 11, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Courtney,
Thanks a lot for your positive feedback. We are glad to know that you loved the product and delivery service.

Regards
Carvaka Support

Rated 1 out of 5 stars

Product arrived broken

June 11, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi there,
Thanks for your feedback. We sincerely apologize that your product was damaged in transit. We have sent you an email informing you about our returns policy. Please follow the same and we will be happy to resolve this issue for you to make you a satisfied customer.

Regards
Carvaka Support

Rated 5 out of 5 stars

I love Totally Wicked

I love Totally Wicked. Everything is spot on every time. Great products. Great price. Great team on the phone. 10/10

June 10, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Gavin,
Thank you for your positive feedback. Really glad to know that you loved the product and services.
Hope you will enjoy it to the fullest!

Regards
Carvaka Support

Rated 5 out of 5 stars

Orgasmic

Competitively priced, clear description of products and prompt deliver

June 6, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Mark,
Thanks for our valuable feedback. We are glad to know that you loved the total experience of your purchase with Carvaka. We will continue to deliver best products and services to our customers.

Regards
Carvaka Support

Rated 5 out of 5 stars

Very good

Quickly and smoothly delivered. Products even better than what I expected.

May 13, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Fabio,
Many Thanks for your positive feedback.
Glad to know that you liked the product and our delivery service. Hope to see you again buying with us soon!

Regards
Carvaka Support

Rated 5 out of 5 stars

Good value and great service!

May 12, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Bradley,
Thanks for your positive feedback.
Glad to know that you liked the product and our service. Hope to see you again buying with us!

Regards
Carvaka Support

Rated 5 out of 5 stars

Recommend to any one

May 8, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Anthony,

Thank you so much for your positive feedback. Glad to know that you loved your products!

Regards
Carvaka Support

Rated 1 out of 5 stars

My product was a different product than…

My product was a different product than the one I choose. Apparently there was none is stock.if i had given the choice i would of cancelled. Instead i was left with a product that was faulty. The process o returns was inappropriate. I wasnt able to fill out the electronic returns form. Extremely disappointed and will never recommend anyone uses their products. Very poorly manufactured!!

May 7, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Libby,
Thanks for your feedback.
Our sincere apologies that your product was not as per your expectations. We do have a no quibble returns policy. However, we do require the returns form (which you can get from our returns page) to be filled and sent back to us for free returns shipping label. Once we receive the faulty product back, we can provide refund or replacement as per your preference.
We did not receive any returns form from you. We do wish to satisfy all our customer to the best of their needs but we cannot do this without their support. Please send us the filled returns form so that we can proceed with the return of your product.

Regards
Carvaka Support

Rated 5 out of 5 stars

Simple and easy😁

Simple and easy

May 6, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi John,
Thanks for your positive feedback. Glad to know that you liked the checkout process on our website.

Regards
Carvaka Support

Rated 3 out of 5 stars

Fast delivery

Fast delivery, not the best quality but reasonable for the price

May 4, 2019
Unprompted review
Carvaka logo

Reply from Carvaka

Hi Chris,

Thanks for your feedback. We try to provide best possible quality at reasonable prices. Our apologies that you felt that the product was not as per your expectations.

Regards
Carvaka Support

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