We are a VoIP Provider (007voip.com) worked with them a few years to offer their payment system to our customers. Suddenly we cant enter anymore on our merchant account and they stole money of 1 year... See more
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Kindly accept our sincere apologies for the delay, as we are experiencing some challenges related to the settlement process. Please rest assure that we are doing our best to process the payments... See more
Company replied
My money in thier wallet is useless since they stopped the possibility of charging the majd joy card with out any pre- notification, and they are saying that we have many services you can use. They sh... See more
We have stuck funds with CASHU since year and half and till now did not get any responce, we have agreed to push traffic to their gateway again, and they did not pay us for it, so all our settlement... See more
Company replied
Company details
Information provided by various external sources
Pay Online Without a Bank Account.
Contact info
United States
- www.cashu.com
1.4
Bad
306 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Distrustful thief company
Distrustful thief company, if you want to lose your money, use cashu.com
December 9, 2020
Unprompted review
Reply from CASHU
Hello Ahmed, this certainly not the impression that would like to have and we apologize for this,could you please send us your concern at Support@cashu.com. This will be handled with utmost priority.
FRUAD - We have a merchant account for couple…
We have a merchant account for couple years. So far we have never received a single payment from them. When we request a withdrawal the money gets deducted but it never arrives to our bank account. When we call their phone numbers it’s disconnected and when we reach out to the account manager they keep bouncing us around. To date if this review we have not received our money.
December 7, 2020
Unprompted review
Reply from CASHU
Hello Ahmed, would you please contact us at sales@cashu.com for further assistance.
they promise people with 100 gift if…
they promise people with 100 gift if you charge your account when we charge it turnedout that you can not take a pennny out of those 100 gift ....being cheater and untrust worthy may benifit you in short term but will sure but you down on the long run
cash you should change thier name to cheat you
and recently thier card is blocked so they are complete experience of failure
i will soon change and close my account i will post bad reviews on them as long as i lived the only positive thing is that thier card some times work all other aspects are 0 no honesty no customer service 000000
November 12, 2020
Unprompted review
Reply from CASHU
Hello Dear, we do apologize for the inconveince caused, regarding the 100 Special balance, please note that according to the offer's terms and conditions, the amount had been added to the eligible users since 01-09-2020 in tranches and they have been using it on selected products and services, if you faced any issue with the special balance and your card, please contact us at support@cashu.com and this will be dealt with utmost priority in order to be able to assist you and solve the matter.
Cashu is a scam
nothing is working and my money is blocked, when I contact customer service they just say we understand and we're sorry. They don't give me any concrete solution.
November 10, 2020
Unprompted review
Bad..
Bad... after i funded my wallet and made the verification video they approved my video but i cant generate a card!!! so sad to hang people like that
November 5, 2020
Unprompted review
Reply from CASHU
Hello Mohamed, We apologize for the inconvenience caused, and we totally understand your frustration. Please note that issuing a new Majd card joy is temporarily unavailable. We have received thousands of requests at this early stage of launching the card, and in order for us to provide you with better services and review all the pending requests, we have disabled generating new cards temporarily.
Horrible service, horrible customer experience and nothing works
Only reason I wanted to use Cashu for their Mastercard Majd Joy card and it have been unavailable for quite sometime and they cannot give you a exact time they just see your messages and email and ignore you
First you do passport, face picture, Civil ID gets rejected then you do it 20 times
Then when accepted you do video recording of saying your information and get rejected 20 times
When finally accepted...and want your Majd card it is unavailable forever....wasted time doing this and now they won't answer me so I can get my refund just took my money and refuse to give refund
And the constant crashes that happen to their website
November 4, 2020
Unprompted review
Reply from CASHU
Hello Dear, we are very sorry to hear that, please note that you can use your CASHU wallet in several services such as purchasing from CASHU's direct merchants (i.e GOcardi Store), transferring money, bill payments, cryptocurrency trading, and other services on CASHU App. Majd Card Joy is only one of the services that we offer to our beloved customers; you can enjoy the other services until the service is stable again and regarding your other concerns, would you please contact us at support@cashu.com and this will be dealt with utmost priority.
Card been refused
Problem after problem after problem.......... To be continued
My majd joy card has refused to accepted in Paypal, ebay, seagm.... I contact ebay and paypal to see the problem and they said your card was declined by the issued bank WT f* cashu!!! I even contact you with email and it's been 5 days and no response god damn i have business to ran i have clients who need products in ebay I THINK IF YOU KEEP THE OLD CARD THAT WILL BE BETTER !!!!!
November 3, 2020
Unprompted review
Reply from CASHU
Hello Makrem, We apologize for that and we totally understand your frustration, please note that we're performing some technical updates on Majd Card Joy which causing the instability of the service and you will be able to purchase using your card as soon as possible, thank you for your understanding.
Please help me
I have been using majd card (cashu) for a long time to top up my ads account by manual payment and now it's been 3 days since the payment is refused even though the card is accepted as a payment method. in 3 days I have made more than 70 attempts without success, by changing card always same problem the card is accepted as a manual payment but the payment does not pass
October 28, 2020
Unprompted review
Reply from CASHU
Hello Charif, We regret to note this. Please contact us at Support@cashu.com with your contact details so that we can address your concern.
if you want to loose your money
if you want to loose your money
get in cashu
October 23, 2020
Unprompted review
Reply from CASHU
Hello Dear, we are really sorry to hear that you have a bad experience with us, would you please send us your concern at Support@cashu.com along with your contact details and this will be handled with utmost priority.
Very bad service
Very bad service , they closed our majed cards and promise us to open a new good card on 4- 10-2020 , we are still waiting for it , we lost our clients and money,
October 8, 2020
Unprompted review
Reply from CASHU
Hello Salha, We do apologize for the inconvenience caused and we totally understand your frustration, please note that you will be able to use our brand new Joy card very soon which is a 3-D Secure debit Mastercard that is connected to your CASHU wallet balance directly, which means higher limits and no need to fund it each time you pay online, which also means that there will be no funding fees for the Majd Card Joy, and you will be able to use it on any site that accepts payment by virtual cards.
REFUSE TO PAYOUT TO MERCHANT
Kindly accept our sincere apologies for the delay, as we are experiencing some challenges related to the settlement process.
Please rest assure that we are doing our best to process the payments as soon as possible and we will keep you updated.
Thank you,
CASHU REFUSE TO PAYOUT TO MERCHANTS. ALREADY HOLD PAYMENTS FOR MORE THAN 2 MONTHS and that is all they send everyday without any timeline. THEY WILL AVOID YOUR EMAIL, WHATSAPP AND ANYTHING YOU CAN GET COMMUNICATE WITH THEM. AVOID USING!
October 5, 2020
Unprompted review
Reply from CASHU
Hello Aaron, would you please contact us at sales@cashu.com in order to be able to assist you.
Cashu took the money and cheated on me
Cashu took the money and cheated on me
They have stolen my money and they did not give me the special offer 100$ after I top-up my account using a coupon
Please note that i have sent them all proof but they did not respect me and they did not trust me
And they said that I top-up using Cashu wallet but i used PayPal to add fund.
They are a scammer please do not deal with them i did not recommend you.
September 18, 2020
Unprompted review
Reply from CASHU
Hi Mohamed, would you please provide us with more details regarding your issue at Support@cashu.com so we can look into this for you. We apologize for any inconvenience.
ridiculous fees
30% fee rates, close your business already.
50 us dollars are 167 shekels right now,
when i went to a vendor it was 220 bloody shekels for a 50$ card, e x c u s e m e
that's almost 30% fee rates, I'm just gonna open a bank account cause this is ridiculous.
thought using this would be cheaper and less tiresome but that couldn't be further from the truth, go and check all your vendors or just close the business
August 28, 2020
Unprompted review
Reply from CASHU
Hello Dear, we apologize for this. Please send us your concern at Support@cashu.com along with the name of the vendor and a receipt if you have any and this will be handled with utmost priority.
They have the worst costumer service…
They have the worst costumer service ever
They will just say check that try this
Never help u
August 20, 2020
Unprompted review
Reply from CASHU
Hello Dear, we apologize for this. Please send us your concern at Support@cashu.com along with the screenshot of the error you receive. This will be handled with utmost priority.
I tried to add money to my account…
I tried to add money to my account through the local vendor here in Morocco but his fees were absurdly high 40% meaning litterally 4$ for every 10$.
Not only this, I should also pay the Western Union transaction fees so it would be insanely high cost to pay that vendor.
This is extremely not competitive, so I moved towards another e-wallet.
If you read this please do something to your Moroccan customers.
August 16, 2020
Unprompted review
Reply from CASHU
Hello Nabil, We can't apologize enough for the issue that you faced, would you please send us all the details of the issue that you faced along with the vendor's name to support@cashu.com in order to be able to assist you noting that you can fund your wallet using your credit card or visiting our authorized vendors which you can find by following the below link:
https://www.cashu.com/site/topup
Cashu is the best
The fastest and the most secured website and the cheapest prices you can find there so keep up the good work
July 23, 2020
Unprompted review
Reply from CASHU
Hello Watson, It is delightful to hear such positive words and it’s always a pleasure to serve our customers, thank you.
Bad services for Algerian People
Bad services for Algerian People
I don’t know why , everywhere works fine but for us No ??
July 13, 2020
Unprompted review
Reply from CASHU
Hello Sidali, We apologize for the inconveince caused, please note that our service is working normally in Algeria if you are facing any issue with your account, would you please provide us with your email address in order to be able to assist you.
cashu the best Ever
June 9, 2020
Unprompted review
they're good
June 9, 2020
Unprompted review
Cashu is the most powerful and most…
Cashu is the most powerful and most popular thanks for your services to your customers I wish all the best for you
June 9, 2020
Unprompted review
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