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Rated 1 out of 5 stars

We are a VoIP Provider (007voip.com) worked with them a few years to offer their payment system to our customers. Suddenly we cant enter anymore on our merchant account and they stole money of 1 year... See more

Rated 1 out of 5 stars

Kindly accept our sincere apologies for the delay, as we are experiencing some challenges related to the settlement process. Please rest assure that we are doing our best to process the payments... See more

Company replied

Rated 1 out of 5 stars

My money in thier wallet is useless since they stopped the possibility of charging the majd joy card with out any pre- notification, and they are saying that we have many services you can use. They sh... See more

Rated 1 out of 5 stars

We have stuck funds with CASHU since year and half and till now did not get any responce, we have agreed to push traffic to their gateway again, and they did not pay us for it, so all our settlement... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Pay Online Without a Bank Account.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

306 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Money stolen which customer payed on our merchant account

We are a VoIP Provider (007voip.com) worked with them a few years to offer their payment system to our customers. Suddenly we cant enter anymore on our merchant account and they stole money of 1 year acumulated of payments done from our customers. Take care they just steal your money and after they just ignore your emails. They should get punished and closed by the financial conduct authority and should block their website by ICANN.

November 11, 2023
Unprompted review
Rated 1 out of 5 stars

Money is stuck with company, muck scammers

Company is supposedly in liquidation so they are leaving for good, with my money being withheld and no way to obtain it; Almost a year ago, they had decided to change the login method constantly without warning: digits only PIN Codes, secret passwords, or alphanumeric login methods. When
inquiring closer I guessed they were keeping customers away from their accounts (and money).

The nail in the coffin that confirmed this was that they quickly banned all PC access to accounts, and made it smartphone only.

Secondly, I can no longer login to my account since the OTP to be sent to me phone never arrives. They have ruined their once shining reputation forever. Keep away from this lot of thieves -- hope they are proud of this stealing from the poor mindset of theirs.

February 3, 2023
Unprompted review
Rated 1 out of 5 stars

They are definitely spammers!

They are definitely spammers,
They give mastercard service on their application we used it for months all was good, after they stop for weeks (they said upgrading) and they really came back and re-activate the service!
After that they stop for months with apologies, and came back again to collect more money and victims.

Now it is about one and half year, they frozen thousands of dollars into customers accounts, putting a silly auto reply and what ever you have in your account simply you can't use for years!!

Thieves, spammers..their android app now 1.5/5 rating.
I would give them zero stars if allowed.

October 4, 2021
Unprompted review
Rated 3 out of 5 stars

Please close and refund majd card

Please close and refund majd card
Joy pluse

March 14, 2022
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, we apologize for that, would you please contact our support team at support@cashu.com in order to be able to assist you with your request.

Rated 5 out of 5 stars

The best online payment method is cashU

The best online payment method is cashU
I hope you will add a prize to my account on the occasion of the New Year �

January 5, 2022
Unprompted review
CASHU logo

Reply from CASHU

Thank you so much for your kind words; It's always a pleasure serving you. Keep following us on social media and stay tuned for our upcoming promotions and offers.

Rated 1 out of 5 stars

Scam The Best Word for them

Scam, Scam, The you are stealing money, and freeze it,
after that they are saying we have fixes issue since 2 years, and my money stuck

January 1, 2022
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, would you please contact us at support@cashu.com with your contact details in order to assist you.

Rated 1 out of 5 stars

My account become unavailable!

December 22, 2021
Unprompted review
CASHU logo

Reply from CASHU

Hi, can you please send us your account details along with the screenshot of the problem to support@cashu.com so that we can help you.

Rated 1 out of 5 stars

Doesn't deserve a star

Doesn't deserve a star, scammers no need to explain why

December 1, 2021
Unprompted review
CASHU logo

Reply from CASHU

Hello Anouar, would you please contact us at support@cashu.com with your contact details in order to assist you.

Rated 1 out of 5 stars

We have stuck funds with CASHU since…

We have stuck funds with CASHU since year and half and till now did not get any responce, we have agreed to push traffic to their gateway again, and they did not pay us for it, so all our settlements are pending.

Updates: I have written to them and since 1 week again no any answers!! CashU team Im waiting for your answer by email for finding of cooperation way.

November 15, 2021
Unprompted review
CASHU logo

Reply from CASHU

Hello Vladimir, would you please contact us at support@cashu.com, with your contact details in order to assist you. this will be handled with utmost priority.

Rated 1 out of 5 stars

Journalist

hello, I am a journalist who is writing a report on CASHU company, and I wish if i can get in touch with all the complainers here to get more details about the problems they are facing

November 1, 2021
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, would you please contact us at support@cashu.com with your contact details in order to assist you?

Rated 1 out of 5 stars

scam and bad services

October 28, 2021
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, would you please contact us at support@cashu.com with your contact details in order to assist you.

Rated 1 out of 5 stars

Professional Scammers

I started my account for online purchases.
I already lost more than 50% of my total to charges and now I cannot buy anything with the money that i have stuck there!
They have a f***ed up system with a CashU wallet and CashU credit card and complicated things.
In conclusion, i used to use the virtual credit card that they offer and now they stopped the service and my money is stuck in their "Wallet" and I cannot use it anymore

October 17, 2021
Unprompted review
CASHU logo

Reply from CASHU

Hello Cyril, would you please contact us at support@cashu.com with your contact details in order to assist you.

Rated 1 out of 5 stars

Poor company in customer service ——— No Payout

Poor company in customer service
Bad company in paying out to partners.

when you contact them they will reply you in 2 days by writing “we understand how frustrating and we're working on that”
then you receive nothing out of it.
I have about 45K USD stuck with them.
We requested withdrawal on 10 March and waited for 3 month with strong follow up but got nothing yet.

I have heard the news from many other partners about the same that they don’t payout.

We have sent many email to support at cashu.com but no response except auto generated ticket reply.

Regards,

September 27, 2021
Unprompted review
CASHU logo

Reply from CASHU

Hello Vic,would you please contact us at Support@cashu.com with your contact details in order to assist you.

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