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See what reviewers are saying

Rated 1 out of 5 stars

We are a VoIP Provider (007voip.com) worked with them a few years to offer their payment system to our customers. Suddenly we cant enter anymore on our merchant account and they stole money of 1 year... See more

Rated 1 out of 5 stars

Kindly accept our sincere apologies for the delay, as we are experiencing some challenges related to the settlement process. Please rest assure that we are doing our best to process the payments... See more

Company replied

Rated 1 out of 5 stars

My money in thier wallet is useless since they stopped the possibility of charging the majd joy card with out any pre- notification, and they are saying that we have many services you can use. They sh... See more

Rated 1 out of 5 stars

We have stuck funds with CASHU since year and half and till now did not get any responce, we have agreed to push traffic to their gateway again, and they did not pay us for it, so all our settlement... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Pay Online Without a Bank Account.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

CASHU has been very supportive regarding small businesses solutions, they have provided us with a great service, which in fact made online payments very easy and very efficient, moreover, they have a great customer support team.

January 6, 2021
Unprompted review
CASHU logo

Reply from CASHU

Hi, it's an honor to hear such positive feedback from our users, it helps us keep going, and do our best to meet our users' expectations.

Rated 1 out of 5 stars

this is the worst customer service ever…

this is the worst customer service ever and you can use it to pay on few sites Facebook for example does not accept the cashu payment

January 3, 2021
Unprompted review
CASHU logo

Reply from CASHU

Hi Issam, we apologize for this. Please send us your concern at Support@cashu.com along with the screenshot of the error you receive. This will be handled with utmost priority.

Rated 1 out of 5 stars

CASHU is scammer ?

CASHU is scammer ?! Yes first closed my ambassador System in my account and deduct 370$ for one mistake
Second closed my gocardi account with1000$ Without any reasons
I advise everyone don’t trust cashu

December 31, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, we are sorry that you had such an unpleasant experience with us, would you please send us your contact details to support@cashu.com

Rated 5 out of 5 stars

The most easiest app i have come across…

The most easiest app i have come across in recent times. Truly user friendly and the fastest of all. Love you Cashu

December 30, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi, it's an honor to hear such positive feedback from our users, it helps us keep going, and do our best to meet our users' expectations.

Rated 1 out of 5 stars

Scammers

Scammers, don't trust them at all.

December 30, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi, we apologize for this. Please send us your concern at Support@cashu.com along with the screenshot of the error you receive. This will be handled with utmost priority.

Rated 5 out of 5 stars

Very wonderful service which is unique…

Very wonderful service which is unique of its kind in the Middle East and North Africa

December 29, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Abdulrauf, thank you very much for your feedback, it is our pleasure to hear such positive words directly from our beloved users.

Rated 5 out of 5 stars

cashu is one of the best wallets in the…

cashu is one of the best wallets in the net specially in MENA Region i am very happy with my experience with cashu specially in mastercard service and also other services like bazaar and invest and also is a fast and legit way to pay and purchase from net without credit card im purchasing with cashu credit many things like games vouchers and also some gadgets anyway i wish cashu offer other services and thank you

December 29, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Yahya, It is delightful to hear such positive words and it’s always a pleasure to serve our users.

Rated 5 out of 5 stars

Great financial services

CASHU the best financial services company in the world

December 29, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Ahmed, Thank you for rating us. Please share your ideas on how we can make the app better at Support@cashu.com. Thank you.

Rated 5 out of 5 stars

Thanks CASHU

Frankly, it is the best electronic wallet in the Arab world ... and I hope it will be the best wallet in the whole year

December 29, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Rocky, Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

Rated 5 out of 5 stars

One of the best programs for…

One of the best programs for transferring, paying bills, extracting MasterCard and the Bazaar, and the best digital currency platform in the Arab world because it is in Arabic and this is not available on other platforms, explicitly your bank and your platform is in your hands
من أفضل البرامج للتحويل وسداد
الفواتير واستخراج ماستركارد والبازار وافضل منصة عملات رقمية في الوطن العربي لأنها بالعربي وهذا مالايتوفر في منصات أخرى صراحة بنكك ومنصتك بين يديك

December 29, 2020
CASHU logo

Reply from CASHU

Hello Mohamed, Thank you very much for your feedback.

Rated 1 out of 5 stars

I have nothing to buy by my balance

I have nothing to buy by my balance
I hate u scammmers
I want my money back

December 14, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Hakim, please note that you can use your CASHU wallet in several services such as purchasing from CASHU's direct merchants (i.e GOcardi Store), transferring money, bill payments, cryptocurrency trading, and other services on CASHU App. Majd Card Joy is only one of the services that we offer to our beloved customers; you can enjoy the other services until the service is stable again.

Rated 1 out of 5 stars

Very bad services.

December 14, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Ziad, we apologize for this. Please send us your concern at Support@cashu.com along with the screenshot of the error you receive. This will be handled with utmost priority.

Rated 1 out of 5 stars

They're thiefs!

Very very very bad experience,
I charged my wallet with money and now this money is stuck in it and I can’t use it.
Don’t use CASHU poor and thiefs

I want my money back !

December 14, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Kawther, we have launched a brand new virtual Mastercard as a temporary solution for the stoppage of Majd joy. and you can know all the information related to this card through the following link: http://lp.cashu.com/majd-joy-plus-en.

You can also use your CASHU account in all available services such as crypto or buy from our direct merchants or savings program and other services.

Rated 1 out of 5 stars

bad experience

bad experience , money stuck in the wallet and now they asking us to pay again to issue an other card
not recommended

December 14, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Adel, we apologize for the inconvenience caused, kindly note that the brand new Majd Joy plus is a temporary solution for the stoppage of Majd joy, and you will be able to use your cashu wallet balance in your Majd joy card once the service is stable again, noting that You can also use your CASHU account in all available services such as crypto or buy from our direct merchants or savings program and other services.

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