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See what reviewers are saying

Rated 1 out of 5 stars

We are a VoIP Provider (007voip.com) worked with them a few years to offer their payment system to our customers. Suddenly we cant enter anymore on our merchant account and they stole money of 1 year... See more

Rated 1 out of 5 stars

Kindly accept our sincere apologies for the delay, as we are experiencing some challenges related to the settlement process. Please rest assure that we are doing our best to process the payments... See more

Company replied

Rated 1 out of 5 stars

My money in thier wallet is useless since they stopped the possibility of charging the majd joy card with out any pre- notification, and they are saying that we have many services you can use. They sh... See more

Rated 1 out of 5 stars

We have stuck funds with CASHU since year and half and till now did not get any responce, we have agreed to push traffic to their gateway again, and they did not pay us for it, so all our settlement... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Pay Online Without a Bank Account.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Very very bad experience

Very very bad experience,
I charged my wallet with money and now this money is stuck in it and I can’t use it.
Don’t use CASHU poor and thiefs

December 14, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Ahmed, please note that you can use your CASHU wallet in several services such as purchasing from CASHU's direct merchants (i.e GOcardi Store), transferring money, bill payments, cryptocurrency trading, and other services on CASHU App. Majd Card Joy is only one of the services that we offer to our beloved customers; you can enjoy the other services until the service is stable again.

Rated 1 out of 5 stars

This company stealing us

December 14, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Malek, we are sorry that you had such an unpleasant experience with us, would you please send us your contact details to support@cashu.com,

Rated 1 out of 5 stars

we cant use our money…

Very very bad service we cant use our money in the wallet
we need our money

December 14, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Mohamed, please note that you can use your CASHU wallet in several services such as purchasing from CASHU's direct merchants (i.e GOcardi Store), transferring money, bill payments, cryptocurrency trading, and other services on CASHU App. Majd Card Joy is only one of the services that we offer to our beloved customers; you can enjoy the other services until the service is stable again.

Rated 1 out of 5 stars

It’s a very bad company

It’s a very bad company, i lost my money because of them , they owe me a money for a long time .

December 14, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Adir, We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details of your inquiry at Support@cashu.com.

Rated 1 out of 5 stars

I was told the value of the card

I was told the value of the card, i paid for it and it was cancelled.

December 13, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Ramadan, would you please provide us with more details regarding your inquiry at Support@cashu.com so we can look into this for you. We apologize for any inconvenience.

Rated 1 out of 5 stars

Scam cashu is scamming

December 13, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Adoo, this is certainly not the experience that we would like you to have with us, would you send us the details of your inquiry at Support@cashu.com.

Rated 1 out of 5 stars

We have been defrauded

We have been defrauded. There is in my account 1000 dollars that I can never benefit from, but we will go to the court to get our right back.

December 12, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Otman, I’m sorry to hear you had such a frustrating experience, You can use your CASHU account in all available services such as crypto or buy from our direct merchants or savings program and other services.

If you have any other inquiries, please contact us with more details at support@cashu.com Thank you.

Rated 1 out of 5 stars

We still waiting

December 12, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Barker, Please contact us at Support@cashu.com with your contact details so that we can address your concern.

Rated 1 out of 5 stars

The app is a thief and a swindler

The app is a thief and a swindler, they stole all my money, and I don’t recommend it to anyone to download it

December 12, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello, I’m sorry to hear you had such a frustrating experience, Please send us your concern at Support@cashu.com. This will be handled with utmost priority.

Rated 1 out of 5 stars

Bad services low tech support

December 12, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello, this is certainly not the experience that we would like you to have with us, would you please send us your contact details to support@cashu.com,

Rated 1 out of 5 stars

(NOT COMMANDEERED) it very bad wallet

(NOT COMMANDEERED) In the beginning it was a good experience, then it became a very bad business .. Services became decreasing and The commission is increasing... All international payment methods were closed, my balance became worthless and I lost my customers and I became unable to pay my debts or bills .. I sold my balance to someone else's wallet at a low price To reduce my loss

December 12, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Osama, I’m sorry to hear you had such a frustrating experience, kindly send us your concern at Support@cashu.com. This will be handled with utmost priority.

Rated 1 out of 5 stars

The service is very bad and their app…

The service is very bad and their app on smart phone doesn't work for long time .l was not able to use my money on the wallet and i have been subjected to fraud many times because there is no any kind of protection to costumers and they don't respond or take any action to complains of the costumers.finally i don't recommend any person deal with this company

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Dear Tarik, We are very sorry to hear that and we do apologize for any inconvenience caused, would you please update us with your contact details along with your concerns at support@cashu.com and make sure that we will exert our efforts to address your concern.

Rated 1 out of 5 stars

total scam

total scam , don't believe what they say to you , they're fake , and scammers
don't make my mistake and trust them

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, this certainly not the impression that we would like to have and we apologize for this inconvenience, Would you please send us your concern at Support@cashu.com along with your contact details and this will be handled with utmost priority.

Rated 1 out of 5 stars

Total SCAM

Total SCAM
Bad services

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Haithem, we are really sorry to hear that you have such an unpleasant experience with us, would you please send us your concern at Support@cashu.com along with your contact details and this will be handled with utmost priority to address your concern.

Rated 1 out of 5 stars

Is bad company

Is bad company, have many problem, i cant get my money from this. Company

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Dear Mohamed, we apologize for this. Please send us your concern at Support@cashu.com along with your contact details. This will be handled with utmost priority.

Rated 1 out of 5 stars

Bad service

They have many technical issues that some costumes can’t wait for you to fix it, I’ve emailed them when I had problem and they were supportive, but they are not as they use to be, bad experience and I’ll never recharge it.
Good luck

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Ousama, This certainly not the impression that we would like to have and we apologize for this inconvenience, Would you please send us your concern at Support@cashu.com along with your contact details. This will be handled with utmost priority to address your concern.

Rated 1 out of 5 stars

Scam fraud company

I advise not to do business with this company
The company is on the verge of bankruptcy
And it acquired the money of the Libyans and other country
And it suspended the majd Joy Card so that they do not finish withdrawing their balance in the wallet
The Majd Joy Plus card was issued without the ability to be charged from the wallet

Final result Customer money frozen in wallet
انصح بعدم التعامل مع هذه الشركة
الشركة علي وشك الافلاس
وقامت بالاستحواذ علي اموال الليبيين
وقامت بايقاف مجد جوي كارد كي لا يتممون من سحب رصيدهم بالمحفظة
واصدرت بطاقة مجد جوي بلس مع عدم امكانية شحنها من المحفظة

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Dear Salaheddin, We do apologize for the inconvenience caused and we totally understand your frustration, please note that you will be able to use our brand new Joy card very soon which is a 3-D Secure debit Mastercard that is connected to your CASHU wallet balance directly.

Please note that you can use your CASHU wallet in several services such as purchasing from CASHU's direct merchants (i.e GOcardi Store), transferring money, cryptocurrency trading, and other services on CASHU App. Majd Card Joy is only one of the services that we offer to our beloved customers; you can enjoy the other services until the service is stable again.

Rated 1 out of 5 stars

Bad bad bad bad i feel so angry to live…

Bad bad bad bad i feel so angry to live this they DON'T respect us or protect our money you don't even deserve one star.

Tnx for nothing.

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Salihen, we apologize for this inconvenience. Please send us your concern at Support@cashu.com along with your contact details and make sure this will be handled with utmost priority to address your concern.

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