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See what reviewers are saying

Rated 1 out of 5 stars

We are a VoIP Provider (007voip.com) worked with them a few years to offer their payment system to our customers. Suddenly we cant enter anymore on our merchant account and they stole money of 1 year... See more

Rated 1 out of 5 stars

Kindly accept our sincere apologies for the delay, as we are experiencing some challenges related to the settlement process. Please rest assure that we are doing our best to process the payments... See more

Company replied

Rated 1 out of 5 stars

My money in thier wallet is useless since they stopped the possibility of charging the majd joy card with out any pre- notification, and they are saying that we have many services you can use. They sh... See more

Rated 1 out of 5 stars

We have stuck funds with CASHU since year and half and till now did not get any responce, we have agreed to push traffic to their gateway again, and they did not pay us for it, so all our settlement... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Pay Online Without a Bank Account.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam Company

They give promises they can't keep
It's a scam company we can't use our money that we deposited and it been 4 months now and there is no solutions or excuse for freezing the master card on there costumers

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Ahmed, We do apologize for the inconvenience caused and we totally understand your frustration, please note that you will be able to use our brand new Joy card very soon which is a 3-D Secure debit Mastercard that is connected to your CASHU wallet balance directly and you can use your CASHU wallet in several services such as purchasing from CASHU's direct merchants (i.e GOcardi Store), transferring money, cryptocurrency trading, and other services on CASHU App. Majd Card Joy is only one of the services that we offer to our beloved customers; you can enjoy the other services until the service is stable again.

Rated 1 out of 5 stars

A company that manipulates A company that manipulates clients, specifically clients in Libya, and seized too much of people's money for a bad company clients

A company that manipulates clients, specifically clients in Libya, and seized too much of people's money for a bad company

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, we are really sorry to hear that you have such an unpleasant experience with us, would you please send us your concern at Support@cashu.com along with your contact details and this will be handled with utmost priority.

Rated 5 out of 5 stars

Sincerely

Sincerely, CashU is Great apps and service

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Sami, It is delightful to hear such positive words, thank you so much for your feedback.

Rated 1 out of 5 stars

The worst financial company ever

December 11, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Fadil, we are really sorry to hear that, Would you please send us your concern at Support@cashu.com along with your contact details and this will be handled with utmost priority to address your concern.

Rated 1 out of 5 stars

My money in thier wallet is useless…

My money in thier wallet is useless since they stopped the possibility of charging the majd joy card with out any pre- notification, and they are saying that we have many services you can use. They should know that even their Gocardi store is useless too and empty. If they really want to help us they should provide scardu cards and allow us to buy it by the money that we have in cashu wallet.

December 10, 2020
Unprompted review
Rated 1 out of 5 stars

scams and fraud

December 10, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, we apologize for this inconvenience. Please send us your concern at Support@cashu.com along with more details and contact details. This will be handled with utmost priority.

Rated 1 out of 5 stars

They stole our money.

December 10, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, we are really sorry to hear that you have such an unpleasant experience with us, would you please send us your concern at Support@cashu.com along with your contact details and this will be handled with utmost priority as we exert our best to protect our users.

Rated 1 out of 5 stars

Unprofessional Thieves

Thieves. Don’t trust them.

December 10, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Gazelle, we apologize for this inconvenience. Would you please send us your concern at Support@cashu.com along with your contact details and this will be handled with utmost priority.

Rated 1 out of 5 stars

Her problems became many and she could…

Her problems became many and she could not benefit from your money

December 10, 2020
Unprompted review
CASHU logo

Reply from CASHU

Dear Wesam, we are sorry for this, would you please contact us with your concern at Support@cashu.com along with your contact details so we can address your concern with utmost priority.

Rated 1 out of 5 stars

bad company with bad services.

December 10, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Suliman, we are really sorry to hear that you have such an unpleasant experience with us, would you please send us your concern at Support@cashu.com along with your contact details and this will be handled with utmost priority.

Rated 1 out of 5 stars

don't even think about them , scammers

very very bad services , they will robe your money and they will send you excuses about this , professional way to robe you

don't trust them !!!

December 10, 2020
Unprompted review
CASHU logo

Reply from CASHU

We would like to chat with you with regards to your experience with us. Can you provide us your contact details at Support@cashu.com so that we can reach out?

Rated 1 out of 5 stars

Scammers

Got scammed filled my account with money, and couldn't generate a card.

December 10, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Dear, We apologize for the inconvenience caused, and we totally understand your frustration. You can generate our brand new JOY plus card and you can know about its details by following the below link:
https://cshu.co/majd-joy-plus-en-com

Rated 1 out of 5 stars

bad company don't trust them

December 10, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hi Abdmalk, would you please provide us with more details regarding the issue that you faced at Support@cashu.com so we can look into this for you. We apologize for any inconvenience.

Rated 1 out of 5 stars

Scam company

Scam company
Our money has been locked in their suspicious wallet
All I want is to get my money back from them

December 10, 2020
Unprompted review
CASHU logo

Reply from CASHU

Hello Essam,Please note that you can use your CASHU wallet in several services such as purchasing from CASHU's direct merchants (i.e GOcardi Store), transferring money, bill payments, cryptocurrency trading, and other services on CASHU App. Majd Card Joy is only one of the services that we offer to our beloved customers; you can enjoy the other services until the service is stable again.

Rated 1 out of 5 stars

They may have financial issue

They may have financial issue and can not pay back their debt that made them block access to our balances. All we want is to get our money back.

December 9, 2020
Unprompted review
CASHU logo

Reply from CASHU

We regret to note this. Please contact us at Support@cashu.com with your contact details so that we can address your concern.

Rated 1 out of 5 stars

SCAM BEWARE

SCAM BEWARE
It's been more than a month since Cashu has blocked every possible way to utilize or withdraw our balance in unjustifiable manner and we didn't even get notice before they took that policy, our money in their wallet is literally useless.

December 9, 2020
Unprompted review
CASHU logo

Reply from CASHU

Please note that you can use your CASHU wallet in several services such as purchasing from CASHU's direct merchants (i.e GOcardi Store), transferring money, bill payments, cryptocurrency trading, and other services on CASHU App. Majd Card Joy is only one of the services that we offer to our beloved customers; you can enjoy the other services until the service is stable again.

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