CASHU Reviews 306

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

We are a VoIP Provider (007voip.com) worked with them a few years to offer their payment system to our customers. Suddenly we cant enter anymore on our merchant account and they stole money of 1 year... See more

Rated 1 out of 5 stars

Kindly accept our sincere apologies for the delay, as we are experiencing some challenges related to the settlement process. Please rest assure that we are doing our best to process the payments... See more

Company replied

Rated 1 out of 5 stars

My money in thier wallet is useless since they stopped the possibility of charging the majd joy card with out any pre- notification, and they are saying that we have many services you can use. They sh... See more

Rated 1 out of 5 stars

We have stuck funds with CASHU since year and half and till now did not get any responce, we have agreed to push traffic to their gateway again, and they did not pay us for it, so all our settlement... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Pay Online Without a Bank Account.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

great service

Been a client for some time now , cashU is a great service provider with up to date customer care and a very quick response whenever u need help. They provide many online payment options all safe and well secured, everyone can find wt suits them. Happy cashless life 😉

June 3, 2019
Unprompted review
CASHU logo

Reply from CASHU

Thank you Sulaf for your feedback, we really appreciate your kind words, keep using our services :).

Rated 5 out of 5 stars

Amazing Products and Services

CASHU is the best and the most trusted payment solution you can use, they are working heavily to deliver a high quality of services, support and new products, especially CASHU App it’s simple, easy and very friendly, from another side you should try the virtual Mastercard, it’s something difference, you will love it.

Don’t wait and download CASHU app now and enjoy the new level of services and products.

Good luck CASHU…

May 9, 2019
Unprompted review
CASHU logo

Reply from CASHU

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

Rated 1 out of 5 stars

Not trustworthy

I wish there was a rating below this which I could select for CashU. They are completely unreliable and not trustworthy when it comes to remitting merchant's payout. They unreasonably withhold payout in the name of useless excuses.

May 8, 2019
Unprompted review
CASHU logo

Reply from CASHU

We regret the inconvenience caused. Please contact us at Support@cashu.com with your contact details so that we can address your concern and transfer the matter to the concerned team.

Rated 5 out of 5 stars

Great Services

I have been using CASHU since 2017, my favorite payment option on many websites because of their security and speed.
The support is just amazing, you can reach them easily in no time.

May 8, 2019
Unprompted review
CASHU logo

Reply from CASHU

Hello Waseem, Thank you so much for your encouraging words and thank you for being a loyal customer to us.

Rated 4 out of 5 stars

CASHU provided multiple products

CASHU provided multiple products, prepaid cards which helped me to shop online easily.

May 8, 2019
Unprompted review
CASHU logo

Reply from CASHU

We appreciate the feedback! Please let us know how we can earn your 5-star rating at support@cashu.com.

Rated 5 out of 5 stars

I have heard about CASHU from a friend…

I have heard about CASHU from a friend of mine at 2013 and since then i have been using it , It was the perfect solution for many problems , CASHU development was really impressive during the last 6 years as i felt , and their new application is really awesome and user friendly i would really recommend CASHU for all my friends specially with their virtual master card it has literally captured my mind .

Thank you CASHU .

May 8, 2019
Unprompted review
CASHU logo

Reply from CASHU

Thank you Seif for your feedback and for being a loyal customer since 2013, we really appreciate your kind words, keep using our services :).

Rated 5 out of 5 stars

A Brilliant Improvement in CASHU!

A brilliant improvement in CASHU has been occurring recently! The new services they've been providing are really fulfilling our needs... starting from their prepaid virtual Mastercard, to the amazing services being added to their Mobile App; like the multi top-up options, non-reloadable virtual Mastercard, the money transfer service and the in-app purchases. I'm able to use all that at any time while I'm laying down on my recliner! Also, following their Social Media channels, I can sense that more incredible services are on the way! They're sending hints and teasers about plastic Mastercard and something related to Cryptocurrency! I can't wait to see what's next! Way to go CASHU, you're indeed a leader in the region! <3

May 7, 2019
Unprompted review
CASHU logo

Reply from CASHU

Thank you Reem so much for your lovely feedback and kind words, It really helps us to keep going and delivering the best to our customers.

Rated 5 out of 5 stars

Great Experience

CASHU Services are becoming unique!

I have been using it since 2016 and I am now feeling the difference.

In addition to using CASHU as a payment option on many websites, they offer Mastercards that suit most of clients needs.

Wallet funding options are now much more diverse than before. They also have a great Customer Support.

My experience with CASHU is perfect and I wish them all success!

April 26, 2019
Unprompted review
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Reply from CASHU

Hello Nour, It is delightful to hear such positive words, thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

Rated 4 out of 5 stars

Excellent customer support

Excellent customer support. I had an issue with logging into my account, and they were very helpful and responded and fixed my issue very quickly.
I love their service!

April 16, 2019
Unprompted review
CASHU logo

Reply from CASHU

Thank you for your positive feedback, it is our pleasure to assist you.

Rated 5 out of 5 stars

i tried the virtial mastercard..

i tried the virtial mastercard... it is realy easy and it allowed me to buy in Amazon
It is a very good solution

April 16, 2019
Unprompted review
CASHU logo

Reply from CASHU

Thank you for using our services, we really appreciate your feedback.

Rated 1 out of 5 stars

They have serious funding problem

They have serious funding problem, don't do payout to their merchants.

February 28, 2019
Unprompted review
CASHU logo

Reply from CASHU

We regret to note this. Please contact us at Support@cashu.com with your contact details so that we can address your concern.

Rated 1 out of 5 stars

Cashu deny to payout our earnings since…

Cashu deny to payout our earnings since 2016. And no reply or attention.

We are a game development company and they extort our hard earned money. We sent several emails and formal letters. But still nothing!

Be aware!!

August 7, 2018
Unprompted review
Rated 1 out of 5 stars

CASHU is a FRAUD

CASHU is a FRAUD! They havent paid any of their merchants since 2016. They are holding onto all the merchants funds and refusing payment. I contacted their legal department and they said we are located in Singapore, sue us, good luck. They are hiding behind the Singapore Government refusing to pay their merchants. HUGE FRAUD!!!

June 5, 2018
Unprompted review
Rated 1 out of 5 stars

BE AWARE! CASHU PAYMENTS

BE AWARE!

CASHU PTE. LTD. (CASHU) is an unreliable company to handle
international payments as a merchant processor in the Middle East.

CASHU violated the terms of the agreement with our company IXC Capital.

Partners LLC by owing and failing to pay us over US$20,000 for more than 3 months and gave no indication of paying us at all. BE AWARE!

#cashu #cashupayments #paymentsystem #cashucard #merchant

November 25, 2017
Unprompted review
Rated 1 out of 5 stars

Worst Customer service!

Stay away from this site. Site keeps crashing. My ID took so long to get validated. So many bugs on the site, One I use the money I have I won't add any money and leave the site. People should be more careful joining this site and please read the agreement before you check that "I agree" box.

March 2, 2017
Unprompted review
Rated 4 out of 5 stars

Problems were Solved Quickly

I had a problem where they charged my account with a maintenance bill without warning, I requested for it to be cancelled and my account to be deleted - I did not recall opening the account. They were very happy to comply - response to around 48 hours - with no more effort needed on my part. The money was never charged and my account was deleted. Good customer service.

July 24, 2016
Unprompted review
Rated 1 out of 5 stars

Warning!!! CashU Scam!!!

We work with them as Merchant. After long term cooperation they just do not want to transfer the remain CashU balance to bank account, they trying to find different reasons not to transfer funds. They want the proof that I’m real owner of the company, the shares at my name, all docs at my name and they still want some proof!!! Cashu not transferring funds already 7 months
Absolute SCAM be careful!!!

February 10, 2016
Unprompted review

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