The Casting Collective Reviews 

179
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and supportive, making interactions pleasant and productive. Many people highlight the exceptional service, noting the efficiency and ease of their overall experience, with clear communication and well-organized jobs. The booking process is straightforward, and the user-friendly website allows for easy profile management and payment control. Payments are prompt and accurate, often processed quickly, which is a significant positive for many users. However, some people were dissatisfied with the lack of job opportunities, experiencing frequent last-minute cancellations and feeling that their profiles were not adequately reviewed.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the agency's... See more

Payment

Reviewers mention positive feedback about payment, highlighting that payments are prompt, accurate, and... See more

User experience

Consumers find the user experience to be positive, with many highlighting the ease of use and organization.... See more

Booking process

Customers had positive experiences with the booking process, describing it as straightforward, convenient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agents at Casting Collective have booked me for a wide variety of amazing jobs in film and television. The process is easy, and the team is comprised of friendly, helpful individuals who want t... See more

Company replied

Rated 5 out of 5 stars

Having done SA work, on and off, for forty years now, I find the Casting Collective friendly, helpful and easily approachable, and if there are any issues or queries they are soon answered. I have bee... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Casting Collective since 2010, and I truly appreciate everything the team has done for me over the years. They’re always friendly, professional, and a real pleasure to work with. I’ve h... See more

Company replied

Rated 5 out of 5 stars

I joined Casting Collective last year after a friend recommended them, and it’s been fantastic! I’ve had a mix of one-day jobs and a brilliant nine-day film shoot, met some amazing people, and always... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Started in 1999, The Casting Collective are the UK’s most reliable and successful casting agency. Providing Supporting Artistes and Walk Ons for film, television, commercial, photographic, corporate, pop promo, promotions, new media and voice overs. O...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

179 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(179)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

An agency I can trust

Casting Collective is a professional agency that primarily handles large-scale movies or TV series productions, though they also take on smaller projects or commercials. Since I joined them a few years ago, they have consistently provided me with work and increasing annually, making them the best agency for me in terms of the number of jobs I've received. Their communication is generally prompt, though occasionally there are instances where I don't receive a reply. I believe I've worked with every booker at the agency except one, of which so far all were polite and professional. However, since the strikes began, I've only received a few daily small jobs, despite knowing they are handling many productions currently for a couple of months now. Hopefully, this situation will improve soon, I do understand it’s also depending if the crowd 2nd booked us. Whenever I have questions about payments they resolve them efficiently with a specific department, which is a relief, and payment is usually quick. Overall, I want to thank all the frontline bookers, back office staff, and management team for their continuous support ! Your hard work is truly appreciated and remembered.

July 28, 2024
Unprompted review
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Reply from The Casting Collective

Hi EB,
I hope you are well and thank you for taking the time to write a review! We really appreciate your kind words.
If you find you are not getting a reply quick enough (usually if a booker is very busy) you can always email Team@castingcollective.co.uk with your query.
We are getting busier and busier so we'll hopefully be back at the level we were at pre-strikes soon for a productive 2024 and beyond! TeamCC x

Rated 5 out of 5 stars

Great experience

Applied for a few roles, penciled in then released.

But I did get two separate days in June 24 on the same production. First day was close to me, so that was great. Second day was further a field, but decent travel expenses.
The production I was on, seemed pretty good. Well fed, looked after and a great experience. Yes there was a lot of waiting around, but used that time to talk to other extras, and watch other parts being filmed.

The casting collective team, were very informative. I knew where and when I had to be on set. Payment details came through a few day after. The payment into bank a few weeks later, all as described when signing up.

So far so good for me. Overall good experience. Fingers crossed my face/look is suitable for future productions.

June 21, 2024
Unprompted review
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Reply from The Casting Collective

Hi Rory,
I hope you are well and thank you for taking the time to write such a detailed review! It is very much appreciated and we will hopefully have more opportunities for you very soon.
Wishing you a wonderful week! TeamCC x

Rated 4 out of 5 stars

Have I got the wrong look?

I think they are a professional agency but sadly despite being on their books for a few years I never get selected so I must have the wrong look. I must admit I am probably going to give up as all hope has gone now.

July 4, 2024
Unprompted review
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Reply from The Casting Collective

Hi Sheila,
I hope you are well. I'm sorry that you haven't yet had any work with us yet and that your experience hasn't been a positive one.
Please email me at Vicky@castingcollective.co.uk so I can check that your profile is up to date and see if there is a way we can boost your chances of work.
We were very quiet during the Actors strike from July 2023 until April 2024 so this will have affected the volume of work.
Please let me help you as we don't want to lose you as an artist.
TeamCC x

Rated 5 out of 5 stars

Top agency representing major…

Top agency representing major productions

May 26, 2024
Unprompted review
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Reply from The Casting Collective

Hi Julia,
Thank you so much for taking the time to write a review! It is very much appreciated and we are hoping for a busy and productive 2024! TeamCC x

Rated 5 out of 5 stars

Great Agency to work for with good…

Great Agency to work for with good communication and prompt payments.

April 14, 2024
Unprompted review
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Reply from The Casting Collective

Hi Steve,
Thank you so much for taking the time to write a review! Here's hoping for a busy and productive 2024! TeamCC x

Rated 5 out of 5 stars

Great Experience

I'd always wanted to give support artiste work a try, so I signed up to The Casting Collective. I didn't have to wait long until I was given the opportunity to work with them. From start to finish, the staff were friendly, helpful and great at communicating. The experience exceeded all my expectations, and I have been hooked ever since. Whether on location or in a studio setting, the work has been great fun, with the added bonus of meeting wonderful people and making lasting friendships. I highly recommend The Casting Collective for anyone looking to have a memorable experience in the entertainment industry.

April 8, 2024
Unprompted review
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Reply from The Casting Collective

Hi Karen,
Thank you so much for taking the time to write a review! We are so happy that you have enjoyed your experience with us and are hoping for a busy and production 2024 for all of us! TeamCC x

Rated 5 out of 5 stars

I joined Casting Collective a couple of…

I joined Casting Collective a couple of years ago and throughout that time my experience has been very positive. I’ve had the opportunity of meeting a few members of the team whilst on a film set. It has been great to put a face to the member of the team who contacts me for job opportunities. They are very professionals, friendly and approachable when you may need to query any aspects of a production. I believe the team does an incredible job under tremendous competition from other agencies and try hard to find you most suitable roles. Casting Collective is one of the best agency around in my mind.

April 8, 2024
Unprompted review
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Reply from The Casting Collective

Hi SB,
Thank you so much for your kind words and for taking the time to write a review! We do love getting on set when we can as it is so rewarding to see all our lovely artists in action! Here's to a busy and productive 2024! TeamCC x

Rated 5 out of 5 stars

A top quality agency which for me has…

A top quality agency which for me has provided among the most rewarding and exciting jobs during my time in the industry.

June 7, 2023
Unprompted review
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Reply from The Casting Collective

Hi Mr Wennington,
Thank you so much for taking the time to write a review! Here's hoping for a busy and productive 2024! TeamCC x

Rated 5 out of 5 stars

Great agency

Great agency. I have had some lovely jobs from them over the last few years. As others have said you need to be patient, you will not be picked for everything but you can increase your chances by keeping your profile details and photos up-to-date and having good availability.

April 2, 2024
Unprompted review
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Reply from The Casting Collective

Hi Paul,
Thank you so much for taking the time to write a review! Great advice too! Here's hoping for a busy and productive 2024! TeamCC x

Rated 4 out of 5 stars

Casting Collective Professional

Casting Collective is a really professional SA agency. Every Available Requests was well communicated. Once they know you have not been selected, they will Release you so you can get on with your time, which shows their professionalism. I really enjoyed those projects I was selected for and hopefully there will be more to come this year. Also, they pay quickly.

May 18, 2023
Unprompted review
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Reply from The Casting Collective

Hi Raymond,
Thank you so much for taking the time to write a review! We are all hoping for a busy and productive 2024! TeamCC x

Rated 4 out of 5 stars

Casting Collective is one of the well…

Casting Collective is one of the well established agencies in the business. Their area of specialism is the movie industry although they do also do TV and commercials. Their bookers are good are accessible, friendly, professional and helpful. If there are errors in the information provided they are quick to make corrections and redistribute. IMHO, Casting collective is a very good agency and is highly recommended.

January 15, 2024
Unprompted review
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Reply from The Casting Collective

Hi Albert,
Thank you so much for taking the time to write a review! Here's hoping for a busy and productive 2024! TeamCC x

Rated 5 out of 5 stars

Fantastic experience with other SA’s

Fantastic experience with other SA’s, super supportive casting and production team.

December 4, 2023
Unprompted review
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Reply from The Casting Collective

Hi Bharat,
Thank you for taking the time to write a review! Here's to a busy and productive 2024!
TeamCC x

Rated 5 out of 5 stars

I love working with Casting Collective

I love working with Casting Collective. A really professional SA agency. They are easy to deal with and pay quickly. They also work with some really top productions.

March 18, 2024
Unprompted review
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Reply from The Casting Collective

Hi Lawrence,
Thank you so much for taking the time to write a review! Here's hoping for a busy and productive 2024! TeamCC.

Rated 5 out of 5 stars

Recommend Casting Collective

Professional team! Prompt to answer your questions, they are helpful, friendly and understanding !
Prompt to pay wages .! Highly recommend !

June 21, 2023
Unprompted review
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Reply from The Casting Collective

Hi Susan,
Thank you so much for taking the time to write a review! Here's to a busy and productive 2024 for us all! TeamCC x

Rated 5 out of 5 stars

Very professional company

Although I’ve only been signed up for a short time and as yet haven’t had work, Casting Collective seem a very professionally run company. On the few occasions I’ve had contact, I’ve found them to be very polite and helpful.

February 29, 2024
Unprompted review
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Reply from The Casting Collective

Hi Russell,
Thank you so much for taking the time to write a review! We are primed for a busy 2024 so will hopefully be in touch with job offers in the near future! TeamCC.

Rated 4 out of 5 stars

Very good agency

All my best opportunities have come through Casting Collective. Responsive and helpful staff, earnings paid on time. Like with all other agencies being released from local jobs and ones I would be ideal for is really annoying but that appears to be the industry standard. Looking forward to more fun and adventures with them.

February 26, 2024
Unprompted review
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Reply from The Casting Collective

Hi Michael,
Thank you so much for taking the time to write a review! We are looking forward to a busy and productive 2024 and we'll try to get you some local jobs :) TeamCC.

Rated 5 out of 5 stars

Very professional agency

Very professional agency. Good communication and very personable bookers who respond quickly should you encounter any problems. I have worked continuously for this company for many years now and have been fortunate enough to have worked on many high profile projects.

February 26, 2024
Unprompted review
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Reply from The Casting Collective

Hi Rachel,
Thank you so much for taking the time to write a review! We really appreciate all of your hard work over the years and we are looking forward to a busy and positive 2024! TeamCC.

Rated 4 out of 5 stars

Patience

I have been with CC for a few years now and love being part of the team. To be fair, I don't get too much work and do get cancelled quite a bit, but I feel my expectations are realistic. I have been in some good series and absolutely love meeting other people and sharing experiences. For me its a hobby as I could not rely on this being my main source of income and I do belong to 2 other agencies. The thing that does amuse me though, is that I am a nurse and not once have I been picked for said role.

February 10, 2024
Unprompted review
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Reply from The Casting Collective

Hi Jane. thank you for taking the time to write a review, any feedback is greatly received. We'll try our best to get you booked to play a nurse this year! ;) TeamCC

Rated 1 out of 5 stars

Not serious and responsible

They don’t look professionals and the contract celebrated between parts always benefit them more instead both parts. I did a job through this agence beginning of September and and now almost November I didn’t receive anything yet. It’s looks quite unfair despite this information is written in the contract. Usually they are not very polite when you have doubts and they presume you don’t value anything. They book a job with you and you organise yourself your agenda for that and always missing some days (short notice) they cancel or release you. They say is not their fault but the production choices. Never been so mistreated like this before, I m glad I don’t rely on them, otherwise I would be more unsatisfied.

September 6, 2023
Unprompted review

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