cedargarage.co.uk Reviews 

253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly service, often highlighting the staff's helpfulness and efficiency. Many people appreciate the fair and reasonable pricing, finding it to be a better value compared to main dealerships. The customer service is frequently noted for its excellent communication, keeping clients informed throughout the process. However, some people mentioned an instance where the garage did not have the trained mechanics for a specific job and recommended a specialist. This led to a feeling that they were unwilling to take on more complex tasks.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the professional, friendly,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Price

Consumers find price to be positive, with many reviewers reporting fair and reasonable costs for services,... See more

Customer service

People report positive experiences with customer service, highlighting the quality and careful attention to... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently finding prices to be fair and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My VW Golf R had a electronic parking brake issue, the release button in the centre consul was jammed for no obvious reason. Cedar Garage were able to fit the car in for an investigation very quickly... See more

Company replied

Rated 5 out of 5 stars

We chose this garage after being priced nearly £300 just to plug a tool in to diagnose a engine management fault light at a main dealer. We received a friendly and professional service and were kept... See more

Company replied

Rated 5 out of 5 stars

Cedar Garage stepped into the breach and repaired our car quickly and at reasonable cost. Service was first rate, polite and efficient, and communications too. We live some way away which is a shame f... See more

Company replied

Rated 5 out of 5 stars

Having become dissatisfied with a local main dealer that l had used for many years l decided to look elsewhere. Cedar garage, although a little out of my area, were recommended to me as a reliable B... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service

Written by the company

Cedar Garage is a trusted, award-winning car garage based in Worthing, West Sussex. We specialise in diagnostics, repairs, servicing, and MOTs for all vehicle types, including electric and hybrid models. Our team is dedicated to delivering exceptional customer service, going above and beyond to ensure every customer drives away happy. Furthermore, we pride ourselves on being both customer and team-focused, fostering a positive, friendly environment for everyone. Our work has earned us numerous accolades, including the Adur & Worthing Business Awards Innovation Award and the BIG Consumer Choice Award. Whether it’s routine maintenance or complex repairs, you can count on Cedar Garage to provide honest, reliable, and high-quality service. Discover why so many customers trust us and see the difference!


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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4.9

All reviews

(253)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent value and clear communication

Cedar Garage are extremely professional. The office is immaculate and the staff very friendly. They gave my car a free check, clarified the work that needed doing and changed me less than the original estimate!

October 2, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Chris,

Thank you for leaving such a fantastic 5-star review. We’re so pleased our friendly team, clear communication, and professional approach stood out during your visit. It’s great to know you were happy with both the overall experience and the quality of our work - we really value your feedback and hope to see you again.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

My first time using Cedar Garages and…

My first time using Cedar Garages and I’m very impressed. Real 5 star service. Knowledgeable and patient staff answering my numerous questions, and detailed inspection report which I wasn’t expecting for a relatively small job but it was very reassuring as the car is new to me. Very much recommended!!

October 9, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Steve,

Thank you for leaving such a fantastic 5-star review. We’re thrilled your first experience with Cedar Garage left such a strong impression and that our team’s knowledge and attention to detail gave you peace of mind. Your recommendation is greatly appreciated, and we hope to welcome you again whenever your car next needs us.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Very updated and very professional…

Very updated and very professional staff great service

September 26, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Amer,

Thank you for leaving such a brilliant 5-star review. We’re so pleased to hear you were happy with the service and found our team friendly and professional throughout. Your feedback means a lot to us, and we hope to see you again in the future.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Speedy battery replacement

Diagnostic check booked for the Wed but discovered it was just a battery change. Cedar rapidly ordered the battery and suggested that they could fit it in that day. I arrived at the same time as the battery and it was all done and dusted within 2 hours. They also fixed my key, gratis. Thank you for your help, flexibility and diligence.

September 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi GB,

Thank you for leaving such a fantastic 5-star review. We’re delighted we could identify the issue quickly, arrange your car battery replacement the same day, and even help with your key while you waited. It’s great to know you valued our flexibility and communication - we really appreciate your feedback. We hope to see you again whenever your car next needs attention.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Exceptional service from this garage!

Exceptional service from this garage!
BMW i3 in for service & MOT.
Reminder call the day before, MOT first of the day at 8am (passed!).
Advice on the best cafe for breakfast from Kaely (apologies if spelt wrong).
Vehicle ready in good time and price as per quote.
This is a very professional outfit and friendly too. Best HEVRA garage for miles and a lot cheaper than BMW!

September 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Mick,

Thank you for leaving such a wonderful 5-star review. We’re delighted you were happy with your BMW i3 service and MOT and that the team made your visit so easy and enjoyable. We really appreciate your recommendation and your kind words about our friendly, professional approach as a HEVRA-approved garage in Worthing. We’ll look forward to seeing you again when your BMW is due its next visit.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Really Great Service…

Cedar Garage has given a really great service to our car and carried out our MOT. It is easy to book an appointment and you get what you have asked for. I have no hesitation in recommending Cedar Garage.

September 26, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Wendy,

Thank you for leaving such a lovely 5-star review. We’re so pleased we could carry out your car service and MOT just as requested and that booking with us was straightforward. We really value your recommendation and are glad you were happy with the experience. We hope to have the opportunity to welcome you back, whenever you may next need us.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Great garage overall

Great garage overall. Really quick and efficient service. I brought my key in 2 weeks ago which they managed to fix in under 20 minutes.

September 29, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Jacob,

Thank you for leaving such a great 5-star review. We’re glad our team could assist so quickly and to hear you found the service efficient and friendly - we really appreciate your feedback and hope the have the opportunity to welcome you back in the future.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Reliable, honest and good service

In this day and age its good to know that the person/company that you are dealing with are reliable, honest and strive to provide a good service whether its pre, during or after sales. With Cedar Garage you get this, together an easy on line pre-booking system. No hesitation to recommend.

September 16, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Keith,

Thank you for leaving such a wonderful 5-star review. We’re so pleased to hear you value our reliability, honesty, and the quality of service we provide - both before and after your visit. It’s great to know our online booking system made things easy for you, and we truly appreciate your recommendation.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

I have used cedar garage for a number…

I have used cedar garage for a number of years when I was a taxi driver
I recently took my car into them to diagnose a couple of faults
They kept me updated every step of the way and and fixed the issues with the car
Same great service and if something doesn’t need doing they also let you know rather than just doing it regardless
Great service thank you

September 18, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Darren,

Thank you for sharing such a fantastic 5-star review. We’re delighted you’ve continued to trust Cedar Garage over the years, from your time as a taxi driver to now. It’s great to hear our team kept you updated and resolved the issues efficiently. We really appreciate your loyalty and look forward to seeing you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

very good service

very good service, attention and interest are excellent, the price is very reasonable

September 26, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Murat,

Thank you for leaving such a wonderful 5-star review. We’re so pleased to hear you found our attention to detail and customer care excellent throughout your visit. We appreciate your feedback and look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Helpful & efficient

From booking in to discussing what was going on with vehicle, the team were all very helpful, explained the process and what would be involved along with next stages. Felt very comfortable in them resolving an ongoing issue. Cost affective & efficient

September 25, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Emma,

Thank you for leaving such a lovely 5-star review. We’re delighted our team explained everything clearly and made you feel confident about the process. It’s great to know you felt comfortable entrusting us with resolving your vehicle fault - We look forward to welcoming you back, whenever you may next need us.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Efficient and friendly service.

September 24, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi,

Thank you for leaving such a great 5-star review. We’re so pleased to hear you found the service both efficient and friendly. Your feedback means a lot to us, and we look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

A great alround service.

A great alround service.
Fast and easy booking.
Great communication.
Friendly and helpful staff.
Price was amazing value.
We now bring all our fleet cars to Cedar garage.

September 17, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi,

Thank you for leaving such a fantastic 5-star review. We’re delighted to hear booking was straightforward, communication clear, and that our team made the whole process friendly and helpful. It’s especially great to know you now trust us with all your fleet servicing in Worthing - we really appreciate it, and look forward to welcoming Piglets Pantry back in the future.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

kept up to date

I was kept up to date, step by step ( including photos) staff were really helpful and polite throughout , couldn’t ask for better service.
I would recommend them to anyone.

September 8, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Dave,

Thank you for sharing such a brilliant 5-star review. We’re so pleased our regular updates, including photos, helped you feel fully informed throughout. It’s great to hear the team’s helpful and polite approach made such a difference. We really appreciate your recommendation and look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

A First Class Company.

I contacted this company after recommendation from a family member. I had the timing chain renewed to my 7 year old Juke. The quote I obtained was reasonable and much less than a main dealer quote. The staff I spoke to on the telephone were extremely pleasant and polite. All in all a very good experience and I would recommend without hesitation.

September 16, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Mr Barker,

Thank you for leaving such an excellent 5-star review. We’re really pleased we could renew the timing chain on your Nissan Juke and that the whole experience, from communication to customer care, left such a positive impression. We’re grateful for your recommendation and look forward to helping again in the future.

Warm Regards,
Cedar Garage Team

Rated 5 out of 5 stars

Courteous and helpful

Courteous and helpful
Good communication
Efficient Paperwork

September 17, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Philip,

Thank you for your excellent 5-star review. We’re glad to hear you found our staff courteous and helpful, with clear communication and efficient paperwork. We appreciate your feedback and look forward to welcoming you back to our Worthing garage.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt communication and everyone is always so helpful and cheerful. Makes car maintenance a pleasure!

August 30, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Janette,

Thank you for your wonderful 5-star review. It’s great to hear our prompt communication and cheerful approach led to such a positive experience for you. We truly appreciate your feedback and look forward to welcoming you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Competition be price for MOT (Tesla…

Competitive price for MOT (Tesla Model 3) and good comms throughout. Polite staff and welcoming. Will be using Cedar Garage again.

August 28, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Daniel,

Thank you for leaving us such a fantastic 5-star review. We’re glad to hear everything went smoothly with your Tesla Model 3 MOT and that our team’s communication and friendly approach stood out. We look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Excellent customer service

Recently I took my 20yr old VW car to cedar garage for an inspection after the windscreen wipers stopped working.
The team quickly diagnosed the fault-faulty motor and regulator-and informed me replacement parts would take 6day.
When I went to collect the car they explained the reassembly would involve extra cost.
Given the forecasted heatwave and my need to travel they agreed without hesitation
to reassemble .
Once parts arrived and full repair was completed that did not charge for reassembly-offering it as a goodwill gesture
I’m deeply grateful for their professionalism and kindness to me

August 19, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Joan,

Thank you for your wonderful 5-star review. We’re really pleased our team could diagnose and repair your VW quickly and that their professionalism and kindness made such a difference during your visit. We look forward to welcoming you back, whenever you may next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great friendly service

Phil explained the issues to us and made it very clear to understand what was needed.
Would recommend to anyone who needs diagnosis for a JLR vehicle, very friendly and easier to deal with than the main dealer.

September 4, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi James,

Thank you for your 5-star review. We’re delighted to hear that you felt Phil explained everything clearly and you found the process straightforward. It’s great to know you’d recommend us for Jaguar Land Rover diagnostics - We appreciate your recommendation and look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

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