The experience I've had with CEL Solicitors has been excellent. From the first phone call and emails, I've been able to talk through my experience about my scam in great detail. They've acknowledged... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
CEL Solicitors is a nationwide, family-run law firm with a strong reputation for excellence in civil litigation. Our mission is to provide expert legal services that are accessible to everyone on a no-win, no-fee basis. We are proud to have helped thousands of clients across the UK secure the justice they deserve.
At CEL Solicitors, we specialise in a wide range of services, including:
Fraud and Scam Claims
We are dedicated to helping victims of fraud and scams recover their losses. Our team has extensive experience in handling cases involving online scams, investment fraud, and more.
Learn More
Housing Disrepair Claims
We fight for tenants' rights to live in safe and habitable conditions. If your landlord has neglected essential repairs, we can help you hold them accountable.
Learn More
Tenancy Deposit Claims
If your landlord hasfailed to protect it in a government-approved scheme, our team can assist you in making a claim.
Learn More
Personal Injury Claims
Whether you've been injured at work, in a public place, or due to a defective product, we can help you seek compensation. Our personal injury expertise includes workplace accidents, slips, trips, falls, road traffic accidents, and product liability claims.
Learn More
Professional Negligence Claims
We hold professionals accountable when their negligence results in harm. Whether you've suffered due to poor advice, misconduct, or other professional failures, we are here to advocate for you.
Learn More
Medical Negligence Claims
If you have suffered harm due to medical malpractice, our dedicated team can help you pursue a claim. We understand the complexities of medical negligence cases and will work tirelessly to secure the compensation you deserve.
Learn More
Japanese Knotweed Claims
This invasive plant can cause serious damage to properties. Our team can assist you in making a claim if your property has been affected by Japanese knotweed.
Learn More
Life and Critical Illness Claim Appeals
If your life or critical illness insurance claim has been unfairly denied, our experts can help you appeal the decision and fight for the benefits you're entitled to.
Learn More
Commercial Litigation
Our team has a wealth of experience in resolving commercial disputes, from contract issues to partnership disputes, ensuring that your business interests are protected.
Learn More
At CEL Solicitors, we understand that legal issues can be stressful and overwhelming. That's why we are committed to making the legal process as straightforward and accessible as possible. We believe in providing clear, honest advice and will keep you informed at every stage of your case.
Where possible, we operate on a no-win, no-fee basis, ensuring that everyone has access to the legal support they need. This approach means you can pursue your claim with confidence, knowing that you won’t be out of pocket if your case is unsuccessful.
If you believe you have a claim, don’t hesitate to reach out to CEL Solicitors. Our friendly, knowledgeable team is here to listen to your concerns and provide the guidance you need to achieve the best possible outcome.
20 Chapel Street, L3 9AG, Liverpool, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paul Carson has been great when on boarding me as a client. Thank you.

Reply from CEL Solicitors
Spoke to Faye Hornby who went through everything I needed to know great and what her company would be working on my claim , very professional and easy to understand .

Reply from CEL Solicitors
Left a review in March and they said that they had contacted trudtpikot to get further information - what a load of twaddle! They haven’t had the decency to investigate this further or get in touch.
Avoid like the plague, scammers!

Reply from CEL Solicitors
After such an awful experience and the loss of my funds, I was relieved to be able to share my side without feeling judged. My case officer Cj Sharkey, has been prompt and extremely helpful and now I feel better knowing my case has priority and it's being taken care of.

Reply from CEL Solicitors
Dues the phone i had with Fay Hornby and the informations I had given, I was delighted with the outcome and the facts its has excepted to take on my case. As I strongly recommend the service I have received.

Reply from CEL Solicitors
Chaunteau Twort has been very attentive and sympathetic to my issues would recommend .

Reply from CEL Solicitors
I Had a case with CEL solicitors about a crypto fraud, but they only managed to recover about 60% and even after recover 60% they charged me over 50% in fee, which is didn't know or explained properly that includes premium insurance that i was told over the phone after about three different Solicitors that took my case changed over from one into nother! And even after the claim was very quick I haven't got a report that they done a search on crypto trace that deducted from my claim £1800, how do I know that they did that!!? Like I said as well as the premium insurance i was told that I won't have to pay over the phone!! I did expect to be paying them between 25-30% not over 50% of the claim! Very disappointing and not very clear how did they recover my money!! I had to accept as I was in very bad situation financially! As soon as I did accept i never even had an email as they normally do ask for a review!! Hope it will help the others! Well if your staff can't do there job properly why should I pay for it!

Reply from CEL Solicitors
So far so good, in particular , Paul Carson has been professional, courteous and attentive.

Reply from CEL Solicitors
The help I'm hoping to get will help ne a great deal!!

Reply from CEL Solicitors
I spoke to Paul Carson this morning. He was very polite and patient with me. His information was clear and concise.

Reply from CEL Solicitors
I spoke to Faye Hornby regarding a new claim she could not be more friendly and helpful put my mind at rest a little she took the time to explain all the procedures I would have to face and then she said if there is anything I can do going forward to contact her.
I don’t think you can get any better thankyoub

Reply from CEL Solicitors
Mathew was very helpful and also very understanding

Reply from CEL Solicitors
My conversation with Callum made me feel at ease. He made me feel comfortable and explained everything in detail and the whole process felt very quick and efficient. Callum was very professional and listened to all my concerns. One of the most easy going conservations I’ve had with someone who I felt confident sharing my story with. Thank you Callum

Reply from CEL Solicitors
Simple and professional handling by Paul Carson issues.

Reply from CEL Solicitors
I spoke with Paul Carson today, who was very helpful and helped eased my worries about my situation. He made me feel like there was light at the end of the tunnel after I thought I had no chance of sorting the situation out.

Reply from CEL Solicitors

Reply from CEL Solicitors
Faye Hornby from the start was sweet, kind, considerate and helpful in my possible claim.
She understood everything clearly and was very precise in her note taking! Thank you so much

Reply from CEL Solicitors
I spoke to Jack today regarding a scam I had fallen for. He was professional and empathetic. I would recommended a phone call to this company if you find yourself in the same situation.

Reply from CEL Solicitors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.