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Rated 1 out of 5 stars

Catastrophic The worst banking service I ever used. Run away from them, The system is unreliable, the fees are high, and most importantly, the support provided is shockingly poor. Run Away !!!

Company replied

Rated 3 out of 5 stars

It is totally impossible to get hold of this company! They ignore emails, phone calls, and never call if you request a call back. My card balances went to zero and I have no way of getting this re... See more

Company replied

Rated 1 out of 5 stars

Its my opinion that Centtrip allowed a fraudulent vendor account to be set up. Their senior account manager confirmed the vendor to us. My company lost a total of $70,000 in business income and Centtr... See more

Rated 5 out of 5 stars

These guys are serious about FX and know what they are doing. Their functionality on both the app and web site is leading edge and unparalleled elsewhere. They also always give you the best rate, I'... See more

Company details

  1. Financial Institution

Information provided by various external sources

Market expertise and fintech delivering award-winning intelligent treasury management platform for travelling crews.


Contact info

2.2

Poor

TrustScore 2 out of 5

80 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Centtrip have always provided excellent…

Centtrip have always provided excellent customer service and have resolved any queries we have had promptly. We have a a great working relationship with Centtrip and have introduced many clients who have benefited from the services they provide.

March 15, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Centtrip have always provided an excellent service with easy online access. The cards provide use for both in the UK and overseas travel at competitive rates and would recommend.

March 14, 2018
Unprompted review
Rated 5 out of 5 stars

Centtrip has been a huge support system…

Centtrip has been a huge support system for our international business. Having produced events in 44 different countries, the Centtrip product is perfect for a hassle free multi currency operation. I can also add from a personal point of view, the excellent advantages the card has given me having a second home in Spain. I would have no hesitation to recommend Centtrip to anyone looking for competitive rates whether it be for personal or business use.
Mike Esa
Managing Director
Esa Live Events

March 8, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing convenient easy to use card!

Such an easy convenient card to use! I went travelling to a couple different places and uploaded my 3 currencies which I needed before my trip and each country I went to it converted it at such a good rate and took all the hassle out of going to currency shops where you may not know if they are exchanging your money properly or at a fair rate. In addition, the centrip app it self is the easiest to navigate and use and I would recommend it to even those who are not tech lovers because it is so simple!

February 14, 2018
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, ive used it many times abroad now i dont go anywhere without it. The team at Centtrip are amazing and very helpful also!

February 5, 2018
Unprompted review
Rated 5 out of 5 stars

No complaints at all

Account website very easy to use. Simple to transfer funds to account.
Multiple currencies, all with the best exchange rates compared to high street foreign currency agents. Simple to use when abroad.

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

god send

I find the service very efficient, the website is very good and easy to work with. Easy getting Currency for when I go abroad and has opened my eyes to what I should be getting for my money.

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. As an American ex-pat with plans to move back to the U.S., this is by far the best means of transitioning my GBP to USD. No bank provides a rate this competitive, the process is easy, and the support team is incredibly responsive in the event that I have any questions. I recommend Centtrip to everyone.

January 22, 2018
Unprompted review
Rated 5 out of 5 stars

Best way to spend money abroad safely

The service allows you to easily move your money about and load your card for use abroad, with a low rate. Your money is also safe in one place! The mobile app is easy to use and allows you to keep track of your spending which is very handy. I like the live exchange rate checker too (just to see how well the pound is doing against the Euro 😂😦). When I have had any questions the Centtrip team have always been really helpful and friendly.

January 20, 2018
Unprompted review
Rated 5 out of 5 stars

Great service, Very happy

I recently travelled through Europe, and used Centtrip for my currency. I had a great time, made even better with the help I received from them. I was able to get in contact with them 24/7 for anything. They ran through the process with me several times for my benefit. Would definitely recommend to friends.

January 19, 2018
Unprompted review
Rated 5 out of 5 stars

Centtrip Music

Using the Centtrip mechanism in the Music Touring industry is a must do. Smooth, simple transactions that save time & money on a daily basis. The backup available to customers and the attention to detail are major factors in why this business is growing in the Music sector.

January 17, 2018
Unprompted review
Rated 5 out of 5 stars

Must have business partner

As a business traveller I find Centrip an excellent tool, saving time, money and managing currencies much less painful. Added to this the team could not be more helpful when required. Keep up the good work

January 17, 2018
Unprompted review
Rated 5 out of 5 stars

FX needs made easy

Travelling whether it be on holiday and or with work has been made hassle free (in terms of FX) by Centtrip. From signing up, to utilising the app and checking payments etc the service has been brilliant. I consistently recommend it to any friends and colleagues.

January 16, 2018
Unprompted review
Rated 5 out of 5 stars

Solid Broker - all round

Centtrip is terrific FX payment broker on all scales.

On a corporate observation from our 8 months dealing with Centtrip I can say the product of their platform is very user friendly but also looks very professional.
The dealers and account manager services are second to none, always very informative and I feel that they are never trying to take advantage with their rates. Centtrip's pricing is extremely competitive and I have relationships with several other competitors of Centtrip which I 99.9% of the time will use them because how tight their spreads are.
Our account manager is always available and resolves any queries with immediate effect to all our active team members.

We are very pleased with Centtrip but would prefer more currencies, which they constantly update me with the progress on these new ccy accounts.

January 15, 2018
Unprompted review

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