chaiiwala.co.uk Reviews 

we went to Chai wala Glasgow Quay branch. Ordered two pink tea and Kebab roll. Kebabs were hard to chew taste like plastic.so left the meal as it is.
It's a shame as it is such a nice place to pop in for a cup of tea and quick bite. I guess real challenge is to maintain the standards. I hope it will improve.

I Had a worst experience with chaiwala Greenford Broadway branch, London, They have a worst customer service, They burned my breakfast 6 times , and even on complaining about this, the staff is so rude and arrogant that instead of accepting their mistakes and correcting it , they blame that the customer is wrong and didn’t accept their mistakes, and the Manager threatened me that if you wanna come here you can come otherwise it’s your choice then don’t come , instead of correcting themselves they have a wrong attitude towards their customers, it should be rectified immediately, thanks. Regards, Imran Sikandar.

Dudley branch chaiwala terrible customer service offer £16 with two tea pink tea in pic but in app wouldn't allow to select when asked staff very rude wouldn't help said I don't know and left me on the till when came back same and ignored me.i have been there 6 months ago and it was same don't know why I went again

Dudley Chaiiwala worst experience ever staff very rude behaviour wanted to place order on offer had pink and regular kayak chai in description they refused to give pink tea due to its expensive if 25p what rubbish why state in picture if can’t give in offer very rude staff when asked staff goes I DONT KNOW where is manager THERE BUSY is that how you treat customers would never buy or place order there been too other Chaiiwala never seen this experience come on it’s a joke 25p I would rather have customers leave happy than 25p chaiiwala you do need to sort out your staff or have experienced staff when order you don’t have capable to give food to table instead want customers to approach and collect very bad experience if was me would give no stars*

Ordered a desi breakfast for £8.00 quantity is ridiculous for what your paying won’t be ordering again no good ordered on Uber eats to expensive for what you get had a discount should of been £11 for desi breakfast can order the same from little house of chai get more for your money from them aswell

Chaiiwala small heath, Birmingham.
Their service is so good, behaviour is also good. Specially Ani. She always welcome customers with a beautiful smile.
❤️

All Chaiiwala serve frozen serve
stuff that they heat up and serve
The potato, keema paratha is all frozen
Nothing is deadly cooked there
Even the carrot halwa is frozen
They only heat and serve
In wouldn’t waste another permit there

Went to Chaiiwalla Harrow to try a chai- had their signature karak chai which was delicious. The samosa chaat was great too and really filling. Excellent service from Sahil who gave me tasters and explained everything. I will return for their English-ish breakfast!! Thank you.

Good tea and service by ash

** Chaiiwala Luton Branch Hatters Way **

I am sharing my experience regarding this branch only ..

Sometimes services like Mr Karim and his team provides will make you feel to put a review and appreciate there hard work.. i have visited that chaiiwala branch many many times and took my friends and family there too .. why .. the way Mr Karim welcomes you.. you feel like this place makes you feel comfortable and happy.. quality is great .. that karak chaii amazing .. have been many places tried many brands but this one specially and the way you see him and his hard work and how he leads the team .. may God bless him more success and more appreciation.. wish many others agree with me but mine experience i might write more and more because some appreciation needs words to value that appreciation but i will be grateful if management atleast justify his hard work and dedication to that place.. he is honest humble friendly and loving person thats what i felt visiting that place .. i once asked do you always love at that place because he is always there so he smiled and said he love doing his job and i liked that so please appreciate this kind of services and wish others should visit there and enjoy his hospitality.. thanks to Mr Karim and team..

Brilliant service by Sharanjit quick and efficient.

I ordered 5 teas today at 23:30 the gentleman that I spoke with his name was miraj he was quite rude at first he placed our order wrong, he then refused us from having a slice of cake as he said the cake counter closes at 23:30 but the teas remain open till 0:00 I said to him when placing the order over the phone that we wanted cake he agreed over the phone initially but when we got there before 0:00 he blatantly refused and said the desert section is closed from 23:30 and all the locals are aware of that, I said I am from Oxford and not local he didn't even apologise to me, he said it in a quite harsh and blunt way when I placed the order over the phone if you don't get here before 0:00 then you will lose the teas as well as the cake when he brought the tea to us it was cold so I told him to reheat all of them which he did he was not polite at all and didn't represent chaiwala as a professional at one point I wanted to say to him call it a day and give our money back but thought I would go down the professional route that is appaling and disgusting behaviour coming from miraj my contact telephone number is 07999 336 999 I am more than happy to discuss in depth and further details of the whole incident as this is just a taster of what I am complaining,
I would urge chaiwala to look I to this individual and if he lacks in certain training to grant him the appropriate training and then stand him on the forefront to serve customers.
waiting to hear back from you soon.

kind regards
Ayjaz Hanif

Gagandeep was very friendly and helpful. Nice ambience

We visited the Melton Road Branch in Leicester. Naina was very professional. Perfect balance of being friendly but not over familiar, providing excellent service. The entrance door was faulty and she kept closing it after every customer entered to ensure the place was kept warm in a very cold day.

Visited chaiwala in luton town centre customer service was atrocious the lady serving saw us waiting at counter no acknowledgement after 6/7 she says give us 1 minute so walked out

Quick, tasty, spicy food, fair pricing. Enjoyed our lunch and friendly service. High Wycombe cafe. Thanks. Will be back.

It's delicious & amazing as well I satisfied and will shop again
100% recommended 👍🏻

I visited chaiwal in kilburn for the first time and had an horrible experience as the staff at the till charged me for 3 samosa chaat instead of 2. I had to go back and ask for refund and the same members of staff only said "omg" and refunded the money.

Sahill was very polite and gave a very good service. My friends and I spent a while having brunch he was very accommodating and we enjoyed the food.

The staff was extremely rude they literally were purposely mean the whole time. Not coming back, avoid this place at all costs!