chaiiwala.co.uk Reviews 

202
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently highlight the staff as professional, friendly, and very helpful, contributing positively to their visits. People often enjoy the food, with specific items like paani puri, samosas, and chai receiving praise for being delicious and well-prepared. The cozy atmosphere and cleanliness of the locations are also frequently mentioned as positive aspects of the experience. However, some customers also noted inconsistencies with service, including instances of being ignored or experiencing unhelpful staff. Reviewers occasionally reported issues with product quality, such as drinks being warm or underfilled, food served lukewarm, or small portion sizes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting many individuals for their... See more

Service

People report ambiguous experiences with service, with some customers praising exceptional and quick service... See more

Product

Clients share ambiguous opinions on product, with some reviewers praising items like the "Karachi Bun,"... See more

Quality

Customers had ambiguous experiences with quality, with many praising the delicious food, outstanding flavors,... See more

Location

Consumers find location to be ambiguous, with some reviewers having positive experiences at specific branches... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Aberdeen Union Street - generally nice place to visit for something a little different, it's more like an Indian cafe that a restaurant but there's still a decent amount of the menu to choose from inc... See more

Rated 4 out of 5 stars

Very nice place to eat. The paani puri , bombay sandwich and pistachio milk cake was amazing. Good service polite. Will come here again. Definitely recommended.

Rated 2 out of 5 stars

Went to the Chaiiwala Mellor Brook Blackburn and ordered two hot chocolate drinks-£3+ each along with other food items. The drinks were both warm and not hot and both the cups were slightly more than... See more

Rated 2 out of 5 stars

Chaiiwala Birmingham Airport Really disappointing, visited Sat 30/8 morning, airport not overly business. Ordered English-ish breakfast as looked lovely. What a surprise, food was hardly warm, to... See more


3.4

Average

TrustScore 3.5 out of 5

202 reviews

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3.4

All reviews

(202)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Hii .

Hii .. today I visited in chaiwala I ordered my favorite masala chips with cheese it's very delicious. Your workers provide fast service and hot meal . Today I meet with punjaban girl there I think her name is manpreet she is very friendly and provide good service .
Thanks

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

🌟 An Unforgettable Dining Experience at…

🌟 An Unforgettable Dining Experience at Chaiiwala of London - Al Barsha Heights, Dubai! 🌟

If you're searching for a place that combines delicious food, exceptional service, and affordable prices, look no further! Chaiiwala of London in Al Barsha Heights exceeded all our expectations.

We were a group of four, and our experience was simply amazing. Here’s what we enjoyed:
Drinks:
2 Mango Faloodas (fresh mango pulp, chopped mangoes, and mango ice cream – pure indulgence!)
2 Mango Lassis (a delightful mix of yogurt, mangoes, and a touch of cardamom)
Food:
Keema with Roti or Paratha
2 Karachi Bun Kebab Meals (with fries and drinks included)
A Veg Kebab Roll
Plain Chips for all of us
Desserts:
3 Gulab Jamun Cheesecakes (heavenly!)
1 Pistachio Ice Cream

The total for this feast? Just AED 270, including a tip! The kind and attentive host ensured everything was perfectly calculated, making the experience even better.

The food was bursting with flavors, the ambiance was simple but warm and inviting, and the service was truly outstanding. Whether you’re visiting with family, friends, or even solo, this spot is a must-visit for anyone in Dubai.

Highly recommended! ✅

November 18, 2024
Unprompted review
Rated 4 out of 5 stars

I’ve been a regular customer at…Chaiiwala

I’ve been a regular customer at Chaiiwala (@Kingsbury-London) for at least 5 years. Their hot drinks especially Karak Chaii is the best. The breakfast is delicious and the prices are reasonable.
The staff are welcoming and helpful. I would like to say Thank You to Shahla. She is alway helpful, attentive and friendly, and with her knowledge she helps you with recommendations on the menu.
Thank you

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Delightful Indian cafe in Aberdeen and superb service

I stumbled upon this delightful Indian street food café here in Aberdeen yesterday and decided to give it a go. The experience was fantastic! I ordered the vegetarian chana masala, which was exactly what I’d hoped for—packed with bold flavours and with just the right level of spice to keep things interesting without being overpowering. It was hearty and filling, making it an ideal choice for anyone seeking authentic, comforting Indian flavours.

To complete the meal, I tried the masala omelette, which was wonderfully flavourful and surprisingly healthy. The chai latte I ordered was the perfect finishing touch—a warm, aromatic drink with the ideal blend of milk and spices to balance out the meal. The prices were more than fair, and the speedy service made the experience even better. I’ll definitely be returning to this hidden gem!

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

I visited the luton airport branch amd…

I visited the luton airport branch amd ordered veg kebab roll. Worst rolls ever. I am a regular to chaiiwala in London central but never ever get this kinda roll. I willl say everyone donot eat rolls there. Had I been having a chance to refund. I would have asked for refund.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

The Edinburgh Fortkinnaird branch is amazing!

The Fortkinnaird branch, Edinburgh has lovely staff who work really hard. My family love the desi breakfast and chai latte along with the rice bowls and cheese/pickle sandwich. We visit most weekends and look forward to it!

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

I visited the gallions reach branch as…

I visited the gallions reach branch as it’s my local. I ordered the cheese and chutney sandwich which shows on the board at the top and at the till menu that’s it’s £4.25 but I was charged £4.50 instead. I mentioned it to the lady at the till ‘Afifa’ and she said the prices haven’t been updated yet and there was nothing she could do and then dismissed me. This is clearly a management issue as she lacks customer service basic skills. It’s only a matter of 25p but I think she missed the point! There is a way to speak to people and this in my opinion is not acceptable.

September 20, 2024
Unprompted review
Rated 2 out of 5 stars

I am Completely disappointed about…

I am Completely disappointed about chaiwalla’s paranthas in cheetahmail. Each time I order from there, I always and always have gotten a paranta that is never soft but always feels like cardboard paper. The paranta is also overpriced and a rip off especially due to the crap quality of the paranta. Personally, I would rather buy my own frozen paratha from a shop which 100% comes out more fluffy, softer and cheaper. Do not even think about buying Chaiwalla paranta, you will regret your choices after.

September 5, 2024
Unprompted review
Rated 1 out of 5 stars

Really bad customer service and food…

Really bad customer service and food appalling had bad stomach following day.

Staff have really bad attitude Harrow branch. Disappointed.. service also so a rat 🐀 near by the kitchen…

Avoid this place. AVOID I contacted Harrow council to check the store… shocked

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY the most useful food

ABSOLUTELY the most useful food. Classic paratha elastic white dough same as shana paratha ( probably was ) butter chicken no words to describe the obnoxious food. Cheats cheats..never never hope they have long life !

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

Chaiwala Caldmore Walsall

Chaiwala Caldmore Walsall. Absolutely horrible experience. Filthy & dirty tables. The worker couldn’t be asked or bothered to clean the tables. She had to be asked to clean table even then did half a job and left all the crumbs on table and just picked up the dishes but did not wipe down table. On Other tables food was served whilst previous customers dishes were still at the table!!. Management at this branch have clearly not trained or prioritised cleanliness. I have lots of photos to share of every table with dirty dishes and no customers present not very welcoming to new guests.

July 18, 2024
Unprompted review

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