Really bad customers service and they not responding for e-mails. They sending items very badly packed and after delivery item is not in good condition. I had to stop purchased from them for that re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It is good bag semi-rigid bases on a longer flight (more than 21hrs and 3 differents airplanes) the bag has supported and withstand wery well. No significante damage and the bike Sade. Thanks. Damia... See more
Everything went as expected. I ordered something and the right items were delivered in the communicated timeframe. Thanks.
I bought the item mainly because of tubless tire and chain tools. Other tools are not so practical because they are short (allen keys). And I think cca 50 € is a bit pricey.
Company details
Information provided by various external sources
Unsere Kollegen sind weltklasse Sportler- alle Erfahrungen teilen wir gerne mit Ihnen. Lassen Sie sich von unserer Begeisterung anstecken.
Contact info
United Kingdom
- www.chainreactioncycles.com/de
3.6
Average
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
everything just fine
not complicated and good price-service ratio
ordering from crc for 10 years now
July 2, 2022
The delivery process and time are good
I bought the item mainly because of tubless tire and chain tools. Other tools are not so practical because they are short (allen keys). And I think cca 50 € is a bit pricey.
June 28, 2022
After more than 21hrs flight & 3 airplanes ....
It is good bag semi-rigid bases on a longer flight (more than 21hrs and 3 differents airplanes) the bag has supported and withstand wery well. No significante damage and the bike Sade.
Thanks.
Damian
June 9, 2022
All fine but brought the wrong parts to…
All fine but brought the wrong parts to misleading labelling
May 26, 2022
Everything was good
May 4, 2022
Top:)
Even better quality than i hoped for a really good price! I am very happy with my new dropper post
April 28, 2022
Best price for DMR parts in Europe
April 20, 2022
everything fine :)
April 4, 2022
Great service and great products
March 27, 2022
Reply from ChainReactionCycles.com
Hi Uwe,
Thank you for taking time to provide feedback on the delivery of your order. I am disappointed to hear your order did not arrive on time. Our specialist Shipping team work closely alongside the couriers to ensure all orders arrive within the time frames indicated on our website; delays are few and far between. I am happy to see that you have now received your order.
Please be assured that feedback will be passed onto the relevant department.
I hope you will come back and shop with us again soon in order to allow us with the opportunity to make it right.
CRCGisela
no hidden costs, fast shipping
Even now with Brexit, completely risk free purchases with no additional cost and shipping in a reasonable time.
March 2, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.