ChainReactionCycles.comReviews 

5,245
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Really bad customers service and they not responding for e-mails. They sending items very badly packed and after delivery item is not in good condition. I had to stop purchased from them for that re... See more

Rated 4 out of 5 stars

It is good bag semi-rigid bases on a longer flight (more than 21hrs and 3 differents airplanes) the bag has supported and withstand wery well. No significante damage and the bike Sade. Thanks. Damia... See more

Rated 5 out of 5 stars

Everything went as expected. I ordered something and the right items were delivered in the communicated timeframe. Thanks.

Rated 5 out of 5 stars

I bought the item mainly because of tubless tire and chain tools. Other tools are not so practical because they are short (allen keys). And I think cca 50 € is a bit pricey.

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Information provided by various external sources

Unsere Kollegen sind weltklasse Sportler- alle Erfahrungen teilen wir gerne mit Ihnen. Lassen Sie sich von unserer Begeisterung anstecken.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(5,245)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Chain reaction cycles has really…

Chain reaction cycles has really wonderful offers, I love the store and the team, I used the store again and again, always very satisfied. But now, for me as a customer from Continental Europe, things go wrong. According to the parcel tracking, my parcel has not moved out of England in a week!

I know, chain reaction cycles ist not to blame, but it is not my fault either. I wish they would open a store in Ireland to remain within the EU. But, as for now, I could as well do shopping at aliexpress, as far as delivery times are concerned.

November 24, 2020
Rated 2 out of 5 stars

There are much better options

Getting charged for both delivery and return shipping if outside UK is absurd. Nevertheless delivery very slow. There are much better shops online...

October 21, 2020
Rated 5 out of 5 stars

Frame and parts

very fast delivery- more than expected and everything well packed and in good condition, especially the frame., good job.

October 20, 2020
Rated 5 out of 5 stars

Awesome Flatpedal MTB Shoe

Awesome Flatpedal MTB Shoe! Stick like glue to your pedal and are professionally good looking thanks to TLD! Lightning fast delivery as always! Thx CRC!

October 14, 2020
Rated 5 out of 5 stars

Great company

Fantastic product. Great company. Unfortunately Hermes was unable to provide a proper status tracking of the package.

October 14, 2020
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding!!

Outstanding!!!

Quality/Price of the goods. ⭐️⭐️⭐️⭐️⭐️

Unfuturnatly Express Order was 1 day delayed - still very fast. But delayed. They refunded me the Shopping cost. For the circumstances in no Time

Customer friendly Support at its best.

I‘ll be back! ~ Arnold Schwarzenegger

October 13, 2020
Rated 4 out of 5 stars

Good price, slow delivery

Good price. Ordered Express delivery (over night), which they did not manage to fulfil, but I got a refund for that, so I am still satisfied.

September 30, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look