CRC was the first online store for bicycle products that I met many years ago. I have bought many times at CRC and the experience has always been satisfactory. Perhaps... before... they had a large... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They cancelled the whole shipment because "there was a food item" with problems in exporting. They refunded a week after it but it took several mails to customer service to find out what happened. Bad... See more
Company replied
It would have been a 5 star experience if the website/app had saved correctly the items from my wishlist. Nevertheless, evetything else from the shopping experience was very smooth. Thanks!
Excellent product! Fast shipping, even internationally! Would suggest, more wrapping for delivery since some areas can still come in contact with the box and be damaged.
Company details
Information provided by various external sources
Nuestro desafío es extender nuestros estándares de calidad a todo el mundo ciclista ofreciendo los mejores precios en todo lo que necesitas para tu deporte haciéndote llegar todo sin problemas.
Contact info
United Kingdom
- www.chainreactioncycles.com/es
4.1
Great
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
Very good service. The product arrived just in time and in perfect conditions.
July 5, 2022
The frame was missing plastic wrapping…
The frame was missing plastic wrapping for transport, but came quick and undamaged. Overall good experience
June 29, 2022
Confortable and warm.
March 8, 2022
My pedals and cycle lock were good…
My pedals and cycle lock were good quality and a good price. Delivery was speedy. I will definitely use ChainReactionCycles again.
March 3, 2022
Very well fandango
February 26, 2022
always great prices and deliveries to…
always great prices and deliveries to european mainland are still relatively fast.
February 24, 2022
It’s hard to find items
It’s hard to find items, filters don’t work, results include items without existences.
February 10, 2022
Unprompted review
Very good price
Very good price, and I got it in a few days at home in Argentina!
February 10, 2022
Unprompted review
Many products, good prices, fast delivery.
February 10, 2022
Unprompted review
bad experience
I bought several items on December 30, 2021, and to date I have not received them yet (February 10, 2022). Terrible experience with their logistics operator FedEx, with whom I contacted and they tell me that the tracking codes that they themselves provided me by email are not correct and they tell me that the sender (CRC) must provide me with the correct 12-digit tracking number. I consider CRC the best purchase option, and I had in mind to buy more items, but with this experience, it is unlikely that I will do so and recommend. I am sorry for what is happening, because how can you see, I have purchased some items before and I have not had this type of inconvenience. I just want to receive my order, thanks
These are my data and the order:
FIC Tracking Number:CRC0067GB00633528701
Tracking Number: RH101479206JE
Shippers Ref: 6252290362
País Destino: Perú
Ciudad Destino: AREQUIPA
Dirección de Entrega: AV. BRASIL 137 - DISTRITO DE ALTO SELVA ALEGRE
Código Postal: 04004
NOmbre: Eder Medina Portugal
Nro. de Contacto: +51965384433
February 10, 2022
Unprompted review
Reply from ChainReactionCycles.com
Hola Eder,
Antes que nada gracias por tomar el tiempo de compartir tu experiencia de compra en Trust Pilot.
Sentimos que la experiencia no haya sido buena referente a los problemas logísticas que has tenido y te pedimos disculpas por éllo.
Me alegra saber que ya has recibido tu pedido.
Tomamos nota de tu comentario para seguir mejorando y te invitamos a contactarnos en ventas@chainreactioncycles.com si tienes cualquier otra consulta.
Sentimos enormemente las molestias ocasionadas.
CRC Lee
Best prices and the best services
February 10, 2022
Unprompted review
Very good e-shop and products with good…
Very good e-shop and products with good prices.I would only advise to find others delivery partners for countries out of UK. It took 10 days to receive the parcel in Spain.
January 7, 2022
Super fast..super quality
November 13, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.