CRC was the first online store for bicycle products that I met many years ago. I have bought many times at CRC and the experience has always been satisfactory. Perhaps... before... they had a large... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They cancelled the whole shipment because "there was a food item" with problems in exporting. They refunded a week after it but it took several mails to customer service to find out what happened. Bad... See more
Company replied
It would have been a 5 star experience if the website/app had saved correctly the items from my wishlist. Nevertheless, evetything else from the shopping experience was very smooth. Thanks!
Excellent product! Fast shipping, even internationally! Would suggest, more wrapping for delivery since some areas can still come in contact with the box and be damaged.
Company details
Information provided by various external sources
Nuestro desafío es extender nuestros estándares de calidad a todo el mundo ciclista ofreciendo los mejores precios en todo lo que necesitas para tu deporte haciéndote llegar todo sin problemas.
Contact info
United Kingdom
- www.chainreactioncycles.com/es
4.1
Great
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order was perfect
The order was perfect! Best price and arrived sort quickly. You guys are great. Thanks.
October 24, 2021
You should be aware about shipping…
You should be aware about shipping costs, remember that Amazon has solved that....
May 26, 2021
Great experience!
April 30, 2021
Great Store!!
Great products, great prices great service!!! Receive my product in 1 week and I live in the other side of the world!!
April 23, 2021
I bought several times from…
I bought several times from ChainReaction and always get what I want with an excellent price.
March 1, 2021
Really bad experience
Really bad experience, I payed the shipping of chain reaction and when the product arrive my house I had to pay almost the same quantity of money to be able to receive the product, all this without any previous notice. I wont buy again in this website
December 7, 2020
everything was great!
everything was great!! fast shipping, quiality products, great brands, lots of items on sale! thanks.
September 29, 2020
Unprompted review
Great service and customer attention.
Great service and customer attention.
I received the product quickly, the gadget didn´t work, I had to explain the issue and they sent me a replacement to accomplish with the order.
September 29, 2020
Unprompted review
Perfect
Perfect, as is the rule of the house. There was some delay in the delivery of the product; It was a postal problem, they commented that they had come to my home to deliver the product. It was not true.
A cordial greeting.
September 24, 2020
Unprompted review
Great service
Great service, tried everywhere to get these top end cycling shoes size 41 /7 UK no joy so very happy good price and arrived in just over a week , Happy Customer
September 23, 2020
Unprompted review
12 days waiting and my gps still…
12 days waiting and my gps still there...
September 21, 2020
Unprompted review
First time ordering from Chain Reaction…
First time ordering from Chain Reaction Cycles and it was truly an excellent experience. Ordered a few items (2 large boxes) and they all arrive within a week although it was an international shipment. Good quality product and competitive prices. 100% Satisfied!
September 19, 2020
Unprompted review
Everything was ok.
September 19, 2020
Unprompted review
I requested to rectified the bill to…
I requested to rectified the bill to put my husband details and they said it was not possible because I was asking for some ilegal actuation.
No flexibility
September 14, 2020
Unprompted review
Good experience
Good experience, good products, good prices and faster shipping than I expected. Recommended!
September 14, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.