Chancellors - Ascot Reviews 

369
TrustScore 4 out of 5

3.9

31 High Street, SL5 7HG Ascot, GB


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Rated 5 out of 5 stars

We recently were shown some properties by Lauren who was very professional, knowledgeable and easy to talk to. Lauren quickly understood what we were looking for and clearly explained the current st... See more

Rated 5 out of 5 stars

Couldn’t recommend Chancellors enough! From start to finish they had excellent communication, answered all questions and went out of their way to make the process as smooth as possible. Kai was brilli... See more

Company replied

Rated 5 out of 5 stars

I enquired regarding details on a property and was assisted by Charlie. Throughout our contact the customer experience was professional and concise. Charlie ensured he was available to show me t... See more

Company replied

Rated 5 out of 5 stars

Charlie was very helpful and professional in not only dealing with my enquiries in the phone but also on site. He kept in touch by email and by text message on one occasion, knowing how busy I was... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

3.9

Great

TrustScore 4 out of 5

369 reviews

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3.9

All reviews

(369)

1,741 reviews in the last 12 months

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Rated 4 out of 5 stars

Property viewing with a good agent

Good agent, helpful, explain the property information in details

August 21, 2022
Chancellors - Ascot logo

Reply from Chancellors - Ascot

Hi Mr Cheng, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A pleasure to deal with.

Amy was polite, efficient and happy to assist with all my questions.

August 19, 2022
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Reply from Chancellors - Ascot

Hi Paul, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Amy from Chancellors has been amazing…

Amy from Chancellors has been amazing as have the rest of the team.

August 18, 2022
Chancellors - Ascot logo

Reply from Chancellors - Ascot

Hi Seema, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great and friendly

August 17, 2022
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Reply from Chancellors - Ascot

Hi Sini, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Viewing With Alex @ Chancellors Ascot

We met with Alex Dickson recently to view a property. He was already waiting for us when we arrived and was friendly and polite throughout the viewing. Alex had a good knowledge of the property and was able to answer any questions that we posed. He followed up the next day to get our thoughts and promised to keep us updated with any similar properties that he thought would be interesting for us.

August 4, 2022
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Reply from Chancellors - Ascot

Thank you for leaving us this great review Matt, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great viewing

On time and efficient and answered my questions

August 3, 2022
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Reply from Chancellors - Ascot

Hi Paul, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Alex conducted a viewing with me today…

Alex conducted a viewing with me today and was very helpful, and also very polite given I had run unexpectedly late. Thanks Alex!

July 30, 2022
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Reply from Chancellors - Ascot

Hi Aitch, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service

Excellent service, knowledge of the property was first class.

July 27, 2022
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Reply from Chancellors - Ascot

Hi Steve, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great experience

Great experience being shown around a lovely property in Ascot. What a polite and knowledgeable young man, thank you so much it was a pleasure. Thank you for being so professional Alex Dickson

July 25, 2022
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Reply from Chancellors - Ascot

Thank you for leaving us this great review Joanne, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Alex was very helpful and informative…

Alex was very helpful and informative regarding the property we viewed. He listened to our feedback and suggested viewing alternatives in the same/surrounding areas which was also appreciated.

July 25, 2022
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Reply from Chancellors - Ascot

Thank you for leaving us this great review Mr Hewitt, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Alex was welcoming and professional

Alex was welcoming and professional. Showed us around the property answering any questions we had and explained a brief background to the property.

July 20, 2022
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Reply from Chancellors - Ascot

Hi Elizabeth, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Jason from chancellors estate agents…

Jason from chancellors estate agents polite informative and not aggressively after commission when I stated my preferences for new property.

July 18, 2022
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Reply from Chancellors - Ascot

Thank you for leaving us this great review Amanda, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

i am not a fan of Chancellors and…

i am not a fan of Chancellors and refused to sell through them as i found the Sunningdale office arrogant and always received very poor customer service when looking. Today Alex of the ascot office was wonderful. Honest personable on time with a smile - i could not wish for anymore in an estate agent. sadly property not for me but it would be wonderful if all agents were like Alex

July 13, 2022
Rated 5 out of 5 stars

Review for Alex Dickson

My husband and I have visited a property shown for sale last Saturday. This was done by Alex.
Alex has contacted me by phone to arrange for the meeting, he sent me the details by email, and reminded me of the appointment when the time has approached. He was very professional and friendly at he same time, a difficult combination to have in one person. He has been honest about what he knew about the house and what he does not. He asked the right amount of questions in terms of what we were looking for and was very polite and attentive throughout. It was a good experience, although the house is not what we were looking for, it was our first viewing. Thank you, Alex.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Alex

My partner and I looked at a place today and were shown around by Alex . He was very polite and professional on the phone. In person he was instantly likeable. He provided us with all of the information we needed and answered all of our questions . I didn’t feel pressured in any way and he made me feel comfortable enough to tell him there and then that the place wasn’t right for us . I think he will be a valuable asset to the team for a long time to come . Stephen

June 18, 2022

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