I found Chancellors Botley and their agent Charlie to be so supportive and helpful in finding my new apartment. This is always such a nerve wrecking situation and Charlie made me feel completely at ea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I found Chancellors Botley and their agent Charlie to be so supportive and helpful in finding my new apartment. This is always such a nerve wrecking situation and Charlie made me feel completely at ea... See more
Company replied
Ethan was kind, on time and considerate. Did not do all the "this house has a secret offer we can't tell you about so offer at the marked value thing" that so many other estate agents did trying to pr... See more
Company replied
My partner and I had a great experience working with Chancellors. Charlie Bishop was professional, friendly, and very helpful throughout the entire process of getting our new flat. He took the tim... See more
Company replied
Cormac has a friendly professional and polite personality. He puts his clients at ease and radiates professionalism. He helped me enormously sail through the whole selling process. He made himself... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
11 West Way Place, Botley, OX2 9TJ, UK, Oxford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chancellors provided an excellent service when selling my flat & Cormac the estate agent who dealt with it did a great job. With a really good online listing & Cormac phoning round a lot of potential buyers I immediately got a lot of interest in the flat & I was given lots of feedback about how all the viewings went. Good advice was provided throughout the process & it was only a few weeks before I found a buyer. Very pleased with the service Chancellors & in particular Cormac provided.

Reply from Chancellors - Botley
Tom Houlihan was kind, patient, attentive, and professional. He displayed great knowledge of the properties that he showed us, and was both courteous and receptive to both humour and serious questions. His thoroughness and patience made the viewing an easy and satisfying experience. I feel better prepared to make a decision about these properties thanks to his help.

Reply from Chancellors - Botley
Outstanding, helpful, excellent negotiator, good communication between buyer & seller, follow up with updated.

Reply from Chancellors - Botley
The service provided by Botley brach is really good. It is fast and professional.

Reply from Chancellors - Botley
Would like to give a special thanks to Mr Cormac Thompson-Hale of Botley branch’s Chancellor for being very helpful and his excellent service!

Reply from Chancellors - Botley
Having recently decided to market our property, my obvious choice was to market through Chancellors as they are the number one seller in our area.
I rang Chancellors on the Friday and arranged for a valuation on the Monday. Cormac Thompson-Hale duly arrived as agreed, we agreed on a valuation and Cormac said he had lots of potential buyers. He then called later in the day to say he had arranged for viewings the very next day ! wow.
The following day he asked if we would consider an open house viewing as he had several people interested. We had six - eight people look at the house and the following day agreed a sale.
What can I say, Cormac worked tirelessly arranging viewings and worked out side of office hours to keep us informed and bring us a successful sale.
Cormac always accompanied viewings and kept us informed of each viewing result.
This man is a true asset to Chancellors as he was kind, courteous and respectful to us all of the way through our house selling experience and if asked I would definitely give Cormac a 5* recommendation to anyone wishing to sell their home in the future to contact Cormac Thompson-Hale through Chancellors,

Reply from Chancellors - Botley
I wish I could give no star! I have never seen an estate agent worst than Chancellors especially the Botley branch!
Unfortunately, I had to deal with Cormac at Chancellors Botley on multiple occasions to buy a house. His rudeness and unprofessional behaviour was beyond imagination! I have no idea how this kind of behaviour is even allowed in Chancellors.
I have complained to head office but to my surprise, Chancellors did not take any serious action against him nor they believe he needs to apologise!
Their protocols encourage staffs to lie in order to achieve a higher sale price.
They keep the properties on the market even after the sale is agreed!
In some occasions, the listed photos of properties did not even match with the real estate of them upon viewing!
I have reported them to PRS.

Reply from Chancellors - Botley
Tom was responsive and arranged the viewing within days. He answered majority of my questions and has promised to get back to me with answers to the ones he was unsure about. Friendly and helpful.

Reply from Chancellors - Botley
Very patient and personable showing us around this house.

Reply from Chancellors - Botley
Tom was very insightful on our house viewings today

Reply from Chancellors - Botley
Tom was very knowledgeable about the property he was showing us and answered all our questions. He has very positive attitude and is helpful and efficient in his work.
Pleasure working with him and would highly recommend.

Reply from Chancellors - Botley
The young man who showed me around the property, Tom, was well-mannered, charming, and gave me all the information I needed, including details about the changing status from leasehold to freehold and the continuing service charge for the roads.

Reply from Chancellors - Botley
Tom was welcoming, friendly, and informative at the house viewing. I would definitely view a house with Chancellors Botley again.

Reply from Chancellors - Botley
was met by Tom who was polite and professional and even though we where late he waited for us and we didn't feel rushed even though he had another appointment to go on to.
Good viewing. Tom was there when we arrived (early!), polite, friendly and well-informed about the property and the vendor.
Tom was flexible, friendly, and knowledgeable about the property. He also gave some useful insight into the area and the current market in Oxford. Thanks greatly.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.