Chancellors - Bracknell Reviews 

1,532
TrustScore 4.5 out of 5

4.7

Bond Way, RG12 1NY Bracknell, England, GB


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Rated 5 out of 5 stars

We have been letting our old family home of 87 years with Chancellors (formerly Russell Baldwin & Bright) in Hay on Wye for 26 years! New tenants have just moved in and the entire process was very... See more

Company replied

Rated 5 out of 5 stars

I am writing to thank Mr. Dylan Webb, the Senior Lettings Negotiator of Chancellors in Bracknell. Dylan provided excellent, timely service, under the supervision of his senior, Ms Georgia Co... See more

Company replied

Rated 5 out of 5 stars

I've worked with Will Voyce for some time now helping me with my rental property. I find Will extremely professional, very helpful and always does his best to forward any information that I requir... See more

Company replied

Rated 5 out of 5 stars

We have used Chancellors as estate agent to let a property for us for about 4 years. Our main contacts have been Georgia Collingwood as property manager and Liberty Noke. Both have kept us well info... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Bond Way, RG12 1NY, Bracknell, England, United Kingdom

  • 01344 408000

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,532)

1,727 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful Weekly Updates

We worked with Shelby as our sales progression advisor. She checked in with us weekly over the phone and was always available by email whenever we had questions. Her updates helped keep us informed throughout the process.

Thank you for your time and support during our sale.

November 11, 2025
Unprompted review
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Good outcome despite urgent escape of water issue

I dealt with Maisie Spooner at Chancellor’s property management. She was amazing at keeping me updated and chasing the contractor on my behalf. Thanks to Maisie for listening and understanding the urgency to prevent further water damage of the property. She was super professional and responsive to all my queries. The problem has now been fixed.
It was a pleasure to deal with Maisie because she was polite and efficient at the same time. Chancellors should be grateful to have her on their property management team.

November 21, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

I found Fiona shkreli very cooperative…

I found Fiona shkreli very cooperative with issues I have had with the flat and attentive to the requests I had .

November 19, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Outstanding Support from Franki at Chancellor’s

It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and forth to get things sorted. I truly appreciate her support and kind assistance.

November 14, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Franki at Chancellors is the best we…

Franki at Chancellors is the best we have ever come across. Always quick getting back to us, friendly, helpful and respectful. We would recommend chancellors to a friend because of this.

November 14, 2025
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Reply from Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Molly from Chancellors Bracknell

Molly has a very professional and friendly telephone manner. She always follows up her calls with an explanatory e-mail. Molly doesn't waffle and explains why she is contacting me and what needs to be considered as a result of her call. My husband and I have been very happy with our contact with Holly.

November 11, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

We are so grateful to Maisie for…

We are so grateful to Maisie for helping us about everything, even after moved in.

November 10, 2025
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Since Shana Tolsma started managing our…

Since Shana Tolsma started managing our property, any situation that needed to be sorted was resolved swiftly and quickly, which compared to previous other people weren’t sorting anything out or we will have to be chasing them to get it resolved. She is definitely a great asset to your team and is doing excellent job.

November 5, 2025
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Reply from Chancellors - Bracknell

We're happy to hear that you've had a positive experience with our property management services. It's great to know that issues have been resolved promptly and efficiently. We appreciate your feedback and are glad you're satisfied with the service.

Rated 5 out of 5 stars

Prompt and Professional service

(ST) dealt with my issue promptly and professionally.
Despite a delay with my email delivery due to an MP4 file that was attached 🤦‍♂️

She provided excellent service. Very satisfied.

November 5, 2025
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Reply from Chancellors - Bracknell

We appreciate you sharing your experience. We are happy to hear that the issue was resolved professionally and promptly, despite the email delay. We value your satisfaction.

Rated 5 out of 5 stars

Landlord`s feedback

Prompt, helpful and solution driven, yet kind communication from Franki Deacon, Executive Property Manager, made the experience far more easier, which is very importnant in maintaining the healthy relation between the tenant and the Landlord and at the same time managing smoothly all the processes of the industry . Well done!

November 5, 2025
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Reply from Chancellors - Bracknell

We appreciate your positive feedback. It's great to hear that the communication was helpful and made the experience easier. We aim to maintain healthy relationships and manage processes smoothly.

Rated 5 out of 5 stars

I recently finished my tenancy with Chancellors and had great support

I recently finished my tenancy with Chancellors and dealt with Lauren Clancy from the Oxon Property Management team. Lauren was very professional, responsive and helpful throughout the check-out and deposit process.

She kept me updated, chased things promptly when needed, and made the whole process much smoother. Great service, thank you Lauren.

October 30, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Better communication

Better communication

October 29, 2025
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very simple process from start to…

Very simple process from start to finish.
Pleased with the result.
No complaints

October 29, 2025
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Reply from Chancellors - Bracknell

We're happy to hear that you found the process simple and were pleased with the result. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Fantastic lovely lady under sing and…

Fantastic lovely lady under sing and rectified situation
Highly professional

October 29, 2025
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Tenancy Renewal Chancellors

I experienced excellent customer service due to Chancellors employee Georgie Jenner. She was prompt, courteous and understanding, seeing my tenancy renewal through to it's conclusion and answering any questions I had. It makes a difference when a mildly nerve wracking process (such as renewing a tenancy agreement) is handled by a single person and Georgie owned the task for me in such a professional manner that meant that I had no worries.

October 27, 2025
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Tenancy Renewal

I have been renting out my property with Chancellors for almost 10 years now and it’s renewed annually. Emilia Williams from the Renewals team contacted me recently as my renewal is due in January , the whole process from first contact to completion took just under two weeks compared to previous years where it usually takes between 4 and 5 weeks. This is a significant improvement on previous years and great service , long may it continue!

October 27, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

A huge thanks to Chelsey Mitchell for…

A huge thanks to Chelsey Mitchell for sorting out the recent issues with our property on time and effectively. Good job 👏 👍

October 27, 2025
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Highly recommended the South East…

Highly recommended the South East Property Management team of Chancellors in Bracknell. Excellent services, timely and responsible follow up actions especially from Olivia Hesson, Felicity Hester and Emilia Williams.

October 27, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Best agency and very professional service

I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.

October 21, 2025
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Olivia was amazing

Olivia was amazing . She went above and beyond to get something over the line for me. Totally calm, professional and efficient . Really grateful to her and she is an ambassador for Chancellors. Thank you Olivia ! It’s is 5 stars I have edited this after the reply it was always 5

October 14, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

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