Chancellors - Bracknell Reviews 

1,532
TrustScore 4.5 out of 5

4.7

Bond Way, RG12 1NY Bracknell, England, GB


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Rated 5 out of 5 stars

We have been letting our old family home of 87 years with Chancellors (formerly Russell Baldwin & Bright) in Hay on Wye for 26 years! New tenants have just moved in and the entire process was very... See more

Company replied

Rated 5 out of 5 stars

I am writing to thank Mr. Dylan Webb, the Senior Lettings Negotiator of Chancellors in Bracknell. Dylan provided excellent, timely service, under the supervision of his senior, Ms Georgia Co... See more

Company replied

Rated 5 out of 5 stars

I've worked with Will Voyce for some time now helping me with my rental property. I find Will extremely professional, very helpful and always does his best to forward any information that I requir... See more

Company replied

Rated 5 out of 5 stars

We have used Chancellors as estate agent to let a property for us for about 4 years. Our main contacts have been Georgia Collingwood as property manager and Liberty Noke. Both have kept us well info... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Bond Way, RG12 1NY, Bracknell, England, United Kingdom

  • 01344 408000

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,532)

1,727 reviews in the last 12 months

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Rated 5 out of 5 stars

Always There When I Needed Them

With Rebecca as our Property Manager, I was confident that the property was in good hands. Communication was always clear, and I could easily reach Rebecca or a member of her team whenever needed.

October 14, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Polite, quick and helpful

Isabelle Wain was very polite, helpful and quick with my tenency agreement renewal.

October 10, 2025
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Reply from Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Best moving experience I’ve had!

Shelby and her team of sales progression advisors were amazing throughout my home purchase. I’ve used other estate agents in the past and I wasn’t expecting the level service they provided. They communicated between myself the seller and both of our solicitors giving me regular updates and pushed everything along to completion on my behalf making everything much less stressful! They answered any questions I had and were just great throughout the whole process. I wouldn’t hesitate to recommend Shelby and her team at Chancellors, Bracknell. Thanks for everything and I couldn’t be happier in my new home!

September 12, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

They were very helpful and informative…

They were very helpful and informative and kept us updated regularly

September 22, 2025
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Hollie from the Oxon Property…

Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.

September 19, 2025
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Reply from Chancellors - Bracknell

We're happy to hear that our team member was responsive and proactive in resolving your maintenance issue. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Excellent professional service

We have been letting our old family home of 87 years with Chancellors (formerly Russell Baldwin & Bright) in Hay on Wye for 26 years!
New tenants have just moved in and the entire process was very professionally and efficiently managed by Jane Carter in the Hay office and Taylor Corkery from Specialist Lettings.
It's quite a complicated procedure but any queries were dealt with very promptly by both Jane and Taylor. Thank you very much.

September 4, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

We’ve had an amazing agent assigned to…

We’ve had an amazing agent assigned to deal with our contract renewal. That was Georgie Jenner, really patient and made everything simple. Thank you.

September 16, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Hollie was very professional with a…

Hollie was very professional with a warm touch built in to her professionalism. She said she would get back to me and she did, her clarity on the matter and professionalism was excellent.

September 12, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Fast and useful response

September 11, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Will always go with Chancellors…

Been with Chancellors for about 8 years. They’ve been pretty awesome throughout and can’t recommend them enough. But some of the staff go over and above to exceed, like Georgie at the Bracknell branch. Georgie is extremely thorough, efficient and has always been a top notch professional.

September 9, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great property management by Chancellors

Chancellors have been managing my property in Oxfordshire for many years now. The service has been consistently excellent. Recently, Jamie Woodman (property manager in Chancellors' Bracknell office) dealt very efficiently and effectively to get repairs done to the roof of the property.

September 9, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

The Executive property Manager

The Executive property Manager, Amy Jones personally contributed to, a number of challenging issues we had been experiencing,with a understanding positive attitude.Thank you for all your help. Excellent customer care.

September 8, 2025
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Chancellors were great to deal with

Chancellors were great to deal with, professional and diligent at all times, thouroughly recommend

September 5, 2025
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Reply from Chancellors - Bracknell

We're happy to hear that you had a positive experience with our services. We appreciate your kind words and thank you for your recommendation!

Rated 5 out of 5 stars

We’ve had such a positive experience…

We’ve had such a positive experience working with Emma Cotterell MARLA. She is consistently professional, approachable, and quick to respond whenever we’ve had questions or needed support. What really stands out is her proactive communication and attention to detail. She always makes sure everything runs smoothly in our stay in this rental property. It’s clear that she genuinely cares about providing the best service possible, and we feel very well looked after. I would highly recommend her to anyone in need of excellent property management.

August 28, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Swift, positive responses

Could expect swift response and positive answers from Liberty. They looked over our concerns and expectation very well. I feel good to trust Chancellors with managing tenancy matters for us.

August 20, 2025
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Reply from Chancellors - Bracknell

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We’ve lived in a flat managed by…

We’ve lived in a flat managed by Chancellors for 3 years. Recently, Georgie J was a great help renewing our tenancy. Thanks Georgie! Property management and maintenance services have been well managed over the years too.

August 22, 2025
Unprompted review
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 1 out of 5 stars

I have been deeply disappointed with…

I have been deeply disappointed with the way Steven and the team at Chancellors have handled my situation. Their approach has been unhelpful, dismissive, and completely lacking in fairness. It is clear to me that Chancellors are far more interested in extracting money from tenants than in providing any level of genuine service or support.

This experience has left me with zero trust in the company. I will never use Chancellors again to rent or buy a property, and I strongly advise others to think twice before doing business with them.

August 18, 2025
Unprompted review
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Reply from Chancellors - Bracknell

Thank you for bringing this to our attention Michelle, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

Rated 5 out of 5 stars

Excellence, integrity and support.

Amy's excellence shines through via her vast breadth of knowledge, her strong communication skill and professional nature. She dealt with my tenancy through complete integrity and I felt significantly supported throughout. She has made an extremely valuable contribution to my landlord experience.

August 20, 2025
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Reply from Chancellors - Bracknell

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Being kept informed and up to date and…

Being kept informed and up to date and having access to the various departments is important to me.
Also I appreciate the ease of telephonic communications with both Bracknell and East Oxford offices.
Chancellors paper trail is excellent, especially as I can use their Henley estate agents for lengthy documents.

August 19, 2025
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Reply from Chancellors - Bracknell

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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