Chancellors - Central Admin Team Reviews 

Chancellors always provide a professional and informative service. I would recommend them to anyone looking to sell or buy a property.

Liberty at Chancellors has produced a very attractive looking brochure very promptly. She responded quickly to a minor requested change and has maintained close contact.

The young lady that was assisting me, was very patient, courteous and polite. She went through questions and answers with me slowly and respectfully. It was a pleasant experience. She is a good admin staff called Rebecca. Chancellors are lucky to have her. Not sure which branch she was in.

Melissa in the admin team was very helpful with our property advert and made sure it went online correctly. Cannot fault our experience with Chancellors so far!

Only just started my journey with this agent but so far am very impressed. All information has been fed back to me and all the staff are very knowledgeable and approachable

Enthusiastic, diligent and always helpful. The Admin team at Chancellors are very thorough.

Chancellors Property Management is a NIGHTMARE. I don’t know how they even agreed to represent this swamp that I live in. 7 months after moving into this place, I’m still asking for things to be fixed and being asked SILLY questions so that things aren’t fixed. The manager and landlord don’t follow up on anything. I don’t know why they don’t just come themselves to inspect the place. Also, clearly this landlord lives on another planet because he thinks this dump of his is still in good condition and doesn’t want to get anything fixed. But of course the rent must be fully paid every month. What abuse!

Many thanks to Leanne for her friendly and helpful guidance today in completing my documentation. She made the process much easier, and it was a pleasure dealing with her.

I have found Leeann Giles at Chancellor’s Letting Agents very efficient and helpful without her assistance I would have found the process difficult.Thank you so much Leeann
John Quinton-Navarro

Rebecca was both prompt and efficient when dealing with our landlord agreement with Chancellors. A pleasure to deal with.

Lauren McRae-Adams has provided a first class service over the last few weeks during some challenging times with our current tenancy. She has remained highly professional and responsive throughout numerous telephone conversations and email communications. We have valued her service and support. Thanks so much Lauren !

Happy with chancellor’s and Emily Harris professional service. Bracknell and high Wycombe branches.

I made an email enquiry and they called back within minutes to make an appointment and take appropriate details.

In general I have been very dissatisfied with Chancellors over the years. Frequently changing contact points, poor management of issues from tenants, not seeming to have me in mind when handling these problems, however my recent experience with Ilyas Mamoun was excellent.

I live overseas, so managing things can be stressful. Recently I received a letter from a utilities company that had been handed over to a debt collector. This was for an unpaid gas bill that had not been paid by the current tenant.

I called both the debt collector and the utility company to explain that this was a mistake to send to me and I got nowhere with either of them.

I spoke to Ilyas who had initially dealt with this when the letter was received at Chancellors HQ and he told me that he would personally speak to the utility company.

He called me back very promptly and said that the utility company was going to rectify the bill and address it to the tenant and also call-off the debt collector.

This was all managed very quickly by Ilyas.

Thank you!
Andy

Jenny is very kind and patient, help me to complete signing for the documents.

Thank goodness for Olga, without her help I would not have been able to complete the documents she emailed to me, she stayed on the phone and talked me through them. Thank you for all your support and patience.

I have had good service from Chancellors' property manager Francesca Deacon.

Excellent customer service received. A professional, courteous approach, prompt and comprehensive. Outstanding presentation packages. Thank you very much.