Chancellors - Central Admin Team Reviews 

Emma Cotterell MARLA, a Deputy Team Leader at Chancellors took over the property management of our home recently. Incidentally, it was a time of a lot of refurbishment a the house.

The timing couldn’t be more welcome. Emma navigated everything with ease. The project involved multiple disciplines of workmanship - from plumbing to electrical to painting, etc., and a lot of coordination.

She communicated with us brilliantly, and unlike previous managers, we were updated with clarity about budgets, prices, and what was happening at each stage. This helps a lot since we do not live near the property. It also made decision making easier for us.

Above all, Emma was thoroughly professional yet warm, respectful, understanding and friendly, a combination that is rare in the housing market and industry. Her seniority and experience really shined through and we are grateful for that.

Emma Cotterell MARLA, a Deputy Team Leader at Chancellors took over the property management of our home recently. Incidentally, it was a time of a lot of refurbishment a the house.

The timing couldn’t be more welcome. Emma navigated everything with ease. The project involved multiple disciplines of workmanship - from plumbing to electrical to painting, etc., and a lot of coordination.

She communicated with us brilliantly, and unlike previous managers, we were updated with clarity about budgets, prices, and what was happening at each stage. This helps a lot since we do not live near the property. It also made decision making easier for us.

Above all, Emma was throughly professional yet warm, respectful, understanding and friendly, a combination that is rare in the housing market and industry. Her seniority and experience really shined through and we are grateful for that.

Leeann guided me in completing a fiendishly difficult online form. She was patient knowledgeable and competent. She is a credit to her employer.

Informative, helpful polite

Leah Sims was very help, polite and great customer service.

Zoe communicated well, provided timely reminders when I needed it and was very professional throughout.

Attentive, good communication and great property brochure.

Great service and professional staff. Liberty was particularly helpful providing first class work . Highly recommended

Leanne was friendly, positive and helped me to quickly progress through documents

Efficient service from the admin team - I was contacted within agreed time frame, informed of what was required and then was provided with support to ensure that all the detail required was completed to the standard needed. Warm and friendly, thank you

Working with Chancellors as a landlord, i have experienced very efficient and friendly service. I have been kept informed during the whole process, and recommend them.

Amy Jones who is attached to Thameside Property Management has been quite helpful in terms of passing our queries to relevant personnel and get responses

transparent and reliable information and updates

Fast, efficient & friendly contact, clear & concise communications.

very good professional service from Jenny.
calmly talked me through all aspects of the agreement

Kayleigh from Chancellors estate agents has been very helpful in getting our property on the market today.Very pleasant to deal with and nothing is too much trouble.

The Team and especially Liberti have been a great support in getting through the process. Very responsive and supportive. Clear explanations and very professional attitude.

Georgia has always responded quickly to my emails and phone calls.

We have had a really good experience selling with chancellors they have been really helpful through out.

Racheal contacted me to inform me of what she required in order for Chancellors to re-market my property (a photo of my driving licence). She also went the extra mile and contacted other members of Chancellors to keep them all in the loop as to the situation regarding my letting requirements. I found her very pleasant to speak with and an excellent communicator. Many thanks.