Chancellors - Chesham Reviews 

664
TrustScore 5 out of 5

4.8

64 The Broadway, HP5 1EG Chesham, GB


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Rated 5 out of 5 stars

great service and communication from start to finish.. we had the house for sale with another dominate agent in Chesham for over 8 months who sold the house four times but failed to see the sales thr... See more

Company replied

Rated 5 out of 5 stars

Ben Newman from the Central Lettings Team has been a superstar in dealing with our documents and ensure a positive progression of our tenancy. His level of communication is outstanding, he gave regu... See more

Company replied

Rated 5 out of 5 stars

Nick was our point of contact throughout the process. His local knowledge of the market, the area as well as analysis of the strengths and weaknesses of our property were very welcome. He liaised in... See more

Company replied

Rated 5 out of 5 stars

Staff very helpful in keeping me informed through what turned out to be a rather drawn-out buying process - though this was not Chancellors’ fault. In particular, Nick Richmond’s intercessions with... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 64 The Broadway, HP5 1EG, Chesham, United Kingdom

  • 01494 774343

4.8

Excellent

TrustScore 5 out of 5

664 reviews

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4.8

All reviews

(664)

1,830 reviews in the last 12 months

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Rated 2 out of 5 stars

House move …

Getting the house on the market and getting a buyer was ok but James in after sales did not make it easy, the whole process went downhill very quickly

June 4, 2026
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Reply from Chancellors - Chesham

Hello, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.

Rated 5 out of 5 stars

thumbs up for chancellors..

great service and communication from start to finish.. we had the house for sale with another dominate agent in Chesham for over 8 months who sold the house four times but failed to see the sales through. due to there neglect of the sale. unlike nick and james at chancellors who have kept us informed every step of the way and been proactive all the way through.

June 17, 2026
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Reply from Chancellors - Chesham

We appreciate your feedback and are glad our team provided excellent service and communication, especially after your previous experience. We are pleased we kept you informed and were proactive throughout the process.

Rated 5 out of 5 stars

Fantastic Experience with Chancellors So Far

Ben Newman from the Central Lettings Team has been a superstar in dealing with our documents and ensure a positive progression of our tenancy. His level of communication is outstanding, he gave regular updates and made it really clear what the next step would have been. He has taken care of our case with great professionalism and efficiency. He's a great asset to the team.

I also want to shout out to Henry Smith, Chesham Letting Manager. We had an excellent experience with Henry: he was approachable, professional, and reliable throughout the entire process. He followed through on his commitments, and proved to be someone we could trust. Thanks so much Henry!

June 15, 2026
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Reply from Chancellors - Chesham

We're delighted to hear about your positive experience with our team. It's wonderful to know that our colleagues provided outstanding communication and professionalism, ensuring a smooth process. We appreciate you recognizing their dedication and efficiency. Thank you for your kind words!

Rated 5 out of 5 stars

Professional

Professional, helpful and personable all the way

May 11, 2026
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Reply from Chancellors - Chesham

We're happy to hear that you found our team professional, personable, and helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Outstanding Support from Callum Throughout My First Home Purchase

I would highly recommend Chancellors to anyone looking to buy or sell a property. As a first-time buyer, the whole process felt quite daunting at times, but Callum and the team made it incredibly straightforward from start to finish.

They were always friendly, approachable and professional, taking the time to understand exactly what I was looking for. Every viewing was well organised, and Callum came prepared with detailed knowledge of each property, which made a real difference and gave me confidence throughout the process.

Their communication and support were excellent, and I genuinely felt looked after every step of the way. Thank you again to Callum and the team for making my first property purchase such a positive experience.

May 6, 2026
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Reply from Chancellors - Chesham

We're happy to hear that your first-time buying experience was straightforward with our team's support. We appreciate your kind words regarding our team's friendly, approachable, and professional service. We're glad you felt confident with the detailed property knowledge provided and that our communication met your expectations. Thank you for recommending us!

Rated 5 out of 5 stars

Thanks Chesham team!

Thanks Richard, Nick, Callum and Chesham team for your effort and help throughout our sale! It was a long process but you supported us throughout and were always responsive.

April 1, 2026
Unprompted review
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Reply from Chancellors - Chesham

We appreciate your positive feedback and are so glad we could support you through the selling process. We are grateful for your acknowledgement of our responsiveness.

Rated 5 out of 5 stars

Robert leybourne from chesham branch…

Robert leybourne from chesham branch was very cooperative,friendly and helpful made my viewing very easy and accommodated me on several timings which suited me very well

April 1, 2026
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Reply from Chancellors - Chesham

We appreciate you sharing your positive experience! We are so pleased to hear that our team was cooperative, friendly, and helpful, and accommodated your viewing needs.

Rated 5 out of 5 stars

I have had a positive experience…

I have had a positive experience dealing with the team in relation to my properties. They have always been helpful, responsive and professional. Most of my earlier dealings were with another manager, but since Henry has taken over he has been proactive and easy to deal with. Overall, a good service and I appreciate the support provided.

March 25, 2026
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Reply from Chancellors - Chesham

We appreciate you sharing your positive experience with our team. We're happy to hear that you found our team helpful, responsive, and professional. We appreciate your feedback regarding our proactive approach and ease of communication.

Rated 5 out of 5 stars

Excellent team

Chancellors in Chesham handled our recent house sale. All the staff were friendly and responsive, which made the process easier. Callum, in particular, was very supportive and helpful. I can recommend his people skills if there are difficult people in your chain, as he was able to support our process by communicating effectively to find a way forward when issues presented themselves. Nicholas was tireless during the sales process and guided us when necessary. I liked the team's collaborative approach and their consistent communication with us after viewings. This team will do their best for clients in a challenging market with increasingly demanding conditions. I have no hesitation in recommending.

March 18, 2026
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Reply from Chancellors - Chesham

We're happy to hear that the team's friendly and responsive service made the house sale process easier for you. We appreciate your recognition of the team's people skills and collaborative approach, especially their effective communication during challenging times. Thank you for recommending our services!

Rated 5 out of 5 stars

Shana from the Thameside Property…

Shana from the Thameside Property Management team covering Chesham is an excellent Property Manager. She's always friendly and helpful and has worked really hard to sort out complex situations.

March 10, 2026
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Reply from Chancellors - Chesham

We're so glad to hear that you've had such a positive experience with our Property Management team. It's great to know that you appreciate their friendly and helpful attitude in resolving complex issues.

Rated 5 out of 5 stars

Helpful support

Staff very helpful in keeping me informed through what turned out to be a rather drawn-out buying process - though this was not Chancellors’ fault. In particular, Nick Richmond’s intercessions with various parties got the ball rolling again when things seemed to have stalled, for which much thanks.

February 20, 2026
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Reply from Chancellors - Chesham

We're happy to hear that our team was helpful during the buying process. We appreciate your recognition of our efforts to keep things moving and we thank you for your positive feedback.

Rated 5 out of 5 stars

Great Team at Chesham This was a long process

This was a long process. With lots of disappointments along the way. Chancellors and the whole team at Chesham with every step. They were informative, supportive and patient.

February 16, 2026
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Reply from Chancellors - Chesham

We appreciate your feedback and are so glad we could be informative, supportive, and patient throughout the process. Thank you for sharing your experience.

Rated 5 out of 5 stars

Special thanks to Callum at Chancellors, Chesham.

Another great experience of using Chancellors, Chesham. I cannot fault them. This time the sale of my property was overseen by Callum, who was a pleasure to deal with throughout the whole transaction. Callum communicated with me effectively and always responded promptly to any enquiries I had. His friendly nature and professional approach to his work helped to make the whole sale process a stress free experience.

February 20, 2026
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Reply from Chancellors - Chesham

We appreciate you sharing your experience. We're so glad to hear that the sale of your property was a stress-free experience, and that you were pleased with our communication.

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always, full transparency throughout the whole selling process with any drama’s. Nick & his team just make the thing a breeze

February 20, 2026
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Reply from Chancellors - Chesham

We're happy to hear that the selling process was transparent and easy for you. Our team appreciates your positive feedback and is always here to help!

Rated 5 out of 5 stars

Nicholas worked tirelessly behind the…

Nicholas worked tirelessly behind the scenes to ensure our purchase went ahead. There were times when we thought that might not happen, due to a complex chain. Thank you!

February 16, 2026
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Reply from Chancellors - Chesham

We appreciate your positive feedback. We're so glad to hear that our hard work helped you navigate the complexities of the purchase. Thank you for acknowledging our efforts!

Rated 5 out of 5 stars

Excellent local knowledge

Nick was our point of contact throughout the process. His local knowledge of the market, the area as well as analysis of the strengths and weaknesses of our property were very welcome. He liaised incessantly between us as vendors and the prospective purchasers and provided a detailed report of all offers, counter offers and proposals. He took real pride in securing the best deal for us. Thank you Nick!

December 11, 2025
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Reply from Chancellors - Chesham

We appreciate you sharing your positive experience. We're happy to hear that the local knowledge, analysis, and dedication to securing the best deal were welcome. We will be sure to share your kind words with the team.

Rated 5 out of 5 stars

Great helpful service

Great helpful service, they’ve always been quick and efficient helping us sort out our lease.

February 3, 2026
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Reply from Chancellors - Chesham

We're happy to hear that our service was helpful! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

I must say that Callum was a real help-…

I must say that Callum was a real help- so helpful and really easy to talk to, highly recommend!

January 26, 2026
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Reply from Chancellors - Chesham

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

We recently purchased a property…

We recently purchased a property through Chancellor, and working with Callum Ginn was a remarkable experience. His assistance throughout the process was incredibly helpful, making what can often be a stressful endeavor feel seamless. Callum's expertise and dedication to his clients truly stood out, and he was always available to answer our questions and provide guidance. I would definitely recommend him to anyone looking to buy property; his professionalism and support were invaluable.

October 31, 2025
Unprompted review
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Reply from Chancellors - Chesham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We recently purchased a property…

We recently purchased a property through Chancellor (chesham ), and working with Callum Ginn was a remarkable experience. His assistance throughout the process was incredibly helpful, making what can often be a stressful endeavor feel seamless. Callum's expertise and dedication to his clients truly stood out, and he was always available to answer our questions and provide guidance. I would definitely recommend him to anyone looking to buy property; his professionalism and support were invaluable.

January 22, 2026
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Reply from Chancellors - Chesham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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