Chancellors - Chesham Reviews 

664
TrustScore 5 out of 5

4.8

64 The Broadway, HP5 1EG Chesham, GB


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Rated 5 out of 5 stars

great service and communication from start to finish.. we had the house for sale with another dominate agent in Chesham for over 8 months who sold the house four times but failed to see the sales thr... See more

Company replied

Rated 5 out of 5 stars

Ben Newman from the Central Lettings Team has been a superstar in dealing with our documents and ensure a positive progression of our tenancy. His level of communication is outstanding, he gave regu... See more

Company replied

Rated 5 out of 5 stars

Nick was our point of contact throughout the process. His local knowledge of the market, the area as well as analysis of the strengths and weaknesses of our property were very welcome. He liaised in... See more

Company replied

Rated 5 out of 5 stars

Staff very helpful in keeping me informed through what turned out to be a rather drawn-out buying process - though this was not Chancellors’ fault. In particular, Nick Richmond’s intercessions with... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 64 The Broadway, HP5 1EG, Chesham, United Kingdom

  • 01494 774343

4.8

Excellent

TrustScore 5 out of 5

664 reviews

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4.8

All reviews

(664)

1,736 reviews in the last 12 months

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Rated 5 out of 5 stars

Callum was really helpful and arranged…

Callum was really helpful and arranged viewings at short notice and kept us up to date on all the latest properties coming onto the market. He knew what we were looking for and was always available for viewings and was very informative

June 10, 2025
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Reply from Chancellors - Chesham

Thank you for leaving us this great review Rebecca, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Sale arranged quickly

Sale arranged quickly
Regular update throughout the sale process

May 23, 2025
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Reply from Chancellors - Chesham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

recommend

great experience of selling through chancellors. very professional, great pictures, excellent support with chasing solicitors (although I would avoid the in house solicitors they recommend).

May 15, 2025
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Reply from Chancellors - Chesham

Thank you Jennifer for giving our Chancellors - Chesham Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

Excellent service from the start to…

Excellent service from the start to finish . Good communication each step of the sale progress. Highly recommend Nick and his team. Well worth using their solicitor panel as they also communicated well .

May 15, 2025
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Reply from Chancellors - Chesham

Hi Adrian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great choice of Estate Agents :)

Chancellors were a great estate agents to use, we had a very good experience of buying a house. We felt very comfortable as first time buyers when asking questions and needing extra clarity or support. We had Dan as our Sales rep and he viewed the property with us, making us feel very welcome and answering any questions about the property. We also had Richard and Tanja helping us throughout the buying process. They were all very helpful. We would definitely recommend using Chancellors, Chesham.

May 15, 2025
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Reply from Chancellors - Chesham

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Outstanding Service from Henry Smith at Chancellors Chesham

5 Stars –
Henry Smith was an absolute pleasure to work with. From the very first interaction, he was professional, approachable, and incredibly knowledgeable about his job. He took the time to understand our needs and kept us updated every step of the way, making the whole process feel smooth. His communication was prompt and clear, and nothing ever felt like too much trouble. I would highly recommend Henry to anyone looking for a reliable and proactive agent. A real asset to the Chancellors Chesham team!

May 13, 2025
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Reply from Chancellors - Chesham

Hi Cristian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very helpful in what turned out to be a…

Very helpful in what turned out to be a tricky process not due to chancellors, always kept me updated and in the loop. Agent done a great job

May 1, 2025
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Reply from Chancellors - Chesham

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Impossible to get a viewing booked by email

I know exactly which property i’m interested in having looked at all the details on rightmove. I’m ready to purchase, chain free. I even know what offer i’d put in if I like it.

The problem - I’ve been trying for 3 days to get hold of Chancellors by email to book an appointment and it’s impossible!

I’m only getting spam emails back showing me a list of available properties. How am I meant to get a viewing?

March 29, 2025
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Reply from Chancellors - Chesham

Thank you for letting us know about this Emily, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

Friendly, helpful and efficient!

Very prompt availability for a viewing, Henry was very friendly and helpful during the viewing and has been a great point of contact helping us through the application process.

March 24, 2025
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Reply from Chancellors - Chesham

Thank you for your fantastic review, Aidan! We're thrilled to hear that Henry was able to provide you with prompt service and support during your viewing and application process. Your satisfaction is our priority, and we're here to help every step of the way. If you need anything else, feel free to reach out!

Rated 5 out of 5 stars

Great service

Fantastic service from Richard, Nick and the sales team in Chesham for my recent property sale. They were friendly and professional and the property was under offer within a few days of going on the market. I got regular updates and support throughout the remainder of the transaction, and the sale went through very quickly. Highly recommended!

March 19, 2025
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Reply from Chancellors - Chesham

Thank you for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you found our team to be friendly, professional, and helpful throughout the selling process. We strive to provide our clients with a smooth and efficient experience, and we are pleased that our efforts were appreciated.

Rated 5 out of 5 stars

Outstanding service from start to finish.

Outstanding service from start to finish! Nick, Richard, Daniel and the team were incredibly professional, responsive, and knowledgeable throughout the entire process. After a bad experience with B&M they kept me informed every step of the way and made what could have been a stressful experience feel smooth and straightforward. Their local knowledge and honest advice really made a difference. Highly recommend to anyone looking for an estimate agent in Chesham.

March 19, 2025
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Reply from Chancellors - Chesham

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our team. We appreciate your kind words and are glad that our team was able to provide you with the support and guidance you needed. We strive to ensure that our clients feel informed and confident throughout the entire process. We're delighted to hear that our local knowledge and honest advice made a difference.

Rated 5 out of 5 stars

Faultless

Nick and Callum, and all the guys in the Chesham office, were excellent. Property sold within 2 days of going on the market, guess because it was priced correctly. Wouldn't hesitate to recommend them to friends and family.

March 21, 2025
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Reply from Chancellors - Chesham

Thank you for your kind words. We're thrilled to hear about your positive experience with our team in Chesham. We strive to provide exceptional service and are delighted that you found our team helpful and efficient. We appreciate your recommendation and look forward to serving you and your loved ones in the future.

Rated 5 out of 5 stars

Purchasing a house through Chancellors…

Purchasing a house through Chancellors was a smooth process, with good communication from the whole team. Nothing was a problem, and they were very organised with different people involved at different stages where expertise was required on admin etc. Richard was easy to deal with and provided fast communication throughout. Recommended.

March 21, 2025
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Reply from Chancellors - Chesham

Thank you for your kind review. We are delighted to hear that you had a positive experience with us. We are pleased that you found our team to be helpful and communicative. We strive to provide a smooth and efficient service for all our clients, and we are glad that we were able to meet your expectations.

Rated 5 out of 5 stars

Richard and the team were excellent.

Richard and the team were excellent.
They were extremely helpful throughout every stage of the process, returned calls or responded speedily, and were in constant communication. Every person I spoke to had a positive attitude and approach. Couldn't ask for more.

March 21, 2025
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Reply from Chancellors - Chesham

We are so pleased to hear that you had a positive experience with our team. We strive to provide exceptional customer service and it's wonderful to know that Richard and the team exceeded your expectations. We appreciate your kind words and will share your feedback with the team.

Rated 5 out of 5 stars

Professional and engaging

The Sales team were excellent at communicating every step of the process. Their local knowledge was invaluable when viewing properties. Professional and engaging, they took the time to understand my situation. Highly recommend

March 19, 2025
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Reply from Chancellors - Chesham

Thank you for your kind words. We're delighted to hear that you had a positive experience with our sales team. We appreciate you recognizing their communication skills, local knowledge, and dedication to understanding your needs.

Rated 5 out of 5 stars

Callum Ginn

We recently enquired with Chancellors to a view a property in Chartridge. Our agent who showed us around was Callum, he was on time, helpful and informative. The whole process with Chancellors was smooth and we couldn't recommend them enough.

March 14, 2025
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Reply from Chancellors - Chesham

Thank you! We're thrilled to hear that you had a great experience with Callum and found the process smooth. Your recommendation means a lot to us, and we look forward to assisting you with your property needs in the future!

Rated 4 out of 5 stars

Callum was a ray of sunshine in the…

Callum was a ray of sunshine in the branch, always friendly when arranging viewings!

March 10, 2025
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Reply from Chancellors - Chesham

Thank you Miss for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Excellent Experience

Great interaction with Richard and his team.
Sensible advice given regarding pricing and fee structure. Property had two acceptable offers within 3 weeks. Definitely would recommend using them.

March 13, 2025
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Reply from Chancellors - Chesham

Thank you Trevor for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

First time buyers

We just bought our first home through Chancellors in Chesham. Their entire team made the process so easy and answered any and all questions we had. Callum was our first point of contact and James handled our communications between solicitors. From start to finish both were incredibly friendly and helped us feel at ease with such a big step in our lives!

March 13, 2025
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Reply from Chancellors - Chesham

We are so happy to hear that you had such a positive experience with our team in Chesham. It sounds like Callum and James provided you with the support and guidance you needed to navigate the home buying process. We strive to make this a smooth and stress-free experience for all our clients, and we're thrilled to hear that we achieved that for you.

Rated 5 out of 5 stars

Thanks

Richard, Nick and the whole Chancellors team were fantastic making our purchase of the property very smooth. Big thanks to all of them.

February 13, 2025
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Reply from Chancellors - Chesham

Thank you for leaving us this great review Nicholas, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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