great service and communication from start to finish.. we had the house for sale with another dominate agent in Chesham for over 8 months who sold the house four times but failed to see the sales thr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
great service and communication from start to finish.. we had the house for sale with another dominate agent in Chesham for over 8 months who sold the house four times but failed to see the sales thr... See more
Company replied
Ben Newman from the Central Lettings Team has been a superstar in dealing with our documents and ensure a positive progression of our tenancy. His level of communication is outstanding, he gave regu... See more
Company replied
Nick was our point of contact throughout the process. His local knowledge of the market, the area as well as analysis of the strengths and weaknesses of our property were very welcome. He liaised in... See more
Company replied
Staff very helpful in keeping me informed through what turned out to be a rather drawn-out buying process - though this was not Chancellors’ fault. In particular, Nick Richmond’s intercessions with... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
64 The Broadway, HP5 1EG, Chesham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My agent was helpful from the start to the end,as stressful house hunting and the process seems ,it’s was hurdle free for me.you took you time to explain and reassure me
I will surely recommend you.
Thank you Ibrahim and other member of the team

Reply from Chancellors - Chesham
Very happy with Chancellors Chesham on the sale of my flat. A special mention to Nick who was very professional and went the extra mile throughout the transaction.

Reply from Chancellors - Chesham
Sold my house using Chancellors Chesham and had an overall good experience. Richard and Nick kept me updated and explained the necessary steps.
The communication was very strong and the process was efficient. I would recommend their expertise when selling a house in the area.

Reply from Chancellors - Chesham
Having originally gone through frosts estate agents to sell mums property, (as that’s who she wanted) after a year we didn’t seem to be getting anywhere as we were the one’s having to contact/chase up, I decided to go to chancellors, so much better, on the ball, kept us informed, would certainly recommend them to anyone wishing to sell their property. Wished we had gone to them to start with.

Reply from Chancellors - Chesham
Nick who handled our sale was throughout , professional, courteous and very efficient. Nothing was too much trouble. Highly recommend him . Team of staff in branch also excellent.
All in all well worth a 5 star review.

Reply from Chancellors - Chesham
Worked with the brilliant Callum at Chancellors in Chesham, who was so good with combining all my viewings into a very tight time frame due to being out of area. Not an easy search, but he was unbelievably helpful with sending over possible options and lining up back to back viewings.

Reply from Chancellors - Chesham
Chancellors were very easy to work with - regular updates and very quick to respond to any queries.
Really helpful team all round

Reply from Chancellors - Chesham
Nick and the team were once again fantastic, always there to help, support and advise. I have always used chancellors and would never go anywhere else. 5 star service

Reply from Chancellors - Chesham
After a very bad experience with another estate agent, Nick just took it personally to help us realise our dreams, what we did not think was possible anymore.
We needed a quick completion process and they have delivered exactly what was planned, supporting the lovely buyers they found for our house and us, all the way,
so we had a very quick, stressfree and streamlined sale process.
The Chesham Chancellors team and Nick were always acting beyond professionals keeping us informed of what was happening and next steps.
They have not just listened to our needs but kept acting upon it to make it happen.
We could not have more praise for them and could not recommend them more, we regret not going there first, don't go anywhere else for your estate needs.
Go team Nick!!!!!

Reply from Chancellors - Chesham
Nick was brilliant - he was always communicative and clear with what was happening, our chances of securing the property and the next steps. Most of all, I felt he was an ally for us in getting the house we wanted, and was willing to go the extra mile and make it personal, so that we could make it over the finish line. And it all worked out! Chancellors also clearly have a big team behind them working to make things happen, and that also really made a difference in the efficiency and ability to 'seal the deal'. I guess a smaller agency might not be able to provide this back-up. So a big thanks to Nick and the Chancellors team.

Reply from Chancellors - Chesham
Nick and team looked after us well and handled the sale process perfectly with good communication throughout the viewings. Thank you to the team.
A particular thank you to Nick who went above and beyond to help us navigate through the challenges of a chain through to a successful completion.

Reply from Chancellors - Chesham
My tenant was due to leave at the end of October, I engaged Chancellors to market the property at very short notice. My point of contact @ Chancellors was Henry Smith who provided me with excellent service. He updated me on a consistent basis and also proposed suggestions that would ensure that the property was not kept vacant. Given the service received I will definitely work with Chancellors again. A big well done to Henry Smith who has just started working at the Chesham branch!

Reply from Chancellors - Chesham
Nick and the team were upfront and honest. Chancellors was always first choice and they certainly delivered. Quality sales and pictures, great communication, and always considerate of my needs and wants. Totally recommend them.. if you want the best deal for your property!

Reply from Chancellors - Chesham
If you're selling a flat, here's a trick,
Go straight to Chancellors, and ask for Nick!
He's truly the best, he sold my place fast—I’m seriously impressed!
He knows all the buyers, the market, the lot, he answered my calls, kept me in the know,
No stress, no drama—just a smooth as-you-go.
So if you're in Chesham and need to sell quick,
Forget all the rest—just call up our Nick!

Reply from Chancellors - Chesham
Richard showed me my new home. He organised the viewing and was very patient with me checking every cranny. But not only that. Richard was sure to check on how the transaction was going one i have made an offer and was in the lengthly process of house purchasing. Callum organised my viewings in a very efficient way, since i did not live close to Chesham, Callum did squeeze as many viewings as possibly could in a single trip to Chesham. Shelby, from the main branch of Chancellors then helped me chase the needed parties throughout the entire process. The folks at Chancellors do things the old style, person-to-person, and are very good at understanding people. A great bunch to work with.

Reply from Chancellors - Chesham
Richard was very knowledgeable, punctual, personable and professional. A real asset to your team, clearly has a passion and drive and goes above and beyond for his clients.

Reply from Chancellors - Chesham
The sales team, especially Nic Richmond were on the ball and great. I cannot fault the service they gave (but do not apply this comment to the legal teams). Nic returned calls, helped push the process where necessary and was polite and knowledgeable at all times. Would give him a property to sell again.

Reply from Chancellors - Chesham
Chancellors have basically held my hand for the last 2 years and helped me achieve selling my house and moving my life on.
Thank you Nicholas Richmond.

Reply from Chancellors - Chesham
Callum was always prompt and polite, and was prepared with brochures and information about each booked viewing. Viewing the properties felt relaxed and unpressured, and he responded swiftly to follow up enquiries. Thank you Callum!

Reply from Chancellors - Chesham
Chancellors of Chesham provided excellent service when we sold our house with them.Nick and his team,Richard,Dan,Callum and Caitelyn were all professional,polite and extremely helpful. Richard in particular has always been available to answer our queries.
Our house was sold within a week of being on the market with them. We thoroughly recommend Chancellors of Chesham when buying or selling a house.

Reply from Chancellors - Chesham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.