Chancellors - Chesham Reviews 

664
TrustScore 5 out of 5

4.8

64 The Broadway, HP5 1EG Chesham, GB


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Rated 5 out of 5 stars

great service and communication from start to finish.. we had the house for sale with another dominate agent in Chesham for over 8 months who sold the house four times but failed to see the sales thr... See more

Company replied

Rated 5 out of 5 stars

Ben Newman from the Central Lettings Team has been a superstar in dealing with our documents and ensure a positive progression of our tenancy. His level of communication is outstanding, he gave regu... See more

Company replied

Rated 5 out of 5 stars

Nick was our point of contact throughout the process. His local knowledge of the market, the area as well as analysis of the strengths and weaknesses of our property were very welcome. He liaised in... See more

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Rated 5 out of 5 stars

Staff very helpful in keeping me informed through what turned out to be a rather drawn-out buying process - though this was not Chancellors’ fault. In particular, Nick Richmond’s intercessions with... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 64 The Broadway, HP5 1EG, Chesham, United Kingdom

  • 01494 774343

4.8

Excellent

TrustScore 5 out of 5

664 reviews

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4.8

All reviews

(664)

1,736 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience working with Callum.

We had a great experience working with Callum to buy our first home. His passion and energy were clear from the start, and he was always enthusiastic about helping us navigate the process. Although he's newer to the field, Callum made up for it with his dedication and willingness to go the extra mile. He made the experience enjoyable, and we appreciated his positive attitude throughout. Highly recommended. Thanks, Callum.

September 24, 2024
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Reply from Chancellors - Chesham

Thank you Charlie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Idealt with Richard In lookingfor and…

Idealt with Richard In lookingfor and purchasing my first home, and I bought through chancellors- Richard and the team were fantastic in supporting the home buying process, went smoothly and all was great!

October 10, 2024
Unprompted review
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Reply from Chancellors - Chesham

Thank you Kashmeer for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Richard and team.

Richard was extremely helpful and very professional when dealing with our sale. We had many issues and he was amazing throughout, dropped everything to deal with the situation that arose to avoid and further delays in our sale. Would recommend Richard and Chancellors.

July 16, 2024
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Reply from Chancellors - Chesham

Dear M,

Thank you for your glowing review! We're thrilled to hear that Richard provided such exceptional service during your sale. His commitment to our clients is a top priority, and it’s wonderful to know he made a positive impact on your experience. Your recommendation means a lot to us. If you need any further assistance in the future, please don't hesitate to reach out.

Best regards,
Chancellors - Chesham Estate Agents

Rated 5 out of 5 stars

Great experience with the team at the…

Great experience with the team at the chesham branch. Always on the end of the phone moving things along quickly and smoothly. No complaints. Got the job done quickly. Will use again

October 1, 2024
Unprompted review
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Reply from Chancellors - Chesham

Thank you Aron for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

3rd frustrated viewing with Chancellors…

3rd frustrated viewing with Chancellors in the last month. Who could believe viewing properties would be such a challenge! Slow housing market starts here.....

September 28, 2024
Unprompted review
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Reply from Chancellors - Chesham

Thank you for reaching out to us customer, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

Callum was very polite and informative…

Callum was very polite and informative about the property and helped me navigate in my decision to buy the house.

September 24, 2024
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Reply from Chancellors - Chesham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We dealt with Callum Ginn at Chancellors…

We dealt with Callum Gin at Chancellors in relation to the purchase of our property in Chesham. Callum was really helpful and always was at hand if we had any queries or concerns. I would recommend Chancellors, and in particular Callum, to anyone looking to purchase a property.

April 25, 2024
Unprompted review
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Reply from Chancellors - Chesham

Thank you Jerry for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

More than just an estate agency!

Mithu is doing everything in his power to secure suitable accommodation for me and my family. If you are looking for an estate agency that will treat you with respect and actually care about your needs- look no further!!

August 21, 2024
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Reply from Chancellors - Chesham

Dear [Reviewer's Name],

Thank you for taking the time to leave such a fantastic review of our estate agency. We are so pleased to hear that Mithu went above and beyond to help you and your family find suitable accommodation.

At Chancellors - Chesham Estate Agents, we take great pride in treating each and every one of our clients with the respect and care they deserve. It is our top priority to ensure that your needs are met and your expectations exceeded.

Thank you once again for your kind words, and please don't hesitate to reach out if you need any further assistance in the future.

Warm regards,
Chancellors - Chesham Estate Agents.

Rated 5 out of 5 stars

Our experience with Chancellors was…

Our experience with Chancellors was great, they always kept us in the loop and we managed to complete on the initial date we set out to at the start. Very pleased overall

August 16, 2024
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Reply from Chancellors - Chesham

Thank you Olivia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

5* Review

Purchased a property through Chancellors Chesham. Excellent service from Nick and his team. They were helpful and friendly and made the whole process very straight forward, also allowing access for contractor visits, which was extremely helpful!

August 14, 2024
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Reply from Chancellors - Chesham

Thank you for this fantastic review!

Rated 5 out of 5 stars

Callum is a great sale

Callum is a great sale. He showed us the house that we bought. He knew what we need and like. Nice working with him throughout the purchase process

August 12, 2024
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Reply from Chancellors - Chesham

Thank you for this fantastic review!

Rated 5 out of 5 stars

Nick and Team are SUPERSTARS

From the very start, Nick and his team have been fantastic. Despite our first buyers pulling out, the team quickly got it going again. It was a team herculean effort to get it over the finish line but they did it. Special shout of to Nicholas Richmond for going above and beyond the call of duty in what was a very tricky time in places.

August 9, 2024
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Reply from Chancellors - Chesham

Thank you for this fantastic review!

Rated 5 out of 5 stars

Chacellors turning Homebuyers into Happy Homeowners!

I had an excellent experience with Daniel & Nicholas @ Chancellors in finding & purchasing my first property. Their professionalism and dedication made the entire process smooth and stress-free. They were always available to answer my questions and provided valuable insights into the market. I highly recommend Chancellors to anyone looking to buy a home in the UK. Thank you for making my dream of homeownership a reality!

August 1, 2024
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Reply from Chancellors - Chesham

Thank you for this fantastic review!

Rated 5 out of 5 stars

Chancellors, Chesham.

Thank you to all the team at Chancellors, Chesham. Service was excellent with friendly staff all with good communication skills.

August 2, 2024
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Reply from Chancellors - Chesham

Thank you for this fantastic review!

Rated 5 out of 5 stars

agent & agency - very good experience

Was refreshing to deal with the agent, Ibrahim, who was allocated to manage my property search; and similar feel for the Chesham team overall.

Slightly nuanced tenancy and potential tenant (me), so i had a lot of queries, and a few issues with their partner (Lettings hub) for the tenancy passport.

Ibrahim was succinct & concise with communications, which is exactly what i wanted. I didn't need to repeat myself, nor elaborate & if a query needed to be escalated, he was mindful to keep me updated & to ensure it was answered promptly & comprehensively.

I think Ibrahim will be successful in whatever career endeavours he chooses; he appears to be a quick learner, has good communication skills & already understands the business (I was unaware he was a new joiner).

I had similar experience with his manager, also, when issues required escalation. So, no doubt Ibrahim is in good hands.

July 25, 2024
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Reply from Chancellors - Chesham

Thank you for leaving us this great review, It would mean a lot to the Chesham team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Phenomenal service for sale and purchase!

3rd purchase via chancellors and 2nd sale. Cannot fault them at all- we had viewings booked ahead of marketing our house- they got us heaps of viewings- lots of offers and we sold our property within a week (to the first person that viewed!). Called us after every single viewing with feedback. Great app to track feedback and offers too which is helpful. Nick, Dan (and Richard) were absolutely fantastic. They also recommend a conveyancer who was phenomenal. Our house went on the market mid April and 3 months later we are done and dusted and in our lovely new home. Nick even went above and beyond post sale to make sure things ran smoothly for us every step of the way. We cannot rate them highly enough! Thank you!

July 12, 2024
Unprompted review
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Reply from Chancellors - Chesham

Thank you for this fantastic review!

Rated 5 out of 5 stars

First time buyers

Walked by the branch after other viewings and was able to quickly view the house we ended up buying.
As first time buyers, we appreciated the communication and guidance through the buying process. Callum at the branch was a great contact to have.

June 17, 2024
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Reply from Chancellors - Chesham

Thanks so much for sharing your experience with us.

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