Chancellors - Chesham Reviews 

664
TrustScore 5 out of 5

4.8

64 The Broadway, HP5 1EG Chesham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

great service and communication from start to finish.. we had the house for sale with another dominate agent in Chesham for over 8 months who sold the house four times but failed to see the sales thr... See more

Company replied

Rated 5 out of 5 stars

Ben Newman from the Central Lettings Team has been a superstar in dealing with our documents and ensure a positive progression of our tenancy. His level of communication is outstanding, he gave regu... See more

Company replied

Rated 5 out of 5 stars

Nick was our point of contact throughout the process. His local knowledge of the market, the area as well as analysis of the strengths and weaknesses of our property were very welcome. He liaised in... See more

Company replied

Rated 5 out of 5 stars

Staff very helpful in keeping me informed through what turned out to be a rather drawn-out buying process - though this was not Chancellors’ fault. In particular, Nick Richmond’s intercessions with... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 64 The Broadway, HP5 1EG, Chesham, United Kingdom

  • 01494 774343

4.8

Excellent

TrustScore 5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(664)

1,741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had the privilege of working with…

I had the privilege of working with Richard and James for my recent property transaction. Their combined knowledge, dedication, and professionalism were exceptional. They guided us meticulously through each step, answering questions promptly, leaving no room for confusion. Richard and James went above and beyond, providing bespoke solutions catering to our unique needs. Their collective insight into the real estate market was a distinct advantage. Heartily recommend them for all real estate needs.

June 29, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Todd, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very professional throughout and kept…

Very professional throughout and kept continually informed of progress throughout the sale.

June 29, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Richard, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

I have known Mr N Richmond for over 20…

I have known Mr N Richmond for over 20 years. He knows the locality well & the history of most of the properties that he has dealt with over the years. He & his team work hard to achieve a success outcome when selling a property.

June 29, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review H.Williams, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Customer service.

My recent sale received the highest level of customer service from Nick and his team at Chancellors in Chesham. Thank you.
A level of attention not usually found in estate agents .
The family have instructed Chancellors a number of times and I would highly recommend them whether buying or selling. Ann Hyde.

June 27, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Robert, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Efficient and Exceptional

I had the pleasure of working with Mithu, an estate agent from Chancellors, his service was exceptional. He helped me secure an apartment very quickly and was always available for communications. Mithu's knowledge of neighborhoods was impressive, and I highly recommend him for anyone seeking exceptional service in finding an apartment.

June 15, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Mr Suratwala, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Nicholas Richmond of Chancellors…

Nicholas Richmond of Chancellors Chesham was extremely professional from the start. He dealt with all my queries and questions in a very straightforward manner and he went above and beyond to achieve a sale for me. I wouldn’t hesitate to recommend him to anyone selling their property. If I could have given him 10 stars I would have.

June 6, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Jane, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

They were very helpful with the rental

They were very helpful with the rental. When we want to rent a house again, they will be the first place I will apply. Especially thank you to Mithu.

June 5, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Mr Ozcan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Rebekka provided an excellent service

Rebekka provided an excellent service. She was extremely helpful, always responded quickly and made the process easy to deal with. I highly recommend Rebekka and Chancellors.

April 26, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Ms L Storey, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Nick Richmond is extremely…

Nick Richmond is extremely knowledgeable and experienced. Would highly recommend him to anyone in Chesham

April 1, 2023
Unprompted review
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Matt, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chancellors Chesham

Chancellors Chesham. James was responsive, informative, helpful and patient. We had a short time frame to complete and they worked with us to meet a challenging deadline. As buyers we are very happy with the service provided and would highly recommend James and the Chancellors team. With thanks.

April 20, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Chevron, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thank you

From viewing the house to answering my questions, and on the day of purchase, great service - thank you

April 18, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Madalaine, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us

Rated 5 out of 5 stars

Wow!! If only they offered 12 stars .......;)

Nick and his team certainly went above and beyond! A very patient and personable service throughout proceedings. I was kept informed of viewings and marketing updates as well as supporting my nerves through (an efficient) marketing to achievement of sale process in 7 weeks . Well done Nick and the team ! Much appreciated !! 12 stars at least! :)

April 18, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review customer, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Mithu Guruparan of Chancellors is excellent

Mithu Guruparan was professional at all times. He was polite, courteous and highly efficient. He went out of his way to assist me in my search. He was highly proactive and extremely helpful. He made himself available for viewings at short notice and accommodated me at the drop of a hat. He has been most helpful, kind, courteous and extremely professional. He went the extra mile. I highly recommend Chancellors.

April 11, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review AD, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chancellors in Chesham

Nick, John Horton, and the team at Chancellors have been absolutely brilliant from start to finish. My house was marketed really well, and sold with no issues. Their local knowledge and attention to detail within the market is second to none. I would highly recommend the Chancellors in Chesham to deal with your house sale. Thanks guys!

April 11, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Penelope, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

James and the rest of the team at…

James and the rest of the team at Chancellors were excellent. Good communication and a pleasure to work with.

April 5, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Mr Kerry, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Helpful throughout

Helpful throughout, completed all processes really quickly , polite and friendly all the time , quick to answer any questions , made everything really easy ! Thank you

March 29, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Felicity, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great support, friendly staff

Clear communication throughout the buying process and supportive friendly staff to ask questions of, what more could you ask for? Chancellors Chesham made my first time purchase smooth and straightforward and I’d recommend them to anyone ! Thank -you! I can now enjoy the joy and wonder of my first home.

March 6, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Mr Orr, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Liars

Extract from latest response from Chancellors.

So the pattern of lies continues. On Trust Pilot they tell us they’re looking into it.

Privately they keep telling me they’re not:

‘We are sorry you feel you have been lied to but this is not the case and I feel this was supported by the property file notes and documents. If you have evidence to the contrary, we invite you to send this in for further review.’

They disagree anyone lied. I sent them lots of evidence that they did. Even the published email extracts below prove they did. A disgrace the directors behave in this way.

If you choose not to tell someone the truth when they ask, it’s a lie! Your own emails admit you did this - because according to you, the truth wasn’t in my interests.

February 20, 2023
Unprompted review
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Good afternoon Tara, we understand that you have been asked to send across evidence so that we can review this for you as there is currently no evidence to support this. If you could please send this across to directors@chancellors.co.uk and they will be in touch accordingly. Many thanks

Rated 5 out of 5 stars

very professional

John is very professional with the way he conducts himself and within the business conveys. He knows how to treat people and is very knowledgeable of how the process goes. I highly recommend him and had a pleasant experience throughout my sale process

February 8, 2023
Chancellors - Chesham logo

Reply from Chancellors - Chesham

Thank you for leaving us this great review Dawn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look