Chancellors - High Wycombe Reviews 

430
TrustScore 4 out of 5

4.2

2 Crendon Street, HP13 6LW High Wycombe, GB


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Rated 5 out of 5 stars

I had a great experience when looking for a property. George Tubb Marla was extremely helpful. He made the process easy as he went through all the information about the property in detail, he also kep... See more

Rated 5 out of 5 stars

I happy and relieved after sold my flat with a decent deal at the right time. It took 4 years for me to see the end of the journey. I had few failed attempted in past and pulled the property off... See more

Rated 5 out of 5 stars

I was flat hunting for several months mainly in HW but also some other towns in Bucks, I met a lot of agents. I wanted to thank Beth Robinson in particular who was my contact at Chancellors. I was imp... See more

Company replied

Rated 5 out of 5 stars

I have let my property through Chancellors Estate Agent for eight years. In this time, they have managed every aspect of property management and I could not recommend them more. Shana Tolsma has been... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 2 Crendon Street, HP13 6LW, High Wycombe, United Kingdom

  • 01494 445433

4.2

Great

TrustScore 4 out of 5

430 reviews

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4.2

All reviews

(430)

1,566 reviews in the last 12 months

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Rated 3 out of 5 stars

50/50 information

I used Chancellors for my rental property last year, I found the initial process easy and friendly however what had changed my opinion on them was not being informed that the property was also up for sale, so when I moved in I was then showing people around to buy the property I had just moved into.

upon leaving the property they have been fairly easy to deal with, my rating is purely based down to not being informed upon moving in.

November 28, 2025
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Reply from Chancellors - High Wycombe

We appreciate your feedback. We're sorry you weren't informed about the property being for sale and the inconvenience this caused during your tenancy. We'll review our processes to prevent this from happening again. We're glad your departure was handled smoothly.

Rated 5 out of 5 stars

I let my property thExcellent Long-Term Service from Chancellors High Wycombe – Special Thanks to Shana!rough Chancellors…

I let my property through Chancellors about a year ago, and I’ve been extremely happy with their service ever since. The team at the High Wycombe branch have always been professional, friendly, and efficient, making the entire letting process smooth and worry-free. I especially want to thank Shana, who has been absolutely fantastic throughout the year. She is always on top of everything — from handling maintenance issues quickly to keeping me updated regularly. Shana is professional, proactive, and genuinely cares about providing excellent service. Her prompt communication and constant support make managing my property completely stress-free. I truly appreciate all her hard work and dedication. Shana is a real asset to Chancellors, and I highly recommend both her and the High Wycombe team to anyone looking for reliable, professional, and friendly letting agents.

November 5, 2025
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Reply from Chancellors - High Wycombe

We're happy to hear that you've had such a positive experience with our team. We appreciate your kind words and are so glad that the letting process has been smooth and worry-free for you. It's great to know that our team's professionalism and efficiency have been beneficial. Thank you for your feedback!

Rated 4 out of 5 stars

ALWAYS RESPONSIVE AND RESPONSIBLE

Their customer service is superb always responsive and responsible. I look forward to buying my dream property through Chancellors.

August 20, 2025
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Reply from Chancellors - High Wycombe

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Beautiful experience

Beautiful experience, well timed and hands on.

August 18, 2025
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Reply from Chancellors - High Wycombe

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Finding some where to rent with 2 dogs…

Finding some where to rent with 2 dogs has been almost impossible. But with George and Beth they have managed to find me a lovely property which my daughter and i will be happy in. They kept me updated on a regular basis with properties they thought would be suitable for both myself, my daughter, and our 2 dogs. I was on the verge of thinking i was going to loose my dogs. We literally viewed a property yesterday and Beth pushed the paperwork through aa soon as she got back to the office. I think she could see how stressed I was getting and did not want me to loose out. They chased up the Landlord first thing this morning and by 9;30 I had a call from Beth to say that I had been accepted. I can not thank them both enough especially Beth who pulled out all the stops to get me this property. I can not recommend them enough to potential buyers or renters.

August 14, 2025
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Reply from Chancellors - High Wycombe

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Excellent services and attentiveness.

Excellent services and attentiveness.
George is very helpful on findings accommodation for us.

July 3, 2025
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Reply from Chancellors - High Wycombe

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent

Exceptional Customer Service And
Effective Communication

July 3, 2025
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Reply from Chancellors - High Wycombe

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A brilliant experience with chancellors…

A brilliant experience with chancellors High Wycombe. George, the head of lettings was extremely polite, knowledgeable and kept me up to date at every point throughout the procedure. George understood well, the needs of the landlords and tenants so that a most suitable home can be found all round. George is clearly experienced in the field of lettings and I didn’t have to worry at any point.
A fantastic experience.
Thank you.

June 30, 2025
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Reply from Chancellors - High Wycombe

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Maximus did a viewing for me last week…

Maximus did a viewing for me last week on upper green street, he answered all my questions and was very engaging and friendly. overall a positive experience.

June 5, 2025
Unprompted review
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Reply from Chancellors - High Wycombe

Thank you for leaving us this great review Reece, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Very poor service.

Very poor service.

May 26, 2025
Unprompted review
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Reply from Chancellors - High Wycombe

Hello Ana, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 4 out of 5 stars

Good service and prompt response

Good service and prompt response

May 10, 2025
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Reply from Chancellors - High Wycombe

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

After dealing with many estate agents…

After dealing with many estate agents and a good few months of searching for a property Tom from high Wycombe chancellors stood out by far as the most kind and helpful thank you Tom!

April 30, 2025
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Reply from Chancellors - High Wycombe

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Polite and professional staff

Olicia was very helpful, informative and polite.

April 15, 2025
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Reply from Chancellors - High Wycombe

We appreciate your kind words about Olivia's service. We are thrilled to hear that she provided you with a positive experience.

Rated 5 out of 5 stars

Great Customer Service and Professionalism.

The team at Chancellors High Wycombe was a great help with my move to the new apartment. I faced several difficulties due to personal setbacks, but thanks to their support, everything went smoothly. I would like to especially thank George, James, and Ben.

April 10, 2025
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Reply from Chancellors - High Wycombe

We are thrilled to hear about your positive experience with our team at High Wycombe. It's wonderful to know that they were able to provide the support you needed during a challenging time. We appreciate your kind words and will share your feedback with George, James, and Ben.

Rated 5 out of 5 stars

Quick and reliable communication

Quick and reliable communication. Kept us updated and reassured throughout!

March 17, 2025
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Reply from Chancellors - High Wycombe

Thank you, Friend of Ted! We're thrilled to hear that our communication and updates made your experience smooth and reassuring. Your satisfaction is our priority!

Rated 1 out of 5 stars

Avoid

Terrible experience, avoid Chancellors!
2 months of excitement to move in to a rented flat and 2 days before they notify the current tenant is refusing to leave and they 'dont know what to do', yet they knew a week in advance and didn't tell us anything. Constantly being pushed from head office to Wycombe branch as noone knew what they were doing. Left it with them to contact us, didn't hear anything for 2 weeks, luckily we found another place with a different letting agent otherwise we would have been homeless and they couldn't care less. Even simple requests they ignored and palmed us off.
Please go elsewhere.

January 15, 2025
Unprompted review
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Reply from Chancellors - High Wycombe

Thank you for letting us know about this Gemma, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

Miles and Matthew have been great so…

Miles and Matthew have been great so far with communication during the process of buying my first flat. Let's keep it up ;)

March 12, 2025
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Reply from Chancellors - High Wycombe

Thank you for leaving us this great review Angela, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

We've had an amazing experience with…

We've had an amazing experience with Chancellors! Shana Tolsma has been incredible in supporting us throughout our tenancy—she’s always communicative, efficient, and gets things sorted quickly, making renting so easy and comfortable. George Tubb was also fantastic at the start of our tenancy, ensuring everything was ready to go and making the transition into our new home seamless. The team is always contactable and super helpful. Highly recommend! ⭐⭐⭐⭐⭐

March 5, 2025
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Reply from Chancellors - High Wycombe

Thank you Nita for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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