Chancellors - High Wycombe Reviews 

430
TrustScore 4 out of 5

4.2

2 Crendon Street, HP13 6LW High Wycombe, GB


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Rated 5 out of 5 stars

I had a great experience when looking for a property. George Tubb Marla was extremely helpful. He made the process easy as he went through all the information about the property in detail, he also kep... See more

Rated 5 out of 5 stars

I happy and relieved after sold my flat with a decent deal at the right time. It took 4 years for me to see the end of the journey. I had few failed attempted in past and pulled the property off... See more

Rated 5 out of 5 stars

I was flat hunting for several months mainly in HW but also some other towns in Bucks, I met a lot of agents. I wanted to thank Beth Robinson in particular who was my contact at Chancellors. I was imp... See more

Company replied

Rated 5 out of 5 stars

I have let my property through Chancellors Estate Agent for eight years. In this time, they have managed every aspect of property management and I could not recommend them more. Shana Tolsma has been... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 2 Crendon Street, HP13 6LW, High Wycombe, United Kingdom

  • 01494 445433

4.2

Great

TrustScore 4 out of 5

430 reviews

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4.2

All reviews

(430)

1,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I find the staff responsive and helpful - I have recently been dealing with Olivia Bradberry who has been very quick to reply to my emails - sometimes in situations when the turnaround needed is quick. They definitely try to do their best to support the landlord / tenant relationship by providing good service to both. Thank you, your efforts are appreciated.

February 28, 2025
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Reply from Chancellors - High Wycombe

Thank you for your kind words and for taking the time to share your positive experience. We're delighted to hear that you've found our staff responsive and helpful, and that Olivia has been particularly helpful in providing prompt communication. We strive to provide excellent service to both landlords and tenants, and we appreciate your recognition of our efforts.

Rated 5 out of 5 stars

Details

Olivia Bradberry was great to deal with the matter, payed attention to the small details which we value.

February 25, 2025
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Reply from Chancellors - High Wycombe

Thank you for leaving us this great review Mr, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Company refuse to adhere to GDPR policy…

Company refuse to adhere to GDPR policy and delete my personal data. avoid sharing any information

February 19, 2025
Unprompted review
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Reply from Chancellors - High Wycombe

Hi Nicolas, we take GDPR compliance very seriously. Our dedicated data team is happy to assist with any data deletion requests or queries you may have. Please contact them at gdpr@chancellors.co.uk, and they will promptly resolve the matter for you. Thank you

Rated 5 out of 5 stars

Fast communications and always super helpful!

I always receive quick responses to all my queries and chancellors always help get any problems sorted fast.

February 12, 2025
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Reply from Chancellors - High Wycombe

Thank you Liv for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tom Adkins!

Tom Adkins was very helpful in helping myself and my partner find our new place.

Although we didn’t go through chancellors in the end we will definitely keep them in mind for the future and we will definitely be asking for Tom again as we feel he really did try to help us in sorting a new place very last minute.

Thanks for all your work Tom!

February 7, 2025
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Reply from Chancellors - High Wycombe

We're so happy to hear that you had such a positive experience with Tom. It's wonderful to know that he went above and beyond to help you find a new place. We appreciate your kind words and will share your feedback with Tom.

Rated 4 out of 5 stars

Chancellors is a good agent

Chancellors is a good agent, they provide a professional service and ensure rent is paid on time. My property manager Shana has also been a great help and provides me with regular updates and information as required which has been very helpful. For future improvements Chancellors should aim to keep the Landlord upto date and informed, recently there were a few issues I was not updated about and had to visit the property myself to identify the issues and recommend action.

February 7, 2025
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Reply from Chancellors - High Wycombe

Thank you Sofia for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Having recently renewed a tenancy…

Having recently renewed a tenancy through chancelleries I had good fortune to speak to Georgie Jenner at Thameside who very swiftly and professionally assisted in picking this up with the tenant and despite tricky situation she dealt with it so professionally so efficiently the whole process was moving forward in no time. Thank you very much really pleased 5 star ⭐️

January 31, 2025
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Reply from Chancellors - High Wycombe

We are so pleased to hear about your positive experience with Georgie and the successful renewal of your tenancy. It sounds like she went above and beyond to assist you, even navigating some challenging circumstances. We truly appreciate you taking the time to share your feedback, and we'll be sure to pass along your kind words to her. Her dedication to providing excellent service is something we value highly, and your review is a testament to her hard work. We're delighted you found the process smooth and efficient.

Rated 5 out of 5 stars

Tom from the High Wycombe office is a star!

Tom from the High Wycombe office has been amazing! We have had regular contact from him throughout the process of looking for rental accommodation and he has been kind, helpful and supportive in all the communications we have had. We have had dealings with so many other estate agents over this last few months and Tom has stood out as a complete star!

January 29, 2025
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Reply from Chancellors - High Wycombe

Thank you Jo for giving our High Wycombe branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

staff are available

staff are available

January 28, 2025
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Reply from Chancellors - High Wycombe

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Efficient service from Shana

Shana has been very helpful since we moved in! Her promptness in addressing property queries and maintenance issues is truly commendable. She ensures everything is resolved quickly and efficiently. Thank you very much Shana!

January 28, 2025
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Reply from Chancellors - High Wycombe

Thank you, Leandro! We're thrilled to hear about your positive experience with Shana. Her dedication to ensuring a smooth living experience for our tenants is truly admirable. We appreciate your feedback and are always here to help!

Rated 5 out of 5 stars

Very helpful

Very helpful gave us the information required and where unsure was able to pass our query on quickly for a response

January 28, 2025
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Reply from Chancellors - High Wycombe

Thank you for leaving us this great review Mrs, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Shana and the Chancellors High Wycombe

Shana and the Chancellors team are always at the end of the phone/email to help with any situation. The support and communication is excellent. Would highly recommend using chancellors to anyone reading this review.

January 24, 2025
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Reply from Chancellors - High Wycombe

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Rented Flat 22/25

We rented a managed property throughh Chancellors from April 2022 - Jan 2025.
We had numerous property managers in that time frame. All ranging in efficiency and experience. Our last one was very helpful and helped us through the checkout seamlessly. Thanks Shana.

January 24, 2025
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Reply from Chancellors - High Wycombe

Thank you Lucy-May for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Very helpful

January 22, 2025
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Reply from Chancellors - High Wycombe

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thank you Shana Tolsma!

I would like to thank Shana Tolsma for her kind help, understanding and support. Not only did she listen to me and give me great advice in dealing with a difficult landlord, she followed it up with a very helpful email explaining my rights. I cannot thank her enough and highly recommend her to any tenant who is experiencing difficulties. She is here to help and will find a solution.

January 13, 2025
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Reply from Chancellors - High Wycombe

We appreciate you taking the time to share your positive feedback. We're so pleased to hear about your experience and the support you received. Your kind words about the helpfulness and understanding shown will be shared with the team. We strive to provide excellent service and are delighted to know we met your expectations in this instance. Thank you again for your review.

Rated 5 out of 5 stars

It is Simran who helped me to complete…

It is Simran who helped me to complete this renewal which was not straightforward.

January 2, 2025
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Reply from Chancellors - High Wycombe

Thank you Dr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent service

We rented through Chancellors for almost 4 years, and had positive experiences the whole way through. At the very end of our tenancy, we had a personal emergency. Both Shana and Tom were kind, considerate and incredibly helpful at a genuinely awful time, and their efforts have turned a good review into a great one. It's rare to find estate agents who are so people-focussed, but they definitely are.

November 27, 2024
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Reply from Chancellors - High Wycombe

Thank you so much for your kind words, Jill! We're thrilled to hear that you had a positive experience renting through Chancellors. Shana and Tom truly exemplify our commitment to being people-focused, and we're glad they could support you during your tough time. Wishing you all the best in your future endeavors!

Rated 5 out of 5 stars

Shana has been amazing in assisting us…

Shana has been amazing in assisting us with our (many!) complex enquiries.

She always returns my call promptly and really thinks hard about our requests and the best way to respond to them.

She will not hesitate to use a firm hand if needed in any given situation.

I can only rate her very highly.

November 13, 2024
Chancellors - High Wycombe logo

Reply from Chancellors - High Wycombe

Hi Celia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Everyone at Chancellors have been…

Everyone at Chancellors have been fantastic with helping us move into our new home.
A special and big thank you to Tom Adkins and James Livingstone.
Without any of you it wouldn’t have been possible.

November 1, 2024
Chancellors - High Wycombe logo

Reply from Chancellors - High Wycombe

Hi Sommer, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Shana

Shana, the High Wycombe Letting Manager and her Team are always prompt in their responce to my queries. They are problem-solvers, not problem-makers which is more than helpful when you live 200 miles north of my property.
It is a pleasure to call their office knowing that if Shana was busy with another client, she or one of her friendly staff would get back to me that day with an update.

Additionally, she has basic integrity, respecting both my needs and those of my tenants. And can ensure both parties' requirements are equalily forfilled.

I am now selling my flat, Shana is finding a new home for my tenant and also liaising with Miles the manager at Chancellors High Wycombe Sales Office. Chancellors, YOU are a one-stop-shop!
Thank you Shana & Miles, you've made my
experience effort-less and fabulous.

Shirley-Ann from Harrogate

October 29, 2024
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Reply from Chancellors - High Wycombe

Thank you for giving our High Wycombe branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

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