Chancellors - Highgate Reviews 

108
TrustScore 5 out of 5

4.8

2 South Grove, N6 6BS London, GB


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Rated 5 out of 5 stars

Chancellors sales team were prompt, flexible and efficient in finding a tenant and setting up a new tenancy for us in record time - we were trying to give our existing tenant an early release at her r... See more

Company replied

Rated 5 out of 5 stars

Our flat has had significant issues since we moved in in July of last year but our contact at Chancellors Beth Vincent has always been fantastic throughout. There has always been clear communicatio... See more

Rated 5 out of 5 stars

We were very happy with Alexander and Jordan in the sales team. Both were very professional and easy to talk to. Our flat was marketed extensively and they got a lot of prospective buyers round to vie... See more

Company replied

Rated 5 out of 5 stars

Jordan was very professional and accommodating. My initial call for a viewing was wrapped up in a few minutes in an efficient and pleasant way. I did manage to miss my viewing appointment but Jordan... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

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4.8

All reviews

(108)

1,719 reviews in the last 12 months

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Rated 5 out of 5 stars

Glen was super helpful and…

Glen was super helpful and accommodating, from viewings through to assisting us getting an offer accepted on our first property.

May 13, 2021
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Reply from Chancellors - Highgate

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Purchase of a property

Jonny has been an absolute pleasure to deal with and has been very supportive during the buying process helping with negotiating with the vendor, assisting with mortgage broker and conveyancing matters

May 7, 2021
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Reply from Chancellors - Highgate

Hi Mr RT, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Jonny's constant guidance throughout…

Jonny's constant guidance throughout has been a source of great comfort. He is knowledgeable, professional and extremely competent, not to say attentive and approachable. He is a model estate agent - sincere, supportive and conscientious.

April 30, 2021
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Reply from Chancellors - Highgate

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Went above an beyond during a…

Went above an beyond during a difficult, long and complex sale to get it over the line.

April 30, 2021
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Reply from Chancellors - Highgate

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Everything went well ,very happy with…

Everything went well ,very happy with their service.

April 30, 2021
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Reply from Chancellors - Highgate

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great experience with Jonny and Chancellors

I had a great experience with Jonny and his team in selling my flat. They worked very hard to make the sale happen quickly and gave great and honest communication through the whole process. I would definitely recommend them for your sale.

April 30, 2021
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Reply from Chancellors - Highgate

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great Service

Great service and professionalism. We liaised with Alessia and she’s been lovely through and through. Highly recommended.

March 2, 2021
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Reply from Chancellors - Highgate

Hi Ms Kyriacou, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Simply Excellent

From the initial contact through to viewings and beyond, we have had a very professional service making for an easy journey to renting our new house. Thoroughly recommend Chancellors in Highgate. Questions were always answered swiftly and when the answers were not at hand, they didn't just waffle, but honestly said they would find out ASAP - and they did.

March 1, 2021
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Reply from Chancellors - Highgate

Hi Mr Hume, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Alessia has been a great help the past…

Alessia has been a great help the past few weeks in helping me to secure a rental property, she is super responsive and on top of things and always on the end of the phone if I have any questions. I really appreciate it, thanks!

February 24, 2021
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Reply from Chancellors - Highgate

Thank you for leaving us this great review V Smith, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I got a video viewing the same day I called!

They were able to sort me a video viewing so quickly, on the same day that I called in fact. In that viewing, I got a really detailed view of the whole flat and they were happy to show me specific places I asked to see details of, eg closeups of the corners in the bathroom, or window thickness.
Additionally, I was provided detailed answers to all my questions about the flat and the area. Very professional!
Overall very pleasant experience.

January 27, 2021
Rated 5 out of 5 stars

Good experience.

Very good experience.

Our agent was Alessia Arnone and she was very professional and supportive in guiding us through the process. The communication was easy and she understood our requirements quickly which made the whole experience smooth and quick.

January 24, 2021
Rated 5 out of 5 stars

Fantastic experience

My partner and I had a fantastic experience with Chancellors. When I first rang up the agency, I spoke to Alessia at the Highgate office who was extremely helpful and professional, despite our relatively modest budget for the area. Alessia even took the initiative to pass on our requirements to another Chancellors office who immediately sent some relevant prospective property suggestions our way. We never felt pressured to take anything or make an offer and it really felt as though Chancellors were putting our requirements first. I would definitely use this agency again. Great experience and great help from the agent!

December 7, 2020
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Reply from Chancellors - Highgate

Hi Rachel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

He did a great job showing the…

He did a great job showing the properties I would like to see. I requested online viewing and he did it right away. There were several other real state agents from other companies that ignored my request once I asked the view to be online.

November 16, 2020
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Reply from Chancellors - Highgate

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Alessia - a great lettings consultant

Alessia has been a great partner in our search, inspired trust and professionalism while also being personable and friendly. Would recommend working with Alessia to any of our friends looking for a place to call home.

November 2, 2020
Rated 5 out of 5 stars

As a buyer i've had such a smooth time…

As a buyer i've had such a smooth time with Chancellors. Unlike other estate agents, Hussain from Chancellors was straight with me, a great communicator and helped step by step.

The most important thing in such a stressful time is communication and through my process everything has been done incredibly quickly and all questions have been answered almost immediately.

October 16, 2020
Rated 5 out of 5 stars

Experience and professionalism

Hussain has sold a property for us 2 years ago and is currently selling our flat at the moment. He is very knowledgable about the market and guides you through the process with professionalism and speed. I would recommend him as his experience and ability to match the right seller with the right buyer is invaluable.

October 12, 2020
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Reply from Chancellors - Highgate

Hi Clare, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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